Associate Operation Data Management Officer

Contract

This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.

The Office of the UNHCR was established on 14 December 1950 by the UN General Assembly. The agency is mandated to lead and co-ordinate international action to protect refugees and resolve refugee problems worldwide. Its primary purpose is to safeguard the rights and well-being of refugees. It strives to ensure that everyone can exercise the right to seek asylum and find safe refuge in another State, with the option to return home voluntarily, integrate locally or to resettle in a third country (www.unhcr.org). UNHCR Operation in Chad addresses protection and assistance needs for more than 1 100 927 refugees and 4924 asylum seekers as well as 215928 IDPs and 100 543 returnees (from CAR and Nigeria), established in 27camps, 25 of the camps hosting refugees since more than ten years, with no prospect of repatriation, at the same time establishing new camps to accommodate continuous influx. The UNHCR Office also leads the protection cluster in response to the general protection of internally displaced population, along with their reintegration in villages of origin. Chad is among the most complex UNHCR operations in terms of security, environment and logistical context. The environment is characterized by unforeseen trends related to these factors. The operation in Chad is currently decentralized and the Branch Office in N’Djamena retains the role of strategy provision, support and coordination of three Sub-Offices and their respective Field Offices In the South of Chad, at the border with the Central African Republic (CAR), the Sub-Gore Office covers 4 provinces with 3 Field Offices (Maro, Moissala, and Haraze). The region has been welcoming refugees from CAR since 2003 due to several political and institutional cri-ses; 124,178 refugees have been accommodated in camps and in villages outside the camps. The operation in the South is mainly about the integration of refugees in Chad, except for a few emergencies due to instability in Northern CAR; the latest emergency happened in Sido in November 2023, a situation which is covered by the Maro Field Office.. The strategy for 2023, focusing on integration, was impacted by a context of increasing instability in terms of security in the South (and in the East), which was exacerbated by spreading poverty (linked to but not only inflation), climate change (insufficient rains in 2023), and a rising competition for scarce resources. Consequently, in 2024, considering the decreasing budget, the strategy will be focused on enhancing development/integration activities through a reinforcement of an active presence of the government and development stakeholders in the South.. UNHCR has 7 partners in the South, including 2 governmental partners (CNARR for camp management and ANATS for civil documentation), covering protection and assistance. One of the main protection projects is linked to the borders and protection monitoring (monitoring of detention centers), which is essential in terms of information provision.

Under the direct supervision of Senior Protection Officer or his/her designated mandated representative(s), and in collaboration with the DIMA team in Gore and in the South, the UN Volunteer will undertake the following tasks:

• Manage the use, maintenance and technical support of databases used in the operation (registration, voluntary repatriation, resettlement, etc.) including planning and overseeing data collection, input and verifications, production of standard and ad hoc reports. • Manage the use, maintenance, and technical support of UNHCR Biometrics and Identity Management System (BIMS) • Analyze and respond to report requests from UNHCR staff, local governments, partners, donors, and Headquarters in agreement with his supervisor. • Facilitate and /or undertake additional data collection activities including planning and coordinating data collection methodologies and analysis with relevant staff of other offices in the country, Regional Hub and/or Headquarters, as applicable. • Be responsible for the registration (“ProGres” database), oversee data input and reporting in close collaboration with other UNHCR colleagues (protection, registration, community services, etc.). • Assist in training of UNHCR staff as well as staff members of implementing partners in relevant aspects of data management. • Liaise with his supervisor on new reporting requirements and procedures as needed. • Conduct data collection audits in order to ensure that no unnecessary data collection is occurring and to ensure that all necessary data is being captured. • Assist in development of new data collection and data analysis tools, including efficient data capturing forms. • Create and maintain databases and spread sheets that meet operational requirements. • Contribute to designing appropriate registration strategies and methodology to meet standards. • Ensure that statistics and other reports are produced and shared on a timely basis. • Oversee data management activities related to voluntary repatriation process • Manage registration material. • Perform other related duties as required.

