Consultancy: People that Deliver Digital Supply Chain and Human Resources Consultant - SCSC - Supply Division, UNICEF - Part Time - 40 Working Days (20 Feb - 28 Jul 2023) - Home Based

Contract

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UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, care

How can you make a difference?

Purpose of Activity/Assignment:

Digital transformation represents a major challenge for national health supply chains. Digital technologies offer critical tools to guide decision-making, optimise performance, and quickly respond to changing conditions. While traditional supply chains are often bogged down by a lack of actionable information, digital ones are empowered by a stream of real-time data that enables SCM professionals to effectively plan, manage and adapt each step of the delivery and manufacturing process. Digital transformation is, therefore, essential for improving the efficiency of national health supply chains. However, such a transformation requires adequate processes and human resources.

People that Deliver (PtD) has been requested by USAID to develop practical guidance and document best practices in human resources for digital health supply chain implementations. This includes identifying information technology job roles and skill sets that are critical for increasing supply chain performance. PtD will investigate how different workforce models have impacted the implementation and roll out of digital supply chain solutions by measuring key performance indicators (KPIs) that are tracked by USAID’s flagship project, GHSC-PSM, and qualitative data on governance and policy. This will support PtD's advocacy message that organisations need a stronger focus on capacity building to develop new-era skills in data science, analytics, outsourcing, contracting, monitoring, and supply chain performance across the public and private sectors.

PtD is recruiting a digital supply chain consultant to conduct research on digital transformation processes and analyze data from successful digital supply chain implementations, to elaborate detailed, precise, and applicable digital transformation guidelines. The GHSC-PSM project’s MIS team is responsible for mining and collecting the data of digital supply chain rollouts (eLMIS, WMS and others) and the workforce modalities associated with those implementations. 20-25 GHSC-PSM countries will provide information on software type, performance indicators, and the types of human resource modalities involved in different phases of the technology implementation. This data will be shared with PtD and available towards the end of February 2023.

Scope of Work:

The tasks will include (but are not limited to) the following:

1. Research on human resources in digital supply chain implementations: Develop a research and analysis methodology – including desk review, focus groups, key informant interviews, and consultations with stakeholders who have implemented digital transformation processes – and collect the necessary material for the development of guidelines and recommendations (this will supplement the data and information provided by the GHSC-PSM project). Identify workforce related challenges across the digital implementations and HR models and define approaches to mitigate those challenges.

2. Guideline’s development and presentation: • Analyze and synthesize the data and information collected to develop guidelines and recommendations • Jointly with the GHSC-PSM MIS team, build a framework that outlines different HR modalities that can be adopted to support the technology implementation and operational models • Jointly with the GHSC-PSM MIS team prepare a final report and present recommendations at a key regional conference

It is envisioned that this work will take place over approximately five months, from 20 February 2023 to 28 July 2023.

Work Assignment Overview

Tasks/Milestone: Detailed Workplan Deliverables/Outputs: Workplan Timeline: 10 March 2023

Tasks/Milestone: Research on digital supply chain implementations Deliverables/Outputs: Research Methodology Timeline: 12 April 2023

Tasks/Milestone: Guidelines and recommendations for the implementation and improvement of HR in the digital supply chain Deliverables/Outputs: Framework Timeline: 31 May 2023 Deliverables/Outputs: Draft Report Timeline: 30 June 2023 Deliverables/Outputs: Final report Timeline: 28 July 2023

To qualify as an advocate for every child you will have…

• A University degree is required, preferably in a relevant field (e.g., supply chain management, public health, information technology, international development, human resources, business administration, audit, or another quantitative degree). Applicable work experience can substitute in cases where a university degree is not aligned with a relevant field.

• Minimum of 8 years of relevant work experience, with a background in digital supply chain implementation, information technology, human resource management, and supply chain strengthening. • Experience in conducting research and proven ability to produce demonstrable results • Experience and interest in the analysis of public health and/or supply chain learning and development programs • Strong verbal and written communications skills in English • Must be able to work independently and must have the ability to exercise discretion and independent judgment regarding matters of significance • Exceptional time management skills required and an ability to complete tasks in a timely and efficient manner, without prompting, both independently and collaboratively; superior organisation and prioritisation skills and must be meticulous and detail-oriented • Resourcefulness and ability to work proactively - thinking ahead. Good logic skills to read through minutes and summarise the conclusions and actions taken • Flexibility and ability to manage competing demands; must be able to handle a myriad of ongoing tasks in a fast-paced environment and adjust to changes • Works with integrity and ethically; must follow UNICEF’s policies and procedures; is consistently at work and on time; ensures work responsibilities are covered when absent • Willingness to take ownership of wide-ranging responsibilities; demonstrates accuracy and thoroughness; looks for ways to improve own work to ensure quality • Ability to communicate effectively with various audiences • Strong cross-cultural and interpersonal skills

  LANGUAGE: Fluency in English is required. Proficiency in French would be an asset.

• Developing country work experience and/or familiarity with emergency is considered an asset.
• Fluency in English is required. Proficiency in French, Spanish, and/or Portuguese would be an asset.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS).

To view our competency framework, please visit here.

EVALUATION PROCESS:

Qualified candidates are requested to submit:

1. Cover letter
2. Financial quote at a daily rate in US Dollars including all taxes
3. Highest Education Degree (scanned copy)
4. UN P11
5. Examples of previous, relevant work
6. At least 3 References from previous direct Supervisors ( email and phone contact if applicable)

Applications must be submitted through the UNICEF electronic application system by 22 February 2023, 23:55 CET. Please indicate your availability and daily rate to undertake the terms of reference above. Applications submitted without a daily rate will not be considered.

UNICEF considers best value for money as a criteria for evaluating potential candidates. As a general principle, the fees payable to a consultant or individual contractor follow the “best value for money” principle, i.e., achieving the desired outcome at the lowest possible fee. Please note that consultants and individual contractors are responsible for assuming costs for obtaining visas and travel insurance.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.