Associate Operation Data Management Officer

Contract

This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.

The Office of the UNHCR was established on 14 December 1950 by the UN General As-sembly. The agency is mandated to lead and co-ordinate international action to protect refu-gees and resolve refugee problems worldwide. Its primary purpose is to safeguard the rights and well-being of refugees. It strives to ensure that everyone can exercise the right to seek asylum and find safe refuge in another State, with the option to return home voluntarily, inte-grate locally or to resettle in a third country (www.unhcr.org).

As of 21 November 2021, there were approximately 116.678 refugees from the Central Afri-can Republic reside in five refugee camps (Amboko, Belom, Dosseye, Gondje, Belom, Gon, Silambi and Moyo) whereas 13,123 are living in host villages in the south and urban centers such as Moundou, Sarh and N’Djamena. In southern Chad, refugees from CAR, are recog-nised on a prima facie basis by the Chadian government. The vast majority of the CAR refu-gees originate from the Northern region of CAR, in particular from Ouham-Pende, Ouham, Nana-Gribizi, Bamingui-Bangoran and Vakaga and, to a lesser extent, from Nana-Mambere and Ombella-M’Poko which resulted in multiple episodic influxes from CAR which occurred between 2003 and 2021. Chad remains one of the main destinations for CAR refugees flee-ing on going violence and human rights violations and where more than 25,342 new refugees have been registered since December 2020 the majority of CAR refugees were recognized by the Commission National d’Accueille de Reinsertion des Repatriés et des Réfugiés (CNARR) on a prima facie basis following basic very screening and registration after their arrival. The CAR refugees are of various ethnic origins, including Kaba, Fulbe, Mbaye Houssa, Rounga, and Sara. There are no indicators that the situation in the country of origin will improve sufficiently to make voluntary repatriation of vulnerable refugees likely in the foreseeable future. Local integration possibilities are limited for all refugees in Chad due to the poor economic and security situation that the country is currently experiencing. Although, theoretically, refugees have the possibility of naturalizing after fifteen (15) years of permanent residency, in practice, the procedure is complicated and drawn-out. Because of weak pro-spects for local integration, resettlement remains the most viable durable solution for those Central African refugees in Chad with identified specific protection needs. There are several categories of refugees for whom resettlement is envisaged as a durable solution, notably women-at-risk, medical cases, survivors of violence or torture, security and other protection cases. A socio-economic survey in 2010/2011 in some of the refugee camps in the south of Chad found that the CAR refugee households least able to achieve self-reliance are frequent-ly headed by elderly refugees, refugees without formal education, single female refugees and female headed households, and high dependencies in the household (for example, family members with medical conditions, disabilities, etc).

The UN Volunteer will function under the Snr Protection staff in the Section in the of-fice. The incumbent supports the management of UN-HCR’s registration and identity management-related activities in the Office. S/he may receive functional guidance from the Operation data management officer from Ndjamena. He will undertake the following tasks:

• Assist in the implementation of registration, enrolment and digital identity strategies, for populations of concern in compliance with global and regional protection and inclusion objectives and priorities, ensuring that relevant standards are met, and appropriate methodologies and technologies are implemented. • Provide technical support to staff on planned registration and digital identity manage-ment activities. • Manage the use, maintenance and technical support of databases used in the opera-tion (registration, voluntary repatriation, resettlement, etc.) including planning and overseeing data collection, input and verifications; production of standard and ad hoc reports. • Manage the use, maintenance and technical support of UNHCR Biometrics and Iden-tity Management System (BIMS) • Analyse and respond to report requests from UNHCR staff, local governments, part-ners, donors and Headquarters in agreement with his supervisor. • Facilitate and /or undertake additional data collection activities including planning and coordinating data collection methodologies and analysis with relevant staff of other of-fices in the country, Regional Hub and/or Headquarters, as applicable. • Be responsible for the registration (“ProGres” database), oversee data input and re-porting in close collaboration with other UNHCR colleagues (protection, registration, community services, etc.). • Assist in training of UNHCR staff as well as staff members of implementing partners in relevant aspects of data management. • Liaise with his supervisor on new reporting requirements and procedures as needed; • Conduct data collection audits in order to ensure that no unnecessary data collection is occurring and to ensure that all necessary data is being captured; • Assist in development of new data collection and data analysis tools, including effi-cient data capturing forms; • Create and maintain databases and spread sheets that meet operational requirements. • Contribute to designing appropriate registration strategies and methodology to meet standards. • Ensure that statistics and other reports are produced and shared on a timely basis. • Oversee data management activities related to voluntary repatriation process • Manage registration material. • Perform other related duties as required. Furthermore, UN Volunteers are required to: • Strengthen their knowledge and understanding of the concept of volunteerism by read-ing relevant UNV and external publications and take active part in UNV activities (for in-stance in events that mark International Volunteer Day); • Be acquainted with and build on traditional and/or local forms of volunteerism in the host country; • Reflect on the type and quality of voluntary action that they are undertaking, including participation in ongoing reflection activities; • Contribute articles/write-ups on field experiences and submit them for UNV publica-tions/websites, newsletters, press releases, etc.; • Assist with the UNV Buddy Programme for newly-arrived UN Volunteers; • Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.

