Health Monitoring, Evaluation, Reporting and Learning (MERL) Officer, Internals and externals, HL9 (JO#234395)

Org. Setting and Reporting

UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Health MERL Officer reports to the Head of Health Policy and Planning at HD-HQA.

Responsibilities

• Leads the development and implementation of advanced analytical processes for health data; provides high-level analysis and synthesis of health information to identify trends, anomalies, and areas for intervention; utilizes statistical and data mining techniques to support decision-making processes. - Manages the health information systems through maintaining, compiling, verifying, processing and analyzing health information reported by the Fields; prepares health statistical tabulations and graph presentations and maps reflecting health status morbidity trends and utilization of services for all Fields by using Geographic Information System (GIS) and prepares statistical and analytical reports required for the relevant health policies and planning. - Undertakes periodic field visits to monitor and evaluate health information system tools to ensure data quality, relevance, and consistency; conducts in-service training activities to build the capacity of health staff in using the computer technology and epidemiology applications. - Leads the Health Department efforts to develop a standard structure dashboard (using Power BI) with core indicators to strengthen the Agency’s abilities in the timely generation of health information to assist HQ and the fields in planning, prioritization, coordination, monitoring, and evaluation of health services and activities and coordinates with Digital Impact, Technology and Innovation Department (DITID) to establish new reports and enhancements as needed; develops and updates the required guidelines, manuals and training materials and provides training as necessary. - Contributes to the development and implementation of the health management information strategy and the link to agency-wide planning and reporting processes such as annual operational reports, mid-term, and annual results review and Results-Based Monitoring (RBM) system, adopted by the Agency, by developing and implementing health department’s monitoring frameworks and tools applicable to regular and emergency health programming. This includes the development / revision of performance indicators and methodologies to accurately collect data, facilitating the development of realistic intermediate and end targets, quality assuring data, verifying RBM reports and liaising with other relevant departments in the fields and at the HQA. - Prepares health department reports, health expenditure indicators, health reform strategy report, donor support data and the health section of the Commissioner-General’s Annual Report. Prepares and communicates health information to be reported to WHO –Eastern Mediterranean Regional Office (EMRO) and provides feedback to the Fields on the rate of Reportable Communicable Diseases, Expanded Programme Immunization, Polio and Adverse Events Following Immunization. Develops and leads capacity building initiatives for health department staff, enhancing skills in data management, analysis, and utilization of health information systems; designs and implements training programs tailored to advance the analytical competencies required for the department. - Leads the methodology/calculation of health staffing and verifies norms for different health staff categories Agencywide based on WHO methodology and coordinates with health senior staff in the Fields to measure and manage the workload based on given norms; researches and investigates new & enhanced methodologies to determine norms for unmeasured workload in health facilities. - Serve as a key advisor to senior Health staff on matters of health data interpretation, trends, and policy implications; offers strategic insights to inform the UNRWA's health strategy and program implementation at a national level. - Performs other duties as may be assigned by the supervisor(s)

Competencies

UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. - Applying Technical Expertise. - Learning and Researching - Analyzing. - Delivering Results. - Managing Complexity and Change. For guidance on how to prepare for competency-based interviews: https://careers.un.org/lbw/home.aspx?viewtype=AYI

Education

• An advanced university degree from an accredited educational institution in one of the following fields: epidemiology, biostatistics, demography, other relevant social sciences and development studies. - Formal course training in epidemiology and biostatistics, Statistical Package for the Social Sciences (SPSS / Epi-Info).

Job - Specific Qualification

Not available.

Work Experience

A minimum of seven years of progressively responsible and relevant experience in health statistics, health information systems and research in the health/medical domain is required. Formal course training in epidemiology and biostatistics, Statistical Package for the Social Sciences (SPSS / Epi-Info) is required. Sound knowledge of results-based management of humanitarian and development assistance programmes, as well as health information management and monitoring and evaluation is required. Proven experience in designing field monitoring tools, systems, and approaches, managing data collection and analysis is required. Advanced level of knowledge of Microsoft Office and related applications is required. Good knowledge of the Agency’s health programme and health terminology is desirable. Excellent command on written and spoken English and Arabic languages is required. Are you currently residing in Duty station. Please specify your current location. It is required.

Languages

• Excellent command on written and spoken English and Arabic languages.

Assessment

• Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Type of Contract: Fixed Term Appointment Contract Type: Fixed Term Appointment for 3 years; including 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance, and continuing need. Grade and Salary: Grade HL9 Monthly basic salary JD 1945.10 plus special occupational allowance (SOA) of 15% of the basic salary (SOA may change from time to time). Other benefits: Other benefits include monthly Provident Fund contribution (15.4% of basic salary paid by the Agency), compulsory medical insurance, 30 days of annual leave, and dependency allowance (if applicable). The incumbent will be required to travel, as needed, in the Agency's area of operations in the Middle East. This vacancy notice is open to internal candidates only. Only candidates residing in Jordan, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Jordan, and without a valid work permit, the appointment may be rescinded. Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities. A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post. Only applications that have been fully completed in UNRWA's online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Applicants applying to positions for Grades 12 to 20 or LDC Bands E to H must submit a cover letter/motivational statement in order to be considered. Additionally, providing incorrect or misleading information on an application will result in the immediate disqualification of a candidate. For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under "Category" RLG, scroll down to see all categories, then select their local grade. Equivalency: Equivalency may apply for this post. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered. The Agency may disqualify applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated whilst misconduct processes were pending. UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers, about staff members who have been separated for misconduct, or who have separated whilst an investigation and/or disciplinary process for misconduct is underway; and such persons may be prohibited from employment with the United Nations. The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. For more details on UNRWA, please visit: https://www.unrwa.org/

United Nations Considerations

Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.