The role is responsible to lead, provide sound technical overall advice, coordination and manage Human Resources and Administrative functions within DRC Bangladesh Country Operations by ensuring efficient support to the program in accordance with existing DRC policies and procedures with a focus on compliance to the operations handbook and local Bangladesh labour laws. The position holder is expected to contribute to strengthen the overall functions within the department and will take stewardship in implementation of DRC Dynamics. The position will be under direct supervision of the Head of Support Services.

DUTIES AND RESPONSIBILITIES

Management

Lead and manage the Human Resources and Administration team (including people planning, performance, well-being and development, travels)
Provide technical support, advice and capacity build the Human Resources and Administration team
Advise and assist managers in Human Resources related issues and concerns.
Ensure HR & Administration department functions are fit for purpose by providing capacity building and training to relevant staff (across departments) according to the DRC Operations Handbook and policy briefs.
Lead development of relevant SOPs to clarify roles and responsibilities of staff across department to ensure clarity of processes in line with country HR strategy.
Ensure all staff receive an updated onboarding package with all departments within 1 week of starting with DRC, improve the induction package as necessary and as the context changes.

Recruitment, development, and people planning

Drive and support recruitment and selection activities ensuring compliance with recruitment process
Work with senior management team and senior staff on new staff retention strategies and initiatives
Ensure proper onboarding process
Ensure oversight and consistency in position titles and grades, across all field locations.
Support staff development activities including promoting the DRC Learning Catalogue.
Develop/maintain local processes for staff development making use of the DRC Learning Catalogue.
Assist managers to identify, recommend and approve Learning & Development initiatives for their employees through DRC’s Learning Catalogue.

Performance, well-being, and compensations & benefits
Proactively respond to and manage performance counselling, employee grievances and disciplinary issues as required, with a focus on building manager competency and ensuring that documentation is kept
Lead the performance management process
Lead people well-being initiatives
Define and review salary structure in partnership with the Senior Management team and coordinate annual compensation review process and compensation adjustments

Human Resources Policies and Support

Maintain and update Staff Human Resources Handbooks as necessary
Proactively pursue continuous process improvement in Human Resources related practices to enhance the quality and efficiency of output/delivery.
Work closely with HQ to share information and provide support as required

Administrative HR management

Ensure oversight of relevant lists (e.g., leave, RR) in coordination with managers
Monitor contract end dates and proactively liaise with managers regarding extension or end of contract
Coordinate the exit process
Ensure oversight of internal and international travel
Ensure timely updating and renewal of organization registration certificates

Legal documents:

Ensure oversight of visas and work permits renewals

Facilities Office management

Develop/maintain local processes for Facilities management.
Ensure all office infrastructures are appropriate, safe, and functioning
Oversee follow-up and renewal of lease agreements for office premises, guesthouse, and expatriate housing
Assist with cost containment through procurement planning and pooling.

Guesthouse management:

Management of the guesthouse ensuring all infrastructures are safe and functioning.
Ensure guesthouse management procedures and guidelines are updated and applied.
Monitor guesthouse planning is updated

Administrative support
Ensure communication of travel policies and monitor compliance to it.
Monitor travel requests are done sufficiently in advance.
Oversee archiving policies are implemented.
Ensure the development and monitoring of trackers for administrative tasks.

DRC Dynamics ERP System

Take lead in implementation and proper application of DRC Dynamics Human Resource processes in the operations and providing trainings as necessary.

Experience and technical competencies: (include years of experience)

Master’s Degree or post graduate education qualification in Human resources or Business Administration
At least 5 years' experience in relevant field, of which at least 2 years in a senior Human Resources and Administration management role within an NGO
At least 3 years' experience with people management
Proven leadership skills and a competence in people management
Demonstrated understanding and working knowledge/experience of Human Resources Management principles, concepts & processes
Extensive knowledge on local labor law.
Excellent skills in handling and advising on complex people management issues.
Experience in developing Human Resources strategies and policies, and driving implementation
Experience using an online system for recruitments
Full professional proficiency in English

All DRC roles require the post-holder to master DRC’s core competencies:

• Striving for excellence: Focusing on reaching results while ensuring efficient processes. • Collaborating: Involving relevant parties and encouraging feedback. • Taking the lead: Taking ownership and initiative while aiming for innovation. • Communicating: Listening and speaking effectively and honestly. • Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

Education: (include certificates, licenses etc.)

Master’s Degree or post graduate education qualification in Human resources or Business Administration

Languages: (indicate fluency level)

Fluent in both oral and written English
Bengali (Preferred)

We offer

Position value is first step in employment band F1, Management (Expatriate Contract), with person value denoting additional steps as per policy to define the final grade.

Application process

Applications must be submitted this link by following this link: https://recruiter.hr-manager.net/PreviewAd.aspx?AdvertisementId=118036&cid=1036&departmentId=19092

All applicants must send a cover letter and an updated CV (no longer than four (4) pages) in English.

NOTE: Applications sent by email will not be considered.

Closing date for applications: 16th January 2021

For further information about the Danish Refugee Council, please consult our website www.drc.ngo

Apply now

Added 2 years ago - Updated 2 years ago - Source: drc.ngo