Digital Communications Officer

Contract

This is a P-3 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 5 years of experience, depending on education.

Salary

The salary for this job should be between 105,404 USD and 138,019 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

Org. Setting and Reporting The United Nations Convention to Combat Desertification (UNCCD) is an international agreement on good land stewardship. It helps people, communities, and countries to create wealth, grow economies and secure enough food and water and energy, by ensuring land users have an enabling environment for sustainable land management. Through partnerships, the Convention’s 197 Parties set up robust systems to manage land degradation and drought promptly and effectively. Good land stewardship based on a sound policy and science helps integrate and accelerate the achievement of the Sustainable Development Goals, builds resilience to climate change and prevents biodiversity loss. Land also plays a key role in the prevention, preparedness, response, and recovery phases of the COVID-19 pandemic, securing rural livelihoods and creating green jobs, supporting community resilience and maintaining the sustainable delivery of ecosystem services.

The functions of the secretariat are, among others, to make arrangements for sessions of the Conference of the Parties (COP) and its subsidiary bodies. In addition, the secretariat also provides assistance to Parties in implementing the Convention.

Digital Communication Officer is responsible for enhancing and guiding UNCCD’s digital presence and strategies. To this end, s/he oversees and undertakes the development, production and design of compelling interactive, visual communications and digital products; monitors and analyzes UNCCD website analytics to inform digital strategies; provides guidance and training on digital technologies and standards; and guides on/supports special projects and initiatives, such as web-based portals, campaigns and partnerships.

This position is located in the UNCCD Headquarters in Bonn, Germany. The incumbent reports to the Chief, Communications Unit.

Responsibilities Within delegated authority, the Digital Communication Officer will be responsible for the following duties:

Website development and maintenance: - Coordinates the ongoing maintenance of UNCCD websites. Creates new pages sourcing stories, assets (documents, audiovisual materials, etc.) and data from UNCCD Units and Global Mechanism and other UN agencies. - Coordinates the development of new sites, products and features on the UNCCD web platform in close collaboration with UNCCD offices and external contractors. - Monitors web analytics, produces regular reports and recommends improvement of features, services, tools, design and usability. - Coordinates ongoing improvements and development of the Drupal content management system. - Contributes to UNCCD’s communication strategy, planning future web-based communication initiatives. - Monitor and report on website analytics to inform digital strategies online (e.g. user experience, information architecture, SEO, etc). - Develops and maintains user guides and training material.

Digital strategy development and implementation: - Develops and maintains a digital content strategy and calendar, liaising with all relevant UNCCD staff (in HQ and Regional Liaison Offices) to ensure high quality, consistent content to drive growth and relevance of UNCCD digital channels. - Keeps abreast of developments in digital communications and makes recommendations on tools/software/technologies and services to enhance UNCCD’s digital presence and conceptualize creative opportunities for digital innovation. - Conceptualizes and implements digital campaigns and initiatives in support of UNCCD’s communications and advocacy objectives, including development of social media toolkits and other creative assets, and advises on effective strategies for their dissemination. - Manage relationships with external vendors and supervises the production schedules and work of designers (interactive, web, UX) and developers (web, mobile) in the development and production of interactive, visual communications and digital products. - Provide guidance to country and regional offices on interactive and digital communications standards, tools, and trends;

Content management coordination: - Develops, maintains and implements editorial guidelines and content management system to ensure compliance with UNCCD corporate website/brand image, web accessibility guidelines and UN OICT standards, guidelines and procedures. - Develops accurate, compelling and timely website and social media content in coordination with relevant UNCCD Units and the Global Mechanism and under the overall guidance of Chief, Communications Unit. - Provides training and support to editors on the use of the content management system, editorial guidelines and best practices in web communications, including web accessibility, search engine optimization, image selection and editing. Manages user access and permissions. - Provides first-level support for web editors and coordinates the resolution of issues with the technical team and/or external vendor(s) where necessary. -Performs any other job-related activities as required to achieve the goals and objectives of the UNCCD.

Competencies Professionalism: Knowledge of communication campaign development, communication strategy planning and oversight and editorial content management. Ability to manage communication-related vendors, develop and maintain communication-related budgets. Knowledge of client relationship software (Mailchimp etc). Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring equal participation of women and men in all areas of work

Client orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.

Technological awareness: Keeps abreast of available technology. Understands applicability and limitations of technology to the work of the office. Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology.

Creativity: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.

Education Advanced university degree (Master’s degree or equivalent) in communications, business, management, digital marketing, media studies or a related field is required. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience At least five years of progressively responsible experience in digital communications, digital marketing, website delivery projects working with content management systems (CMS), building successful landing pages, campaign tracking, social media platform planning and posting or related field, including at least two years at the international levels is required. A minimum of three years of experience in managing websites is required.

Experience with responsive design website development and website migration is required.

Experience working with Drupal or related content management systems is highly desirable.

Experience contributing to a digital communication strategy in an international organization is desirable. Experience in the United Nations system or a comparable international organization is desirable.

Languages For the position advertised, fluency in English language is required. Knowledge of French is desirable. Knowledge of another UN official language is also desirable.

Assessment Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.

Special Notice This position is temporarily available as soon as possible for a period of 364 days. While this temporary job opening may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post.

Individual contractors and consultants who have worked within the UNCCD in the last six months are ineligible to apply for professional and higher temporary or fixed-term positions and their applications will not be considered

United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.