The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

The HR & Admin Officer is responsible for implementing the Administration procedures, policies, and supporting NRC Palestine Country Office staff and visitors including office and guest houses management as well as HR tasks as requested by the HR & Admin Manager.

Qualifications

Professional competencies

Minimum of 3 years of relevant experience in an Administration role
Previous experience working in complex and volatile contexts.
Fluent in English and Arabic both written and verbal.
Proficient in MS office (Word, Excel, PowerPoint, Outlook)

What we Offer?

You will be working in an international and diverse organization with a dynamic atmosphere.

You will receive support and opportunities to expand your skills and enhance your expertise.

You will be working in our Office in Jerusalem,

This position is Grade (05) Step (01). Salary & Benefits are based on Jerusalem Duty Station.

Reports to: HR/Admin Manager.

Recruiter: Judeh Hussein

Contract Duration: Open-ended.

E-mail: PS.Recruitment@nrc.no

If you are interested to apply for this position, please check the full Job Description: 20240229_HR_Admin Officer -Jerusalem CO_Final.docx

Applications are only accepted if submitted through NRC website.

Applications won't be considered without a Resume and a Cover Letter in English.

For more information about NRC's work in Palestine, please check: factsheet_palestine_may2023.pdf (nrc.no)

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

Responsibilities

Specific responsibilities:

Responsible for developing, updating, and communicating welcome packs for visitors and new international joiners in NRC Palestine.
Management of CO offices and residences.
Supervision of cleaners, booking meeting rooms, cleaning, maintenance, ensuring functioning and securing office equipment’s.
Management of country office consumables (cleaning supplies, stationery) replenishment, storage, stock releases.
Management of lease agreements for all premises for the CO and international staff residents (office, guesthouse(s), and apartments), and coordinate with the logistics department identification, preparation, renewals, termination, rents, addressing issues with Landlords with the logistics department.
Arrange transport and accommodation for visitors and staff in residences and hotels, from booking to billing.
Support the shipping of personal luggage of expatriates.
Prepare and consolidate administration related reports. Report analysis and recommendations to management on matters such as Guesthouse tracker, heating fuel tracker, consumables tracker and others.
Responsible for premises utilities payments and tracking, reconcile payments for expatriates and coordinate payments with Finance and Logistics.
Responsible for tracking staff attendance and timesheets in the Country Office.
Act as the focal point to submit Purchase Requisition (PRs) on behalf of the HR and Admin Unit in the Country Office, in addition to acting as the focal point for events booking.

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Potential interview questions

Can you describe a time when you had to manage multiple tasks simultaneously?	This question assesses your multitasking and prioritization skills essential for an admin role.	Provide a specific example, focusing on how you organized your tasks and ensured timely completion.
How do you handle conflicts or difficult situations with colleagues?	The interviewer wants to understand your conflict resolution and interpersonal skills.	Pro members can see the explanation.
What steps do you take to ensure the smooth operation of office facilities?	Pro members can see the explanation.	Pro members can see the explanation.
Can you give an example of how you've supported new employees?	Pro members can see the explanation.	Pro members can see the explanation.
How do you ensure accuracy in your reports and documentation?	Pro members can see the explanation.	Pro members can see the explanation.