General Support - Digital Learning Trainer

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DRC - Danish Refugee Council

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Application deadline 3 months ago: Friday 2 Sep 2022 at 23:59 UTC

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This is a DRC - National contract. More about DRC - National contracts.

About DRC The Danish Refugee Council (DRC) is a humanitarian, non-governmental and non-profit organization, founded in 1956, that works in more than 35 countries around the world. DRC has been operating in Kenya since 2005, where we assist refugees and displacement-affected communities in Dadaab, Kakuma, Kalobeyei and Nairobi through protection and livelihoods activities to enhance their self-reliance and expand opportunities for a dignified life. DRC provides both humanitarian assistance and longer-term development support to respond to the needs of communities affected by acute crisis as well as those in protracted displacement situations.

Overall purpose of the role: The Digital Learning Trainer will support in facilitating ICT skills in Microsoft productivity software, online collaboration tools, and graphic design in2D/3D technology and user support in opening and operating on -line job accounts for clients. S/He will provide technical support in network and Internet services, hardware and software maintenance of ICT equipment, and user support.


R1. Project management and development:

  • Participate in mobilization and enrolment of digital learners
  • Participate together with the digital learning officer to prepare training manuals
  • Establish and Maintain the digital trainer data base
  • Keep inventory of all the ICT equipment’s under your supervision
  • Support needs assessment and propose new ideas to improve the digital learning and on-line jobs for DRC

R2. Monitoring and reporting:

  • Record learner’s attendance details.
  • Record earnings by on line job clients and report to your supervisor
  • Submit weekly/monthly project updates to the digital learning officer
  • Based on need basis support the digital learning officer/team leader to prepare the donor reports

R3. Planning and budgeting:

  • Prepare activity budgets and submit to the digital learning officer to ensure project activities are carried on time.
  • Prepare weekly, monthly and quarterly plans and share with your supervisor with the aim of implementing them

R4. Training digital learning skills

  • Plan and implement active learning for the students in relation to the stipulated syllabus.
  • Formulate a suitable scheme of work, lesson plans, and record of units covered for various kinds of innovative Digital Skills training undertaking.
  • Continuously evaluate students, maintain performance, and provide feedback to learners during their learning period
  • Participate in mobilization and enrolment learners.
  • Design advertisement materials ICT trainings.
  • Provide IT Support in the IT lab center assigned to you.
  • Working with stakeholders in delivering various Digital Skills to the learners
  • Provide counselling and social development mentorship to learners.
  • Perform other duties as assigned by the supervisor.

Experience and technical competencies:

  • Diploma/Higher Diploma or Degree in IT, BBIT, Computer science or related field of study is required
  • Demonstrable experience in JavaScript or any other programming language.
  • Experienced in 3D Graphic Design and multimedia development
  • Two-year previous experience in teaching youth in a school/college / Vocational training institution setting
  • Excellent skills in written and spoken English
  • Experience in working with underprivileged youth. A good team player with high degree of initiative, flexibility and tolerance
  • Ability to tolerate diverse cultural, educational and religious diversity in the workplace
  • Support on line collaboration, user support, software and hard ware maintenance.


  • Diploma/Higher Diploma or Bachelor’s degree in Information Technology or other related field from a recognized institution
  • CCNA certification


  • Fluent in English
  • Fluent in Somali

DRC Core Competencies: In this position, you are expected to demonstrate DRC’ five core competencies:

  • Striving for excellence: You focus on reaching results while ensuring an efficient process.
  • Collaborating: You involve relevant parties and encourage feedback.
  • Taking the lead: You take ownership and initiative while aiming for innovation.
  • Communicating: You listen and speak effectively and honestly.
  • Demonstrating integrity: You act in line with our vision and values.

Conditions: Contract: 4 months contract with possibility of extension, subject to funding and performance. Salary and conditions will be in accordance with the Danish Refugee Council terms of employment for National staff. Availability: September 2022 Duty station: Dadaab (Qualifies for RnR and accommodation). Direct reports: Incentive Digital Trainers Key stakeholders: Internal & External: All staff, Technicians, Assistants

General Commitments: DRC has a Humanitarian Accountability Framework, outlining its global accountability commitments. All staff are required to contribute to the achievement of this framework (

Application Process: Qualified candidates are invited to submit their applications, which should include a 1-page cover letter clearly stating their motivation, and qualifications and a CV. Applications should include contact details of three professional referees who have supervised the candidate in the last five years. One referee must be the applicant’s most recent manager. Only applications that address the stipulated duties and meet the required qualifications will be considered. We only accept applications sent via our online-application form on under Vacancies. Applications should be sent no later than: 2nd September 2022.

Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. In light of this, female candidates and those from minority groups are strongly encouraged to apply. Equal Opportunities: DRC is an equal opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, color, race, marital status or other protected characteristics. DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process. Visit to read more about what we do to secure robust safeguarding mechanisms. If you have questions or are facing problems with the online application process, please visit Danish Refugee Council does not charge any kind of fee at any stage of the recruitment process nor does it use recruitment agents.

Added 3 months ago - Updated 3 months ago - Source: