Graduate Trainee - IT Support (Innovation & Digital Solutions), Windhoek, Namibia

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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to end global hunger. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

In emergencies, WFP gets food to where it is needed, saving the lives of victims of war, civil conflict and natural disasters. After an emergency, WFP uses food to help communities rebuild their shattered lives. Present in nearly 80 countries, the organization has the global footprint, deep field presence and local knowledge and relationships necessary to provide access to nutritious food and contribute to the lasting solutions, especially in many of the world’s most remote and fragile areas. We manage an operating budget of approximately $5.9 billion each year, distributing 12.6 billion rations to those most in need. We reach an average of 80 million people with food assistance in around 80 countries each year.

World Food Programme, Regional Bureau for Southern Africa in Johannesburg is a Regional Office coordinating and supporting the delivery of humanitarian assistance to 13 Southern Africa countries including, Mozambique, Zimbabwe, Zambia, Namibia, Lesotho, Eswatini, Botswana, Malawi, Madagascar, Democratic Republic of Congo, Congo Brazzaville, Tanzania, Angola.

To learn more about WFP, visit our website: https://www.wfp.org/ and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter.

WHY WORK AT WFP

MEANINGFUL & IMPACTFUL CAREERS Our day to day work makes a difference in the lives of the people we serve.

CONTINOUS LEARNING & TRAINING We provide learning tools for our staff to continually develop their careers.

MULTICULTURAL & STIMULATING WORKING ENVIRONMENT We encourage gender and cultural diversity to make our teams stronger.

GRADUATE DEVELOPMENT PROGRAMME

Overview

You will learn about WFP and its culture through real-life work experience and we will provide you on-the-job training and performance feedback to kick-start your professional career.

Through this experience, you will develop new skills and make new connections that very well might provide professional references for you someday.

Learning & Development:

You will work with professional teams and receive formal training and ongoing coaching. The Graduate Trainee will have access to an industry leading learning platforms.

Networking opportunities:

You will get the chance to enrich your skills and work with people from different nationalities. Depending on available opportunities Graduate Trainees may travel to other locations for learning and exposure.

VACANCY DETAILS

Job Title: Graduate Trainee - IT Support (Innovation & Digital Solutions)

Unit / Division: Technology

Duty Station: Windhoek, Namibia

Duration: 11 months

Salary & Benefits: Graduates will receive competitive monthly remuneration and Medical Aid

STANDARD MINIMUM QUALIFICATIONS

Education: An undergraduate or postgraduate degree in any of the following disciplines Digital Transformation, Programming, IT Solutions, IT Systems, Data Business Processing.

Qualifications must have been obtained within the previous year (2022) or current year (2023) with an academic average of at least 75%.

The undergraduate or postgraduate quaification must be recognised by https://www.whed.net/home.php)

Language: Fluency in both oral and written communication in the English.

KEY ACCOUNTABILITIES (not all-inclusive)

• Governance, Strategy and Architecture - Reviews IT governance process and system architecture development and analyses current designs to suggest improvements and enhancements while ensuring compliance with legislation.
• Change Implementation, Project Management, Planning and Optimization – learns and develops working knowledge of project and change management approaches to collect and analyse relevant data from multiple stakeholders to suggest business case for change.
• System Design – Documents system requirements, understands different system design diagrams, their applications, and can use them to document system function.
• Solution Development - Collaborates in design, coding, testing, bug-fixing and readily learns new software development tools and platforms.
• Service Management - Monitors maintenance and installation work against the established standards and protocols for service excellence and takes proper actions to address issues and suggest improvements for overall quality and customer satisfaction. Ensures that operational problems are actioned on time.
• Client Management - Exhibits attention to detail on customers’ IT requests to take appropriate action including timely issue escalations. Notices patterns in reported issues and take proactive measures.
• Procurement and Contract Management- conduct a cost-benefit analysis of alternative technologies/solutions and vendor service level agreements to consolidate options and assess suitability
• Technical Expertise - Continuously updates one’s own knowledge about new technology trends and product releases.

TERMS & CONDITIONS

Applicants must:

• be national or permanent resident of the country in which the position is advertised.
• attach the following: a CV in English, University Transcript, Degree Certificate and Identity Document with application.
• not have a first-level family member working for WFP (parent, sibling, or child)
• have no work experience or up to a maximum of 12 months’ post-graduate cumulative formal work experience (this excludes work undertaken during full-time studies)

DEADLINE FOR APPLICATIONS

The deadline for applications is 24 November 2023

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All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service. WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.