Associate Operation Data Management Officer

Contract

This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.

The Office of the UNHCR was established on 14 December 1950 by the UN General Assembly. The agency is mandated to lead and co-ordinate international action to pro-tect refugees and resolve refugee problems worldwide. Its primary purpose is to safe-guard the rights and well-being of refugees. It strives to ensure that everyone can exer-cise the right to seek asylum and find safe refuge in another State, with the option to return home voluntarily, integrate locally or to resettle in a third country (www.unhcr.org).

UNHCR Operation in Chad addresses protection and assistance needs for more than 400,000 refugees, established in 19 camps, 12 of the camps hosting refugees since more than ten years, at the same time establishing new camps to accommodate con-tinuous influx. The UNHCR Office also leads the protection cluster in response to the general protection of internally displaced population, along with their reintegration in vil-lages of origin. Chad is among the most complex UNHCR operations in terms of se-curity, environment and logistical context. The environment is characterized by unfore-seen trends related to these factors. The operation in Chad is currently decentralized and the Branch Office in N’Djamena retains the role of strategy provision, support and coordination of three Sub-Offices and their respective Field Offices. Given the consid-erable and diverse work load, it is important that the applicant be motivated, hard-working and organized. Fluency in both English and French is recommended (written and spoken). In Chad, all communications within with external partners are conducted in French

The UN Volunteer will function under the Snr Protection staff in the Section in the of-fice. The incumbent supports the management of UN-HCR’s registration and identity management-related activities in the Office. S/he may receive functional guidance from the Operation data management officer from Ndjamena. He will undertake the following tasks:

• Assist in the implementation of registration, enrolment and digital identity strategies, for populations of concern in compliance with global and regional protection and inclusion objectives and priorities, ensuring that relevant standards are met, and appropriate methodologies and technologies are implemented. • Provide technical support to staff on planned registration and digital identity manage-ment activities. • Manage the use, maintenance and technical support of databases used in the opera-tion (registration, voluntary repatriation, resettlement, etc.) including planning and overseeing data collection, input and verifications; production of standard and ad hoc reports. • Manage the use, maintenance and technical support of UNHCR Biometrics and Iden-tity Management System (BIMS) • Analyse and respond to report requests from UNHCR staff, local governments, part-ners, donors and Headquarters in agreement with his supervisor. • Facilitate and /or undertake additional data collection activities including planning and coordinating data collection methodologies and analysis with relevant staff of other of-fices in the country, Regional Hub and/or Headquarters, as applicable. • Be responsible for the registration (“ProGres” database), oversee data input and re-porting in close collaboration with other UNHCR colleagues (protection, registration, community services, etc.). • Assist in training of UNHCR staff as well as staff members of implementing partners in relevant aspects of data management. • Liaise with his supervisor on new reporting requirements and procedures as needed; • Conduct data collection audits in order to ensure that no unnecessary data collection is occurring and to ensure that all necessary data is being captured; • Assist in development of new data collection and data analysis tools, including effi-cient data capturing forms; • Create and maintain databases and spread sheets that meet operational requirements. • Contribute to designing appropriate registration strategies and methodology to meet standards. • Ensure that statistics and other reports are produced and shared on a timely basis. • Oversee data management activities related to voluntary repatriation process • Manage registration material. • Perform other related duties as required.

Furthermore, UN Volunteers are required to: • Strengthen their knowledge and understanding of the concept of volunteerism by read-ing relevant UNV and external publications and take active part in UNV activities (for in-stance in events that mark International Volunteer Day); • Be acquainted with and build on traditional and/or local forms of volunteerism in the host country; • Reflect on the type and quality of voluntary action that they are undertaking, including participation in ongoing reflection activities; • Contribute articles/write-ups on field experiences and submit them for UNV publica-tions/websites, newsletters, press releases, etc.; • Assist with the UNV Buddy Programme for newly-arrived UN Volunteers; • Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.

• Integrity and professionalism: demonstrated expertise in area of specialty and ability to apply good judgment; high degree of autonomy, personal initiative and ability to take ownership; willingness to accept wide responsibilities and ability to work inde-pendently under established procedures in a politically sensitive environment, while exercising discretion, impartiality and neutrality; ability to manage information objec-tively, accurately and confidentially; responsive and client-oriented. • Accountability: mature and responsible; ability to operate in compliance with organi-zational rules and regulations. • Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment. • Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pres-sure, with conflicting deadlines, and to handle multiple concurrent projects/activities. • Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity and gender; • Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articu-late options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volun-teers, counterparts and local interlocutors coming from very diverse backgrounds; ability to maintain composure and remain helpful towards the staff, but objective, without showing personal interest; capacity to transfer information and knowledge to a wide range of different target groups; • Flexibility, adaptability, and ability and willingness to operate independently in austere, re-mote and potentially hazardous environments for protracted periods, involving physical hard-ship and little comfort, and including possible extensive travel within the area of operations; willingness to transfer to other duty stations within area of operations as may be necessary; • Genuine commitment towards the principles of voluntary engagement, which includes soli-darity, compassion, reciprocity and self-reliance; and commitment towards the UN core val-ues.

Advanced knowledge of Microsoft Office Suite and specially Microsoft Access and MS. Ex-cel. Minimum knowledge of MS SQL Server 2017, T-SQL, Ms CRM, Power apps, Fetchxml and VBA. Knowledge in business intelligence and information management tools is an asset.

Chad is a landlocked country in the centre of Africa. It is in many respects similar to, although less mediatized than, its eastern neighbour Sudan, for instance in terms of the north-south divide (both geographically and societal/religion-wise); several latent or open internal conflicts and rebellions, among others related to ethnical tensions and/or land issues; ubiquity of small arms; large parts of the country have an ingrained culture of violence, are subject to frequent banditry (“coupeurs de route”) and are highly militarized; a large population of former IDPs and refugees; and strained relationships with its neighbours, not in the least with Sudan itself. Large swaths of the country are in “pre-/post-conflict” mode, and security is a serious concern everywhere, especially in the border area with Darfur/Sudan (the area east of Abéché). Because of the direct exposure to the various hazardous along with difficult living conditions, as mentioned in below paragraphs, Chad has been strictly declared as a non-family duty station. The living cost in N’Djamena is comparatively high as compared to Eastern Chad. UNV volunteers are usually encouraged to share the accommodation for the cost sharing and security purposes; a modest and furnished accommodation (on sharing basis) will between USD 500-USD 700/ month. N’djamena consists of few restaurants and some franchise chain of hotels, i.e. Kempinsiki and Novotel, which are expensive. In Eastern Chad, due to security reasons it is recommended to stay within UN guesthouses. Food is usually available in N’djamena in the local market as well as few superstores “Alimentation Generale”. In Easter Chad too, vegetables and meet are available in local market, usually it’s an open fair once a week where most of the commodities can be purchased. As Chad is a francophone country, therefore, people speak French and also Arabic. English is not a very common language. Daily transactions are made in either Euro or in local currency, named FCFA. Since climate in Chad is comparatively hot, therefore, you may not need to bring any warm clothing. Yet, it is advisable to at least bring one jacket for any unforeseeable weather changes. Flexibility and the ability and willingness to live and work in hazardous and harsh conditions involving physical hardship and little comfort are absolutely essential. Rest and Recuperation cycle is 8 weeks