Furthermore, UN Volunteers are required to: • Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day); • Be acquainted with and build on traditional and/or local forms of volunteerism in the host country; • Provide annual and end of assignment self-reports on UN Volunteer actions, results and opportunities.
• Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.; • Assist with the UNV Buddy Programme for newly-arrived UN Volunteers; • Promote or advise local groups in the use of online volunteering or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible. Results/Expected Outputs: • UNHCR has reliable and up-to-date data on persons of concern. • UNHCR registration, ProGres database and Biometrics and Identity Management System are maintained with high quality so that it will be used for the operational planning and producing relevant reports and statistics. • Standard Operating Procedures (SOPs) related to registration are updated and implemented, with relevant UNHCR standards and policies, including policies related to age, gender, and diversity mainstreaming (AGDM). • Persons of concern have fair and transparent access to the registration procedures. • Fraud in the registration process is identified and appropriately addressed. • Registration and Data focal point in the field are trained adequately. • The development of capacity through coaching, mentoring and formal on-the-job training, when working with (including supervising) national staff or (non-) governmental counter-parts, including Implementing Partners (IPs). • Age, Gender, and Diversity (AGD) perspective is systematically applied, integrated, and documented in all activities throughout the assignment. • Repatriation data and dashboards are updated and shared with stakeholders. • A final statement of achievements towards volunteerism for peace and development during the assignment, such as reporting on the number of volunteers mobilized, activities participated in, and capacities developed.

• Integrity and professionalism: demonstrated expertise in area of specialty and ability to apply good judgment; high degree of autonomy, personal initiative and ability to take ownership; willingness to accept wide responsibilities and ability to work independently under established procedures in a politically sensitive environment, while exercising discretion, impartiality and neutrality; ability to manage information objectively, accurately and confidentially; responsive and client-oriented. • Accountability: mature and responsible; ability to operate in compliance with organizational rules and regulations. • Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment. • Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work un-der pressure, with conflicting deadlines, and to handle multiple concurrent pro-jects/activities. • Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity and gender; • Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; ability to maintain composure and remain helpful towards the staff, but objective, without showing personal interest; capacity to transfer information and knowledge to a wide range of different target groups; • Flexibility, adaptability, and ability and willingness to operate independently in austere, remote and potentially hazardous environments for protracted periods, involving physical hardship and little comfort, and including possible extensive travel within the area of operations; willingness to transfer to other duty stations within area of operations as may be necessary; • Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards the UN core values.

data management. Advanced knowledge of Microsoft Office Suite and specially Microsoft Access and MS. Excel. Minimum knowledge of MS SQL Server 2012, T-SQL and VBA. Knowledge in business intelligence and information management tools is an asset.

This position will be based in UNHCR Field Office Gore in the South of Chad.

Gorè remains isolated due to poor road infrastructure and is located 112 km south of Moundou by road. Travel times increase significantly during the rainy season. The majority of international staff reside in the UNHCR Gorè Guest House, which pro-vides food, lodging, laundry, fitness, TV, and security. There is also a limited number of bungalows provided by private landlords. Medical facilities in Gorè are limited (UNDP local infirmary with a full-time nurse and the local Gorè District Hospital) and are not equipped to handle serious medical cases. There-fore, evacuation is initially to Moundou by road and then by UNHAS flights to N’Djamena. Candidates with conditions requiring regular treatment or medical supervision are advised to consult the Medical Section regarding the suitability of taking up a position in Gorè. Additionally, with its tropical wet and dry climate, malaria is a frequent health challenge for all colleagues, partners, and villagers. Applicants for this position should be psychologically prepared for the aforementioned context. The Rest and Recreation cycle is every 8 weeks. There are no banking facilities in Gorè; funds are withdrawn in Moundou. There is unlimited access to communication through the internet (including WhatsApp and Skype) and PAMA telephone. Food provisions are brought in from Moundou and abroad by col-leagues returning from leave. The overall situation remains calm throughout the South and Southeast, and in camps, though armed escort for missions in remote locations is used as a precautionary measure. The civilian character of the camps has been preserved and secured by the DPHR team (a governmental organization responsible for the security of humanitarian staff). The provinces of Logone Oriental, Mandoul, Moyen Chari, and Salamat that fall within the UNHCR-Gorè-Sub-Office’s area of responsibility are Level II according to the United Nations’ security classification system. The risk of insecurity spillover from northern CAR to southern Chad is minimal due to the security cordon established by the Chadian authorities. However, illicit cross-border trafficking remains a widespread phenomenon. In summary, there are no major security constraints in the area of operation, where the level of general criminality is low