Communications Assistant SSA4

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WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

ORGANIZATIONAL CONTEXT

The Armenian food sector is characterized by the low productivity of nutritionally diversified commodities, high production costs, fragmented producers, and limited post-harvest market infrastructures and opportunities. This in turn negatively impacts the Armenian population’s access to nutritionally diversified food and is resulting in worrisome levels of food insecurity and malnutrition. At the same time, inefficient post-harvest and supply chain processes entail low quality and safety standards which adversely affect the stability of supplies and which do not allow either the national or international commercialization of Armenian food products. Within its five-year Country Strategic Plan for 2019-2024, WFP Armenia has designed a new portfolio of programme activities aimed at developing food value chains within Armenia. Programme activities include trialling food value chain projects across the country, assessing impact and results, and scaling intervention designs that prove successful. These jobs are found in Regional Bureaux (RBs), Country Offices (COs), Area/Field Offices (AOs/FOs). The job holders typically report to a Programme Policy Officer or the designate. At this level, job holders are responsible for the completion of a range of specialized and/or standardized processes and activities requiring some interpretation of standard guidelines and practices. Job holders are able to recommend a course of action to staff at various levels and may allocate tasks to other support staff. They work under minimum supervision, perform basic analyses and compile reports to support information consistency and smooth implementation of programmes/projects.

KEY ACCOUNTABILITIES (not all-inclusive)

• Creation and sharing of communication material o Creation of pictures, videos, stories and digital infographics on and for WFP Armenia activities with the support of Communications Officer and Head of Partnerships; o Identify engaging content which audience might be interested in and organize interviews with different target groups to develop human touch stories and share with external stakeholders and partners. o Creation of daily posts for Twitter in English and Armenian, and possibly in a third language to target international audiences;

o Regularly update the WFP global website, as well as feeding with news and publications issued by the country office. o Offer support to all teams if needed in designing and editing materials for a range of audiences and contexts, including reports, case studies, etc. o Liaise with designers and printing houses to develop and produce materials.

• Identification of target groups and key social media’s stakeholders o Support the Communications Officer in identifying selected groups of individuals on Twitter and WFP global FB page, as well as influencers and key stakeholders to raise the work of WFP and engage with them on social media platforms and suggest targeted messaging to the various groups.

• Creation of appeals using social media platforms: o Take part in exploring opportunities of using new and upcoming social media platforms for outreach and WFP awareness generation; o Thank you posts and highlights on donors to encourage other followers to make contributions.

• Success Stories o Create and post success stories, and other types of content, to leverage on the interest of existing followers and ensure feed-back to stakeholders.

STANDARD MINIMUM QUALIFICATIONS

Education: Completion of secondary school education. University degree in Journalism, Marketing, Communication, Digital Graphic Design or other relevant field is desired.

Languages: Fluency (level C) in English and Armenian languages; Intermediate knowledge (level B) of Russian or French language is highly desirable.

Experience: Has at least 3 years of experience in producting communication activities, managing communication platforms, creating digital content and reaching out to a wide range of different stakeholders nationally and internationally;

Has experience in producing tailored products, managing and using social media platforms for communication activities;

Has experinece in designining thematic infopgraphics using professional digital design tools and platforms;

Is knowledgeable on how to create and use relevant tools and softwares to edit photos, videos and produce stories.

Knowledge and skills: Strong written and oral communication skills adapted to communication content;

Advanced knowledge of social media and tools to produce infographics, photos and video-editing; Creative problem-solver overcoming challenges with an eye for doing great design; Ability to communicate clearly and effectively with colleagues from different units to content on operational/programatic activities, as well as to build successful long-lasting relationships with donors; Self-motivated and enthusiastic type of personality comfortable working in a dynamic and collaborative team environment; Excellent time management skills, including ability to deliver multiple tasks and respond rapidly to emerging and new events; Excellence in all MS Office Applications and graphic design software.

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

• Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
• Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
• Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
• Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.

People

• Look for ways to strengthen people's skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
• Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
• Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
• Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.

Performance

• Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
• Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
• Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
• Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.

Partnership

• Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
• Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
• Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
• Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.

TERMS AND CONDITIONS

Applications must be submitted online through WFP e-Recruitment System.

Internal WFP staff can access the VA through the internal WFP CAREER page via the link: http://newgo.wfp.org/services/e-recruitment

Make sure that you answer all mandatory questions accurately and to attach your updated CV in English.

Only short-listed candidates will be contacted.

DEADLINE FOR APPLICATIONS

Interested candidates are invited to submit their application not later than Thursday 29th April 2021.

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Female applicants and qualified applicants from developing countries are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.