Assistant & IM Officer
Provide administrative support and manage information effectively.
Overview
Provide administrative support and manage information effectively.
You have:
- University degree, professional certification (in Switzerland CFC or matu pro) or equivalent work experience.
- Good command of written and spoken English. Ability to interact in French (min. B2 level).
- Three or more years' of experience in a similar position in an international organization or company.
- Advanced computer skills, including Microsoft Office suite, SharePoint and IBM Lotus Notes.
- Excellent organizational skills with great attention to details.
- Ability to work under stress and handle pressure.
- Good knowledge of ICRC, the movement, information systems, security policies and administrative procedures is an asset.
Contract
This is a ICRC - Open-ended contract. More about ICRC - Open-ended contracts.
Reports to (role)
Executive Assistant & IM Officer of the Department.
Purpose of the position
The Assistant & IM Officer provides administrative support and is responsible for information management. The assistant acts as a reference person for written protocols, correspondence, and standard tools.
Main duties and responsibilities
- Manages and coordinates the flow of information, ensuring that the staff understand it and apply the appropriate institutional policies and procedures. Sets and revises information-management and communication procedures.
- In coordination with the métier, implements, manages and monitors all projects and programs related to Information Management, briefs and trains users.
- Manages and monitors collaborative spaces and databases, including access, and updates information in reference tools; acts as a reference person for the ICRC intranet.
- Drafts, reviews, compiles, edits and finalizes correspondence, presentations, decision-making documents, minutes of meeting and other documents; ensures that information is shared amongst users.
- Independently manages appointments and organizes internal and external meetings and events; represents the ICRC to high-level contacts and counterparts in academic institutions.
- Assists the management by organizing specific units’ meetings/agendas and events; if required, supports the logistical organization of meetings/events. Performs administrative tasks.
- Ensures that the staff is briefed and/or trained on information management, written protocols and correspondence, rules on signatures, records management, archiving, and information-management tools; and ensures that they comply with related rules and procedures.
People management responsibilities
No
Relationships
- Internally interacts with staff at headquarters and in the field.
- Externally interacts with providers, consultants
Education required
- University degree, professional certification (in Switzerland CFC or matu pro) or equivalent work experience
- Good command of written and spoken English. Ability to interact in French (min. B2 level)
- Advanced computer skills, including Microsoft Office suite, SharePoint and IBM Lotus Notes.
Experience required
Three or more years' of experience in a similar position in an international organization or company.
Desired profiles and skills
- Excellent organizational skills with great attention to details.
- Demonstrates ability to prioritize and multi-task.
- Ability to work under stress and handle pressure.
- Flexible and easy to adapt.
- Good communication skills.
- Demonstrates team spirit. Ability to work as a team as well as independently without constant supervision.
- Good knowledge of ICRC, the movement, information systems, security policies and administrative procedures is an asset.
Additional Information
- Location: [[Geneva]]
- Type of contract: Open ended contract
- Job Grade: [[B2]]
- Activity rate: 80%
- Estimated start date: ASAP
Application deadline: Wednesday, 1st March 2023
o The ICRC values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates.
Potential interview questions
| Can you give an example of a time when you had to manage conflicting priorities? | This question assesses your time management skills and ability to prioritize tasks effectively. | Discuss a specific situation where you successfully managed multiple deadlines or tasks. |
| Describe a situation where you had to work under pressure. | The interviewer wants to understand how well you handle stress in a work environment. | Pro members can see the explanation. |
| How do you ensure effective communication within a team? | Pro members can see the explanation. | Pro members can see the explanation. |