WFP Tunisia : Communications Officer NOA based in Tunis

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WHY WORK AT WFP?

SAVING & CHANGING LIVES ❤ Make a difference, the world will notice. We are driven by our mission to fight world hunger and feed people’s dreams of a brighter future.

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UNLIMITED POSSIBILITIES 💡 Unlock possibilities you never thought you'd find. WFP goes anywhere it is needed and does whatever it takes to get the job done.

LIFE-CHANGING EXPERIENCE ⭐ Reach beyond yourself and discover your true potential. WFP offers the kind of life-changing experiences you’re unlikely to find in many other organizations.

Join us to make a difference

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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP TUNISIA

WFP has successfully positioned itself on a technical advisory role through government capacity strengthening activities in Tunisia and , aiming to enhance nationally-owned school feeding and social protection programmes.

STANDARD MINIMUM QUALIFICATIONS

Education:

Advanced University degree in Journalism, International Relations, Public Relations, Communications or other relevant field.

Experience:

Has gained a min 5 years' experience in utilizing specialist communications techniques to enhance functional outputs, social media animation, reporting;

Has provided direction and instruction to more junior staff members within area of expertise

Knowledge & Skills:

Strong written and oral communication skills, including substantive analysis and report writing skills.

Media and Influencer Relationship Management: Demonstrates ability to build and sustain effective collaborative relationships with key media contacts and influencers in area of expertise to raise the profile of WFP, build relationships and further organisational aims.

Specialised Knowledge in Communications: Uses sound theoretical knowledge of communications concepts to generate or facilitate the generation of effective communication materials across various media. Applies this to define work plans aligned to identified areas of WFP’s communications strategy.

Communication Strategy and Planning: Applies advanced understanding of WFP communications strategy and best practice to effectively develop strategies to engage with media and other significant external stakeholders within area of responsibility. Oversees implementation, providing recommendations for improvement.

Languages:

Fluency (level C) in English, French and Arabic is a must.

JOB PURPOSE

The purpose of this assignment is to: 1- Implement the WFP Tunisia Country Office operations communications plan by supporting and delivering a range of communications activities, providing research and analysis, and prioritising effectively. 2- To support Operational Information Management and Performance Reporting (OIM & PR) activities and contribute to the establishment and presentation of standard and consistent operating picture of WFP operations and associated results.

KEY ACCOUNTABILITIES (not all-inclusive)

I. Communications

1. Implement country specific communication work plans designed to maintain and enhance the visibility and reputation of WFP, as well as support fundraising activities, ensuring alignment with overall communications and WFP strategies. 2. Contribute to communications through good research, analysis of assigned area of work and timely preparation and distribution of information products to target audience(s). 3. Maintain a contact list of journalists and media outlets and support the flow of news/information about WFP’s work to the media, to support regular and appropriate communications. 4. Support the social media plan by developing social media content, and utilizing platforms, networks, and partners to enhance coverage and support of WFP’s activities. 5. Generate donor specific visibility content including, text, photos, videos, and audio for use across a range of integrated online platforms, in order to support country fund-raising activities, ensuring consistency with corporate messages. 6. Monitor and analyses traditional and social media to inform the development and/or evaluation of communication activities and strategies. 7. Collate outreach data contribute to the preparation of accurate and timely reports. 8. Support communications activities that enable informed decision making and ensure consistency of information presented to the media and other stakeholders. 9. Support capacity building of WFP staff on all aspects of communication, provide advice and guidance within area and level of expertise, to ensure that all activities meet desired standards of consistency, quality and impact. For example, the design and review of training materials. 10. Liaise and interact with WFP staff and external counterparts to support aligned activities and a coherent approach to communications within WFP. 11. Follow standard emergency preparedness practices to support WFP to quickly respond and deploy needed resources to affected areas at the onset of a crisis. 12. Others as required.

II. Operational Information Management and Performance Reporting

1. Ensure that standard OIM & PR procedures and templates are followed to drive the quality, consistency and standardization of information management and performance reporting across WFP. 2. Collate relevant information and data from media and local internal and external sources to facilitate and maximize the exchange of information and data flow to provide operational awareness and understanding of events that may have operational impact. 3. Collate and assist in the dissemination of political and development/humanitarian analysis pertaining to WFP current or future responses and donor policies, trends and preferences to ensure country specific input to WFP’s operational reporting. 4. Support the preparation of monthly Country Briefs (CBs) and Annual Country Reports (ACRs) for the Annual Reporting Exercise in collaboration with the country office programme and resource management functions. 5. Others as required.

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

• Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
• Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
• Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
• Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.

People

• Look for ways to strengthen people's skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
• Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
• Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
• Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.

Performance

• Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
• Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
• Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
• Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.

Partnership

• Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
• Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
• Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
• Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.

FUNCTIONAL CAPABILITIES

Capability Name Description of the behaviour expected for the proficiency level Media and Influencer Relationship Management Demonstrates ability to build and sustain effective collaborative relationships with key media contacts and influencers in area of expertise to raise the profile of WFP, build relationships and further organisational aims. Media and Communication Expertise Facilitates open verbal or written communication with media and influencers as required (i.e. through preparation of tailored written or visual materials presentations, and official documentation) to convey tailored messages. Engages in mutually informative discussion with media and influencers. Specialised Knowledge in Communications Uses sound theoretical knowledge of communications concepts to generate or facilitate the generation of effective communication materials across various media. Applies this to define work plans aligned to identified areas of WFP’s communications strategy. Sociopolitical Contextual Understanding Demonstrates deep understanding of the multilateral/interagency environment and the dynamics in which WFP operates which influences approach to working, policy development and decision making. Communication Strategy and Planning Applies advanced understanding of WFP communications strategy and best practice to effectively develop strategies to engage with media and other significant external stakeholders within area of responsibility. Oversees implementation, providing recommendations for improvement.

OTHER SPECIFIC JOB REQUIREMENTS

- WFP Tunisia Country Office operations communications plan – development and implementation - Drafts as required: press releases, monthly Country Briefs, Annual Country Report sections, other communications products, and ad-hoc reports. - Report on the implementation of WFP’s strategy and ensure its presence on the social media.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

Education:

Advanced University degree in Journalism, International Relations, Public Relations, Communications or other relevant field.

Experience:

Has gained a minimum of 5 years' experience in utilising specialist communications techniques to enhance functional outputs, social media animation, reporting;

Has provided direction and instruction to more junior staff members within area of expertise

TERMS AND CONDITIONS

- MUST BE A TUNISIAN NATIONAL

or

- HOLDER OF A VALID WORK PERMIT IN TUNISIA

DEADLINE FOR APPLICATIONS

Deadline for applications : 04 SEPTEMBER 2023 midnight Tunis time

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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.