Administrative Services Officer (Meeting Operations)

WHO - World Health Organization

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Application deadline in 4 days: Monday 29 Jul 2024 at 21:59 UTC

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This is a NO-A contract. This kind of contract is known as National Professional Officers. It is normally only for nationals. It's a staff contract. It usually requires 1 years of experience, depending on education.


The salary for this job should be more than 2,009 USD.

Salary for a NO-A contract in Tunis

The salary of a NO-A depends on the duty station. The minimum salary there is 6,241 TND (~2,009 USD) Please note that depending on the location, a higher post adjustment might still result in a lower purchasing power.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

More about NO-A contracts.


The objective of the department of Operational Support and Services (OSS) is to ensure high quality, consistentand responsive managerial and administrative services to all programmes and staff in headquarters, and where relevant, to all regions of WHO, and to promote an efficient and collaborative customer-oriented working environment to achieve results. Under OSS, the Global Conference and Travel Support Center (GCT) consists of the following sub-units:(i) Global travel management, (ii) Global meeting & events management, (iii)Administrative support service, and (iv) GCT center management. Under global meetings and events management, the Meeting Operations team provides administrative and logistics support to WHO meetings.


  1. As Deputy Head of the Meetings Operations Team, together with the Head of the Head of the Meetings Operations Team, provide effective and efficient administrative and logistics support to WHO meetings and events through close oversight and management of the Meeting Operations team and close liaison with units requesting support and other relevant stakeholders.
  2. Ensure administrative and technical advice and guidance to HQ Departments, Regional and other Offices in particular in the area of meeting administration and logistics.
  3. Coordinate implementation of planned activities.
  4. Adjust and address the priorities as and when necessary, in collaboration with other GCT units.
  5. Support the management of the budget for the team and ensure all client related costs are backcharged to the relevant cost centers.
  6. Establish work methods and procedures for the team and ensure consistency of approach in delivery of services.
  7. Perform other related duties as required.



Essential: A first level degree from a university of recognized standing in business administration or other related field. Desirable: An advance university degree from a university of recognized standing in business administration or other related field.


Essential: At least 1 years of relevant experience in managing meetings and events and knowledge of working in the area of corporate travel. Desirable:

  • Experience managing a team and managing human and financial resources.
  • Experience working with SAP Concur (travel management) and Cvent (meeting sand events) systems is an asset.


  • Thorough knowledge of different facets of meetings administration and management, including in an international organization setting.
  • Excellent organizational and analytical skills with the ability to coordinate activities and multitask.
  • Supervisory and managerial ability.
  • Excellent inter-personal and communication skills with ability to negotiate with and convince officials with tact and diplomacy.

WHO Competencies

Teamwork Respecting and promoting individual and cultural differences Communication Ensuring the effective use of resources Producing results Creating an empowering and motivating environment

Use of Language Skills


  • Expert knowledge of English.
  • Intermediate knowledge of French.

Desirable: Intermediate knowledge of Arabic.


Remuneration comprises an annual base salary starting at TND 74,896 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.


  • This vacancy notice may be used to fill other similar positions at the same grade level.

  • This is a National Professional Officer position. Therefore, only applications from national of the country where the duty station is located will be accepted. Applicants who are not national of this country will not be considered.

  • Only candidates under serious consideration will be contacted.

  • A written test and/or an asynchronous video assessment may be used as a form of screening.

  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.

  • According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and E-Manual.

  • The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

  • The WHO is committed to achieving gender parity and geographical diversity in its workforce. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States ( are strongly encouraged to apply.

  • Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to

  • An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of short-listed candidates.

  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

  • For information on WHO's operations please visit:

  • WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

  • The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

  • Please note that WHO's contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at [email protected].

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Added 16 days ago - Updated 9 hours ago - Source: