Family Reunification Assistant
Assist with Family Reunification applications and client outreach
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Overview
Assist with Family Reunification applications and client outreach
You have:
- High school diploma strongly preferred; Bachelor's degree in social work or related field of study preferred.
- Minimum of 1 year of relevant experience strongly preferred.
- Fluency in English required.
- Russian/Ukrainian/Spanish/Dari/Pashto speaking and reading ability required/strongly preferred. Other languages welcomed.
- Must have a valid driver's license, active insurance policy, access to reliable transportation and the ability to travel regularly throughout the service delivery area.
- In accordance with Arizona State Law, must possess or be eligible to receive a fingerprint clearance card.
Job Description
Job Summary
The Family Reunification Assistant assists the Family Reunification Coordinator with Affidavit of Relationship (AOR) applications. The assistant will primarily assist in outreach to refugee clients, ethnic community-based organizations, and religious communities to provide information on the newly expanded AOR program. They will assist in the collection of supporting application documentation and client follow up to ensure applications are complete for submission to IRC headquarters.
Major Responsibilities:
- Participate in training webinars hosted by IRC headquarters on Family Reunification Programs - Assist with community outreach to prospective eligible clients - Support the screening of interested clients - Collect information and documentation from clients for the completion of their application
- Track applications and answer client questions as needed - Maintain accurate and up-to-date files and case notes - Other duties as assigned
Education: High school diploma strongly preferred; Bachelor’s degree in social work or related field of study preferred.
Work Experience:
- Minimum of 1 year of relevant experience strongly preferred. - Experience working in refugee resettlement or the immigration field; U.S resettlement program and family reunification pathways preferred.
Demonstrated Skills and Competencies
- Computer skills, including knowledge of Microsoft Office and Adobe required - Strong written and oral communication skills; ability to communicate effectively with colleagues and clients - Solid diplomatic and networking skills; ability to effectively manage a variety of internal and external relationships - Multi-cultural sensitivity and ability to work as a member of a team - Strong organizational skills with the ability to juggle multiple tasks, set priorities, effectively manage time, and meet deadlines; strong attention to detail - Fluency in English required. - Russian/Ukrainian/Spanish/Dari/Pashto speaking and reading ability required/strongly preferred. Other languages welcomed.
- Must have a valid driver’s license, active insurance policy, access to reliable transportation and the ability to travel regularly throughout the service delivery area. - In accordance with Arizona State Law, must possess or be eligible to receive a fingerprint clearance card.
Working Environment:
- A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
COVID-19 Vaccination Requirement****: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).
Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.
Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggle
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Qualifications
Potential interview questions
| Can you describe a time when you had to outreach to a community organization? | This question assesses your experience and skills in community outreach. | Provide specific examples of your outreach efforts, the organizations involved, and the outcome. |
| How do you handle multiple client applications and ensure each is completed on time? | This evaluates your organizational skills and ability to multitask. | Pro members can see the explanation. |
| What strategies do you use to build relationships with clients from diverse backgrounds? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a situation where you had to communicate complex information to a client. How did you ensure they understood? | Pro members can see the explanation. | Pro members can see the explanation. |
| What steps do you take to maintain accurate files and case notes? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 3 years ago
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Updated 1 year ago
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Source:
rescue.org
