Human Resources and Administration Officer

Admin Human Resources

Overview

Manage HR tasks and support national staff in Khartoum

You have:

• Minimum of 3 years of experience in a Humanitarian organization, preferably in expatriation conditions/missions
• BA in Management/Sociology/industrial psychology/HR
• Masters in HR management or industrial psychology is appreciated
• Fluency in English and Arabic is mandatory
• Good comprehension of Sudanese Labor law, Social Security and Compensation and Benefits
• Excellent working experience on ERP system
• A high sense of diplomacy and emotional intelligence; and an impeccable practice of time management
• Team player with effective communication skills

Contract

This is a DRC - National contract. More about DRC - National contracts.

Band: NM-H

Reporting to: Human Resources and Administration Manager/Specialist

Technical line manager: None

Unit/department: Support Services/Human Resources and Administration

Location: Khartoum - Sudan

Overall purpose of the role:

The Human Resources and Admin Officer of DRC Sudan is responsible for managing HR tasks for the national staff based in Khartoum and support other area offices as needed; the scale of responsibilities stretches on a variety of HR functions from recruitment to learning and development; in addition, he/she has also the role to follow up with HR focal persons in other area offices on HR related tasks making sure they are compliant with global policies and local laws when it comes to managing national staff.

Responsibilities:

• Manage national staff contracts, extensions, terminations, notifications and all other employment lifecycle within DRC country office etc. (along with the required supporting documents, policies, etc.)
• Create, monitor and update all staff personal files in according to the checklist/DRC procedures on regular/constant basis ;
• Manage the Hiring and staff files on DRC Dynamics system for all new joiners in Khartoum and provide give support as needed for other area offices;
• Ensure all newly joint staff in all location have valid DRC ID card;
• In coordination with the relevant team the HR/Admin officer will be responsible of preparing the induction kit (contract, CoC, personal information sheet, induction schedule, online mandatory trainings) for newcomers in Khartoum extending his/her support to the HR Focal Points in area offices;
• Ensure that Exit kit is prepared on timely manner (Exit Interview, Social Security certificate, clearance form) attached with the handover notes for all staff who’re leaving DRC Sudan; with finally providing them with the work certificate/s
• In coordination with the HR/Admin Manager Handle all recruitment requests including sourcing of candidates, filing, testing and interviewing candidates, conducting reference checks, preparing offers, and negotiating salaries.
• In coordination with the finance department ensure timely reporting of Social Security payment and make sure all staff are enrolled to SS;
• Handle all communication with our Health insurance /medical coverage company making sure the supplier is notified of newcomers and leavers and that payments are processed in a timely manner;
• In close coordination with the HR/Admin Manager, lead the disciplinary action process/disciplinary procedure in accordance with the local labor laws;
• Keep and Follow up with Managers the probation evaluation and the yearly performance reviews of national staff and maintain a tracker of completed evaluations;
• Ensure the management of Khartoum payroll procedures and ensure compliance with DRC policies and Sudanese labor law, this includes overtime, new hires, leavers, social insurance contribution deduction, income tax etc, meanwhile in coordination with Finance department ensure the payment processed on monthly basis.
• Managing the mobile and internet provider contract for DRC – including arranging for sim cards to be issued to staff and processing invoices in a timely manner
• Ensuring office supplies are maintained ensure adequate levels of necessary supplies at all times in the office.
• Backup Administrative officer (Transport) on booking the reservation (UNHAS, Commercial flight) ensure the department provide month statement from UNHAS, Travel Agent, Hotels. Etc.
• Keep close contact with the DRC legal Advisor and the local authorities in relation to the update/s and legislation links to the Sudan HR Handbook;
• In coordination with the HR/Admin Manager, make sure to follow up with the HR focal persons in the Area offices are adhering to the same practices and give support when needed.
• In the absence of the Administrative officer (Transport) the HR/Admin officer will ensure cover the role and manage the section properly,
• Other tasks as assigned by your line manager.

Experience and technical competencies: (include years of experience)

• Minimum of 3 years of experience in a Humanitarian organization, preferably in expatriation conditions/missions;
• A high sense of diplomacy and emotional intelligence; and an impeccable practice of time management;
• A high level of flexibility and adaptability; and a high sense of complexity and stress management;
• Good manipulation of Microsoft office;
• Good comprehension of Sudanese Labor law, Social Security and Compensation and Benefits;
• The ability to multitask and manage a diverse workload
• Excellent working experience on ERP system.
• Team player with effective communication skills.

Education: (include certificates, licenses etc.)

• BA in Management/Sociology/industrial psychology/HR
• Masters in HR management or industrial psychology is appreciated
• Internationally recognized HR certifications are appreciated

Languages: (indicate fluency level)

• Fluency in English and Arabic is mandatory
• Arabic is Highly Appreciated

Key stakeholders: (internal and external)

• Health Insurance company/INGOs

• Finance, Support Services units/departments

• All DRC Sudan program/operations units/departments

• HR Focal Persons in other area offices

Apply now

Potential interview questions

Added 3 years ago - Updated 1 year ago - Source: drc.ngo