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Support project operations and client interactions for development initiatives.

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Application deadline 1 year ago: Saturday 25 Jan 2025 at 23:59 UTC

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Overview

Support project operations and client interactions for development initiatives.

You have:

  • Minimum of bachelor's degree in relevant field.
  • 2-3 years working experience in administration, logistics, business management service, or other relevant fields.
  • Highly organized and time-conscious in performing assigned tasks.
  • Effective working in a team, with excellent inter-personal skills.
  • Ability to work across boundaries and proactive in tackling work challenges.
  • Strong English language skills (verbal and written), including the ability to draft a variety of correspondence and edit materials using proper grammar, punctuation.
  • Proficiency in key business tools such as Excel for managing quantitative and logistic tasks, when necessary.

E T Temporary

Job #: req31119 Organization: World Bank Sector: Other Grade: ET2 Term Duration: 1 year 0 months Recruitment Type: Local Recruitment Location: New Delhi,India Required Language(s): English Preferred Language(s): Closing Date: 1/24/2025 (MM/DD/YYYY) at 11:59pm UTC Description

Do you want to build a career that is truly worthwhile? Working at the World Bank provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity, and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org

VPU Context:

The South Asia Region (Afghanistan, Bangladesh, Bhutan, India, Maldives, Nepal, Pakistan and Sri Lanka) is at a crucial stage of development. Rapid economic growth, driven by urbanization and demographic dividend, has brought down poverty rates, but severe forms of exclusion and disparities based on ethnicity, caste, and gender remain. Rapid growth has also come with congestion and pollution in cities. South Asia is more than other regions affected by changes in temperature and extreme weather event. Additional challenges are that South Asia is underperforming in exports, has large informal sectors and low female labor force participation rates. All these challenges must be addressed to secure rapid growth in coming decades. Private sector led growth, focused on investments in infrastructure, energy, logistics and cities are essential to generate the jobs needed to employ South Asia’s sizeable youth population. At the same time, the region needs to continue building human capital so that South Asia’s population is well equipped for the jobs of the future.

The World Bank in South Asia: https://www.worldbank.org/en/region/sar

Country and Position Context:

India houses 17.7% of the world’s population and is the most populous democracy in the world. India is a federal country consisting of 28 states and 8 union territories. The country has experienced strong growth and poverty reduction in the past 2-3 decades. Currently a lower middle-income country, India is on track to reach upper middle-income status in the next decade and aspires to become a developed economy by 2047 when it celebrates the 100th year of independence. While post-Covid recovery has been strong (with the economy growing at 6-7% per annum), achieving India’s ambition requires faster economic growth; and taking advantage of its large and young population requires more jobs for the youth and women. Now the 5th largest economy in the world, and after successful G20 Presidency, India is increasingly seen as a leading voice and a source of development knowledge for the Global South.

The portfolio currently consists of 87 projects with $19.7 billion in financing. Annual lending is around $ 4 billion. In addition, about 30 non-lending activities are carried out at any given time. In FY 18, India graduated from IDA. India portfolio is multisectoral, diverse, with projects at both the central and state levels spanning [13 Global Practices]. The excitement and challenges with working in the context of India’s federal structure, managing sub-national engagement as part of the Bank’s advisory and operational programs, makes the position uniquely attractive.

The World Bank in India:https://www.worldbank.org/en/country/india

Unit Context:

India CMU is responsible for bold initiatives to spearhead the materialization of the Bank’s new approaches, including the Evolution Roadmap, Global Challenge Programs, and Private Capital Mobilization-Enablement (PCM-E). The initiatives will crystalize as the new Country Partnership Framework (CPF) for 2025-2030, which will be developed to support India’s highly ambitious goal to become a developed economy by 2047, aspiration to be the leader of the Global South, desire to fulfill the responsibility to slow-down the climate change, and challenges to reduce poverty and boost shared prosperity in the most populated country in the world with a highly diverse population and a highly complex federalist structure. The CMU plays an active and strategic role in guiding and integrating the lending and knowledge work of 14 GPs, embodying the One-World-Bank approach by ensuring seamless collaboration with IFC and MIGA and facilitating and leading the MDB-plus coordination.

The Extended Term Temporary will report to the Operations Manager, India.

Duties and Accountabilities

The ETT duties and accountabilities include, but are not limited to, the following:

I. Project support:

• Assist TTL(s) with field visits and client interactions on projects; routine mission scheduling; tracking day to day activities for assigned projects; hiring of consultants and firms using appropriate office procedures and systems;

• Assist team in preparing/drafting variety of standard documents needed for various stages of the project cycle, incorporate agreed comments into documents, quality enhancement for all mail and document editing and transmitting to the client including formatting/spell check, monitor and update activity milestones, monitor task budgets, etc.;

• Carry out full range of office support work, including managing processes and monitoring schedules related to their team's/unit's products and tasks;

• Maintains up-to-date project and other files in the official repository of the World Bank, WBDocs;

• Draft routine correspondence materials, using proper grammar, punctuation and style.

II. Client Interaction and coordination:

• Coordinate extensively with service units and liaise frequently with team members both at headquarters and in the field, as well as external counterparts;

• Coordinate schedules taking priorities into account, monitors changes, and communicates the information to appropriate staff, inside and outside the immediate work unit, including officials outside the Bank Group;

• Maintains current distribution list, phone/address lists of projects/product contacts;

• Work closely with other staff within the unit to make a significant contribution to the overall achievement of the unit's work program;

• Solves non-routine problems (e.g., responds to requests requiring file search, etc.);

• Logistical support for various events, e.g., conferences, workshops, negotiations, etc. lll. Other duties:

• Provide back-up support for other staff and Task Team Assistants/Program assistants on project and administrative tasks in the assigned cluster and across the New Delhi office, when required.

Selection Criteria

Among other criteria, the successful candidates should be holding:

• Minimum of bachelor’s degree in relevant field. • 2-3 year’s working experience in administration; logistics; business management service, or other relevant fields • Highly organized and time-conscious in performing assigned tasks • Effective working in a team, with excellent inter-personal skills • Ability to work across boundaries and proactive in tackle work challenges • Strong English language skills (verbal and written), including ability to draft a variety of correspondence and edit materials using proper grammar, punctuation • Proficiency in key business tools such as Excel for managing quantitative and logistic tasks, when necessary

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.

Potential interview questions

Can you describe a time you managed a challenging project and the outcome? This question assesses your project management skills and the ability to handle challenges. Focus on a specific project, outlining the challenges faced, your approach, and the positive outcome.
How do you prioritize tasks when managing multiple projects? The interviewer seeks to understand your organizational and time-management skills. Pro members can see the explanation.
Describe your experience working with a diverse team. Pro members can see the explanation. Pro members can see the explanation.
What strategies do you use to ensure effective communication with clients? Pro members can see the explanation. Pro members can see the explanation.
How do you approach problem-solving in your work? Pro members can see the explanation. Pro members can see the explanation.
Added 1 year ago - Updated 1 year ago - Source: worldbank.org