Health and Medical Advocacy AmeriCorps
Coordinate patient care and advocate for clients in health settings
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Overview
Coordinate patient care and advocate for clients in health settings
You have:
- Pursuing degree in health sciences or social work or possessing equivalent experience
- Strong intercultural communication skills
- Strong organizational skills and attention to detail
- Understanding and ability to maintain strict confidentiality regarding client information
- Driver's license, personal vehicle, auto insurance, and clean driving record
- Technology requirements: Personal devices must be kept current, secured, and have specific configurations
- Clearances: Successfully passing background and criminal history checks as required by federal and state law
RESPONSIBILITIES:
- Coordinate scheduling, interpretation, and transportation for all new arrivals to establish care with a Primary Care Provider and follow up as necessary - Serve as patient advocate, accompany clients to medical appointments, transport clients for lab work and other diagnostic testing, and report follow-up and referrals from providers - Record activities as directed and give timely reports to the Health Program Manager - Provide training to clients regarding pharmacy services and understanding how to access prescription and over-the-counter medications - Assist clients to become self-sufficient in accessing transportation to medical appointments by providing trainings and assisting with applications to special transportation services as needed - Work closely with the Health Program Manager to assist clients in finding health resources that best meet their needs Reinforce clients’ understanding of treatment instructions and referral and specialist follow up care - Other activities as assigned
Qualifications - Pursuing degree in health sciences or social work or possessing equivalent experience - Strong intercultural communication skills; demonstrated ability to work effectively with people from other cultural backgrounds - Strong organizational skills and attention to detail - Understanding and ability to maintain strict confidentiality regarding client information - Driver’s license, personal vehicle, auto insurance, and clean driving record; willingness to transport clients in personal vehicle when COVID-19 safety protocols are lifted. - Technology requirements: Interns will be required to use their own technology tools to work on virtual opportunities. IRC is not responsible for any personal device expenses such as personal smartphones, tablets, hotspots, data charges, etc. All personal devices must:
- Be kept current with all operating system updates and security patches, - Use a password or PIN with a minimum of 4 characters to log onto smartphones and tablets and 8 alpha and numeric characters for a Laptop. - Have lock screen set to 10 minutes or less with a password required to unlock the device - Configurations must be set to delete all data or lock after 10 unsuccessful attempts to enter a password or PIN. Lockout period must be no less than 30 minutes. - Additional policy details will be discussed during orientation and training.
CLEARANCES:
All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy. AmeriCorps must hold an Arizona state level one fingerprint clearance card. AmeriCorps are required to hold an Arizona state level one fingerprint clearance card.
COMMITMENT:
300 hours to be completed over the Fall 2024 and Spring 2025 semesters.
Potential interview questions
| Can you describe a time when you helped a client navigate a healthcare system? | This question assesses your experience with patient advocacy and support. | Provide a specific example of the situation, actions taken, and the outcome. |
| How do you ensure confidentiality when working with clients’ sensitive information? | The interviewer wants to understand your approach to maintaining privacy. | Pro members can see the explanation. |
| Tell us about a time you had to work with someone from a different cultural background. | Pro members can see the explanation. | Pro members can see the explanation. |
| What steps do you take to stay organized while managing multiple client appointments? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a situation where you had to advocate for a client’s needs with other healthcare providers. | Pro members can see the explanation. | Pro members can see the explanation. |
Added 2 years ago
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Updated 1 year ago
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Source:
rescue.org
