Education Specialist (Technology Delivery), NOC, New Delhi, India, Post No. 123136 (This position is for Indian Nationals only)

Contract

This is a NO-3 contract. This kind of contract is known as National Professional Officers. It is normally only for nationals. It's a staff contract. More about NO-3 contracts.

UNICEF works in some of the world's toughest places to reach the world's most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. And we never give up.

Click here to learn more about what makes us proud working for UNICEF!

For Every Child, AN ADVOCATE...

Under the general supervision of the Chief Education the incumbent of this role is to deliver, manage, coordinate, and support the scaling of technology solutions for the education sector to ensure the largest possible impact in line with the Education Programme Rationale and Digital Learning approach.

How can you make a difference?

If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you.

The major roles and responsibilities of the role are:

1. Coordinate the identification and scaling of identified technology solutions to achieve programme results:

• Identify appropriate technology solutions to be employed and scaled up in education programme
• Coordinate UNICEF India internal resources, partners and vendors for flawless execution of education technology projects ensuring that they are designed as a public good;
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility;
• Identify the needed resources and ensure allocation;
• Develop detailed project plans to monitor and track progress;
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques;
• Support programme team in liaising with Government and partners under the digital learning agenda;
• Ensure that all projects are delivered on-time, within scope and within budget
• Measure project performance using appropriate tools and techniques; specifically, to analyze the successful completion of short and long-term goals
• Report and escalate to management as needed;
• Manage the relationship with the ICO programme team and all stakeholders;
• Perform risk management to minimize project risks;
• Create and maintain comprehensive project documentation;
• Assist the generation and review of terms of reference, review of technical solutions, and vendor selection to ensure UNICEF standards are followed;
• Support human/user-centred design methods to enable user-acceptance testing, evaluation, documentation and analysis;
• Ensure technology solutions are compliant to national data security and privacy policies

2. Enhance governance, collaboration, build relationships and capacity:

• Support counterparts and implementing partners to build capacity and nurture independence in the use of Digital Public Goods;
• Assist in oversight, assessment and audit of vendors, counterparts and implementing partners to deliver ICT-related projects;
• Support Supply and programme staff to establish local LTAs for ICT-related programme contracts for services and products;
• Contribute to the on-going discussions of the ICO Innovation Working Group to keep all focal points updated about the status of key projects
• Conduct oversight of providers and third parties of ICT-related services and products to programme;
• Stay abreast of ICT trends, developments and best practices through professional development –journals, training, certification, etc.
• Participate as resource person in capacity building initiatives to enhance the competencies, capacity and knowledge within the programmes on digital development; train UNICEF staff, partners, government counterparts and other end users in digital development and technology innovation.

3. Improve the delivery of results:

• Facilitate project management methodologies/trainings and support the application by staff, counterparts and implementing partners;
• Build and strengthen relationships with counterparts to implement and utilize Digital Public Goods
• Promote the use of collaboration tools for knowledge management, capacity building and preserving institutional memory;
• Liaise with HQ, RO and other CO to share knowledge, experience; discuss opportunities and risks for the improved delivery of results
• Ensure exist strategies are incorporated in all innovation initiatives prior to approval;

To qualify as an advocate for every child you will have…

EDUCATION:

An advanced university degree is required in computer science, software engineering, information technology management, business administration or another relevant technical field.

*A first-level university degree in a relevant field combined with seven years of professional experience may be accepted in lieu of an advanced university degree.

WORK EXPERIENCE:

A minimum of five years of professional experience in information technology management and business operations in a large international organization and/or corporation is required.

Desired Experience:

1. In a UN or multi-lateral organization is an asset.
2. In supporting and coordinating project activities across a large organization and with international partners.

3. Working with education or other development programmes.

   LANGUAGES

Fluency in English is required. Mastery of another UN language is an asset.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: https://uni.cf/UNICEFValues

UNICEF competencies required for this post are…

• Demonstrates Self Awareness and Ethical Awareness (1)
• Works Collaboratively with others (1)
• Builds and Maintains Partnerships (1)
• Innovates and Embraces Change (1)
• Thinks and Acts Strategically (1)
• Drives to achieve impactful results (1)
• Manages ambiguity and complexity (1)

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

• This position is based in New Delhi (India). The vacancy is open to Indian Nationals only.
• This is a Temporary Appointment and the selected applicant will have a nine months Temporary Appointment contract.
• Only shortlisted candidates will be notified and advance to the next stage of the selection process, which involves various assessments.
• UNICEF does not charge a fee at any stage of the recruitment process including application, interview, meeting, traveling, processing, training etc.

UNICEF appointments are subject to medical clearance. Appointments are also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.