• Integrity and professionalism: demonstrated expertise in area of specialty and ability to apply good judgment; high degree of autonomy, personal initiative and ability to take ownership; willingness to accept wide responsibilities and ability to work inde-pendently under established procedures in a politically sensitive environment, while exercising discretion, impartiality and neutrality; ability to manage information objec-tively, accurately and confidentially; responsive and client-oriented. • Accountability: mature and responsible; ability to operate in compliance with organi-zational rules and regulations. • Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment. • Planning and organizing: effective organizational and problem-solving skills and abil-ity to manage a large volume of work in an efficient and timely manner; ability to es-tablish priorities and to plan, coordinate and monitor (own) work; ability to work un-der pressure, with conflicting deadlines, and to handle multiple concurrent pro-jects/activities. • Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; ability to establish and maintain effective partnerships and harmonious work-ing relations in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity and gender; • Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presenta-tions, articulate options and positions concisely; ability to make and defend recommenda-tions; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; ability to maintain composure and remain helpful towards the staff, but ob-jective, without showing personal interest; capacity to transfer information and knowledge to a wide range of different target groups; • Flexibility, adaptability, and ability and willingness to operate independently in austere, remote and potentially hazardous environments for protracted periods, involving physical hardship and little comfort, and including possible extensive travel within the area of oper-ations; willingness to transfer to other duty stations within area of operations as may be necessary; • Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards the UN core values.

3-4 years of previous job experience relevant to the function or in data management, analysis and information technology.

In terms of working and living conditions, Gore is a small town that has only very basic in-frastruc-ture with very limited leisure and recreational facilities. The security situation in Gore remains sta-ble compared to the rest of the Country as far as the general threats are considered. However, attention should be paid to small crimes but without a significant impact on UN staff. Malaria is prevalent and all staff need to be vigilant by taking the rele-vant measures. Gore is an E non-family duty station with very limited health facilities available locally, although there is a UNDP Dispensary staffed with one Medical Doctor and two fulltime Nurses and a basic town hospital. Any serious medical condition requires going to the Moundou City Regional Hospital which is 2 hours by road or referring directly to Ndjamena or abroad as required. The office has established a guest house for the in-ternational colleagues and private accommodation is possible. Essential foodstuffs and basic domestic items can be found in Gore and there is a possibility for staff members to get whatever other items are needed from the city of Moundou. There is currently one regular weekly UNHAS flight between Moundou and Ndjamena on Monday with occa-sional ad hoc flights on Thursdays. The R&R cycle is every 8 weeks subject to operation-al needs. The climate is very hot from February to June, where starts the heavy raining season that makes roads unpracticable to join the nearest town Moundou and other field officers within the Sub Delegation as well. There is no public elec-tricity, but UNHCR provides office generator electricity to staff in private accommodation in town against a monthly fee of 80$. Though, there is a public water, meanwhile, the office provides free water to all staff for domestique use only. Every staff member receives almost 30 litres of drinking water per month and extra water is available for sale to staff. Banking facilities are available at Moundou where it is advisable to open an account in XAF at Ecobank, where the UNHCR opera-tions in Chad have opened their accounts. There is "Express Union" money transfer Entity which is a partner of Ecobank in facilitating of withdrawing and depositing of Money. Also, there is ATM at Moundou for withdrawing of money with Visa Cards when never one chooses to not open a local bank account. Two main Tele-com Operators: "Moov Africa" and "Airtel", are available and assure stable communica-tion networks in the area. Internet connexion is available at the Guest House and the Of-fice provides free internet when one stays in private house.

The UNHCR operation in Sub Office of Gore, Chad, provides an interesting and enriching envi-ronment, but also requires a mature level of cultural awareness, as well as more stamina and com-mitment than elsewhere to make life comfortable and affordable. Therefore, flexibility and the ability and willingness to live and work in harsh and potentially hazardous conditions, involving physical hardship and little comfort, are essential.

International staff are hosted in the UNHCR guest house and private accommodations not far from the office. The accommodation provided will be MORSS compliant meeting UNDSS security standards and may include UNHCR guest house accommodation, other UN agency guest house accommodation or private accommodation. While essential food stuff and domestic items can be found locally, there is a possibility for staff members to purchase other items from Moundou using the airport shuttle and welfare trips arranged by the Office. There are no major security constraints in the area of operation where the level of general criminality is low.. Rest and Recuperation cycle is 8 weeks