Business Support Assistant (PRC), Service Contract Level 5, Duty Station: Lilongwe (1)

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WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

JOB LISTING DETAILS

Job Title: Business Support Assistant (Partnerships, Reports, and Communication) Type and Level of Contract: Service Contract - SC 5 Functional Unit: Partnerships, Reports, and Communication (PRC) Duty Stations: Lilongwe (1) Duration of Contract: 12 Months - Renewable Date of Advertising: 29 August 2023 Deadline: 12 September 2023

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need

BACKGROUND & PURPOSE OF THE JOB

In Malawi Country Office (CO), Partnerships are at the core of the Country Strategic Plan (2019-2023). Guided by the present Partnerships Action Plan (PAP), WFP will intensify its resource mobilization efforts with the overarching goal of expanding the donor base, improving accountability and ensuring the Country Strategic Plan is well-resourced. The purpose of this assignment is to identify, build and maintain strategic relationships and ensure positive impact of WFP’s collaboration with external partners.

Under the direct supervision of the Head of Partnerships, Reports and Communication, the Business Support Assistant (Partnerships, Reports, and Communication) will support CO’s engagement with UN agencies, donors, private partners, NGOs and other external partners.

KEY RESPONSIBILITIES & ACCOUNTABILITIES (not all-inclusive)

1. Provide coordination, administrative and specialised services, to support staff in the development, preparation and execution of communications campaigns for target audiences. 2. Monitor and coordinate materials, schedules, facilities and clearances, and provide support for special events, and video/film, photographic and radio projects. 3. Conduct clearly defined research and prepare reports and provide data that enables informed decision-making. 4. Monitor traditional and social media and report relevant information to senior staff to inform the development and/or evaluation of communications activities and strategies. 5. Under clear guidance, prepare content for traditional and social media platforms and networks, and printed materials, to enhance coverage and support of WFP’s activities, ensuring consistency with corporate messages and standards. 6. Distribute communications guidelines for WFP staff to refer to when creating content. 7. Manage and maintain records and databases, such as journalist and media outlet contact lists, to ensure the information is accurate, organised and readily available for others to access. 8. Respond to a variety of queries and requests for support, following standard processes, and obtaining guidance as required, to ensure timely and accurate resolution of all enquiries. 9. Liaise with WFP staff and the media in a timely manner, to support aligned activities and an effective approach to communications within WFP.

KEY RESPONSIBILITIES & ACCOUNTABILITIES (continued)

Reporting:

• Assist in the preparation, writing and editing of all other reports required by internal and external audience;
• Compile field and corporate level information required for operational reports to donors;
• Support WFP staff in the assigned area to ensure that standard OIM & Performance Reporting procedures and templates are followed to drive the quality, consistency, and standardization of information management and performance reporting across WFP.

Donor Engagement:

• Support activities relating to the generation and submission of timely and quality donor proposals;
• Collate and update information materials (fact sheets, briefs, donor dashboard,), briefings, talking points and presentations in support of the Country Strategic Plan and in coordination with relevant colleagues;

Content Production and External Relations:

• Produce and publish content for Malawi Social media channels and other digital platforms and liaise with Regional and Headquarters focal points to increase visibility on Malawi’s operation;
• Travel regularly to the field to support multimedia production and donor’s recognition of WFP’s activities.
• Perform other related duties as required.

DELIVERABLES

• WFP Country Office reporting activities are well coordinated;
• Quality regular situation reports for internal and external audience are timely disseminated;
• Field and corporate level information required for operational reports are shared with donors;
• Key Staff have better abilities to drive the quality, consistency, and standardization of information management and performance reporting across WFP;
• Timely and quality proposals are submitted to donors;
• Information materials (fact sheets, briefs, donor dashboard,), briefings, talking points and presentations are systematically reviewed and update
• Content for Malawi Social media channels and other digital platforms is produced and regularly shared with Regional and Headquarters focal points;

STANDARD MINIMUM QUALIFICATIONS

Education: Completion of secondary school education. A first level university degree in Arts, Humanities, Political Science, Communications or related functional area is desirable.

Experience: At least 4 years of progressively responsible experience in a relevant field of work. OR at least one year of postgraduate professional experience in a relevant field, with a background and interest in international humanitarian development would be an added advantage.

Knowledge & Skills: Excellent networking and writing skills

Language: Fluency in both oral and written communication in English. Knowledge of the local language or UN official language is an added advantage.

WFP LEADERSHIP FRAMEWORK: COMMON STANDARDS OF BEHAVIOUR

Leads by Example with Integrity Drives Results and Delivers on Commitments Fosters Inclusive and Collaborative Teamwork Applies Strategic Thinking Builds and Maintains Sustainable Partnerships Demonstrates the WFP values, principles and standards Is accountable for the delivery of results Promotes teamwork by sharing ideas and openly raising issues Embraces WFP’s vision and how it impacts their role Acts professionally with external partners Values diversity using respectful and inclusive language Seeks guidance and support where needed Gives timely and constructive feedback to others Shows curiosity and implements new ways of doing things when relevant Works together with partners to deliver common goals Stays focused and calm when under pressure Adapts readily to change adjusting work as needed Listens attentively to others and shares views Gathers data and shares knowledge to inform team activities Shows humility and a willingness to learn and share knowledge, seeking and acting on feedback, and taking up opportunities to develop Asks questions to understand the impact of decisions for their objectives

DEADLINE FOR APPLICATIONS

Deadline for submitting applications: 12 September 2023

.DEADLINE FOR APPLICATIONS

WFP is committed to gender equality in its mandate and its staff. Well qualified candidates, particularly females are strongly encouraged to apply.

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.