Access to services – Assess refugee access to Helplines in Slovakia

Assess refugee access to essential helplines in Slovakia

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Application deadline 3 years ago: Tuesday 30 May 2023 at 00:00 UTC

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Overview

Assess refugee access to essential helplines in Slovakia

You have:

  • Mapping of Helplines in Slovakia that are essential for refugees to access as required (health care, child protection, violence intervention etc)
  • Testing helplines in respect of their accessibility in English, Ukrainian and Russian
  • Assess accessibility for people with disabilities and diversity, including technological illiteracy
  • Assess effectiveness against criteria
  • Community-based protection, social work, community work, social studies, research, communication
  • Familiarity with refugee or humanitarian work
  • Professional integrity and commitment to core humanitarian principles

Contract

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Since the escalation of the war in Ukraine, Slovakia has seen a rapid influx of persons fleeing hostilities and seeking protection. More than one million Ukrainian and third-country nationals (TCNs) in need of international protection have crossed the borders into Slovakia, 78 per cent of whom are women and children. Temporary protection (TP) status has been accessible to refugees arriving from Ukraine and their families since 1 March 2022 and as of end December 2022 a total of 104,764 individuals have applied for temporary protection in Slovakia, with the Government estimating that an additional 10,000 Ukrainians are benefiting from tolerated stay, within the legal framework, and hence are not registered for protection in Slovakia. UNHCR’s operations in Slovakia are part of the Multi-Country Office in Budapest, with a National Office in Bratislava and a Field Office in Kosice that were established in April 2022 to respond to the emerging needs.

  • Mapping of Helplines in Slovakia that are essential for refugees to access as required (health care, child protection, violence intervention etc)
  • Testing helplines in respect of their accessibility in English, Ukrainian and Russian
  • Assess accessibility for people with disabilities and diversity, including technological illiteracy
  • Assess effectiveness against criteria

  • Community-based protection, social work, community work, social studies, research, communication

  • Familiarity with refugee or humanitarian work
  • Professional integrity and commitment to core humanitarian principles

Potential interview questions

How would you evaluate the effectiveness of helplines for refugees? This question assesses your critical thinking and analytical skills in evaluating support services. Discuss specific criteria you would use and examples of assessments you've done before.
Can you describe your experience working with diverse populations, including those with disabilities? Interviewers want to understand your experience and sensitivity in handling diverse needs. Pro members can see the explanation.
What challenges do you foresee in assessing helpline accessibility in multiple languages? Pro members can see the explanation. Pro members can see the explanation.
Added 3 years ago - Updated 1 year ago - Source: unv.org