Workday HCM Consultant
Provide day-to-day functional support for Workday, assisting with go-live transition and post-launch optimization.
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Overview
Provide day-to-day functional support for Workday, assisting with go-live transition and post-launch optimization.
You have:
- Educational background in HR, Business Administration, Information Systems, or related field.
- Workday HCM certification or module training (e.g., Core HCM, Absence, Benefits, Compensation) is strongly preferred.
- Hands-on involvement in both implementation/training preparation and post-go-live support for at least two different large high matrixed organizations.
- Strong understanding of HCM business processes (hire-to-retire lifecycle, compensation, benefits, absence).
- Familiarity with data validation, security roles, and compliance processes.
- Fluent in English (both written and spoken).
This is a remote 2 months full-time consultancy to be based in London, Hague or Bengaluru
Job Highlight: Reporting to the Workday HCM Functional Lead, you will provide day-to-day functional support for Workday, with a focus on user assistance. This is a consulting role designed to provide light-touch support in the month before go-live and then drive post-go-live stabilization, adoption, and optimization. You will work with teams across different geographies and time zones, supporting local HR teams.
Pre-Go-Live (20%): Assist with training preparation and documentation for HR users and hiring managers. Provide readiness input to ensure smooth transition into go-live. Review and validate existing user manuals by testing them against workflows, ensuring accuracy. Provide readiness input to confirm HR preparedness.
Post-Go-Live Stabilization & Optimization (60%): Act as the functional expert for Workday Core HCM, Compensation, Absence and Benefits, supporting adoption and optimization post-launch. Troubleshoot issues and ensure minimal disruption to operations. Translate Workday system language into clear business terminology for stakeholders. Advise on quick wins and design improvements for better user experience.
Enablement & Collaboration (20%): Maintain support documentation, knowledge articles, training materials and training materials. Deliver training, guidance, and knowledge transfer to HR staff. Build team capability to independently manage processes in Workday. Collaborate across global time zones to support consistency in adoption and usage.
What will you need: Educational background in HR, Business Administration, Information Systems, or related field. Workday HCM certification or module training (e.g., Core HCM, Absence, Benefits, Compensation) is strongly preferred.
Experience Hands-on involvement in both implementation/training preparation and post-go-live support for at least two different large high matrixed organizations. Strong understanding of HCM business processes (hire-to-retire lifecycle, compensation, benefits, absence). Familiarity with data validation, security roles, and compliance processes. Strong analytical and problem-solving skills; ability to operate independently in moderately complex situations. Excellent interpersonal and communication skills, with the ability to explain technical concepts to non-technical users.
Deliverables: Assist with training preparation and documentation for HR users and hiring managers. Review and validate existing user manuals by testing them against workflows, ensuring they are accurate, practical, and fully prepare users for go-live. Provide readiness input to confirm HR preparedness for go-live. Host dedicated office hours to provide hands-on support and address user inquiries A short post-project summary report highlighting achievements, outstanding issues, and next steps.
Languages Fluent in English (both written and spoken)
Duration and level of effort: The consultancy will run from September until November 2025
How to apply Your application should include: A brief (Max. 2 pages) document outlining your approach. This should explain why you are qualified for this assignment. An indicative budget proposal. The budget should provide a breakdown of the consultant fee CV(s) Applicants must apply through the WRI Careers portal to be considered
We invite qualified persons to submit their Expressions of Interest by 5 September 2025
About Us:
World Resources Institute works to improve people’s lives, protect and restore nature and stabilize the climate. As an independent research organization, we leverage our data, expertise and global reach to influence policy and catalyse change across systems like food, land and water; energy; and cities. Our 2,000+ staff work on the ground in more than a dozen focus countries and with partners in over 50 nations.
Our mission and values
WRI’s mission is to move human society to live in ways that protect Earth’s environment and its capacity to provide for the needs and aspirations of current and future generations.
Our values are shared ideals that bind us together: Independence, Integrity, Impact, Partnership and Care
Potential interview questions
| Can you describe your experience with Workday HCM and its key functionalities? | This question assesses your familiarity and depth of knowledge of the Workday system. | Discuss your specific experiences with the Workday modules relevant to the role. |
| Give an example of a challenge you faced during implementation and how you addressed it. | This question evaluates your problem-solving and critical thinking abilities. | Pro members can see the explanation. |
| How do you ensure user adoption of a new system like Workday post-go-live? | Pro members can see the explanation. | Pro members can see the explanation. |
| What approaches do you take to validate existing user manuals and training materials? | Pro members can see the explanation. | Pro members can see the explanation. |
| How would you explain complex technical concepts to non-technical users? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe your experience in training and guiding HR staff in using new systems. | Pro members can see the explanation. | Pro members can see the explanation. |
| What methods do you use to gather feedback from users post-go-live? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you provide an example of how you have improved a user’s experience with Workday? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 9 months ago
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Updated 8 months ago
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Source:
wri.org
