WEBSITE ASSISTANT

Contract

This is a G-6 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 6 years of experience, depending on education.

Salary

The salary for this job should be more than 3,319 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

Org. Setting and Reporting

The Economic Commission for Latin America and the Caribbean is one of the five regional Commissions of the United Nations. It was founded in 1948 with the purpose of contributing to the region's economic and social development. Its mission includes the design, monitoring and evaluation of public policies and the provision of advisory services, expertise and training to Governments, as well as support for regional and international cooperation and coordination activities. Please visit our website at www.eclac.org for further information.

This position is located in the Web Services Unit, Statistics Division. The Website Assistant reports to the Chief of the Statistics Division under the supervision of the Head of the Web Services Unit.

Responsibilities

Under the overall guidance of the Chief of the Statistics Division and the supervision of the Head of the Web Services Unit, the Website Assistant is responsible for the following: (These duties are generic, and may not be performed by all Website Assistants)

1. Participates in the development, programming, testing, debugging and implementation of new application systems releases, modules and functionalities related to DevOps. a. serves as focal point and technical lead for infrastructure and DevOps related subject performing coordination, monitoring and expedition of computer application systems development projects, involving extensive liaison with diverse organizational units to initiate requests; prepares standard terms of reference; processes and follows-up on administrative actions and resolves issues related to project implementation, e.g. organization of and participation in training, procurement of equipment and services, etc. b. is responsible for all service desk requests, environment maintenance and upgrades related to infrastructure and DevOps, including Operational Systems, Databases, Web Server, Proxy, Cache, Container Orchestration System and supporting tools.

2. Creates new website by a. creating prototypes and mockups; b. building CMS themes for websites using advanced front-end development skills; c. researching and implementing new CSS frameworks and other media components; d. identifying and resolving front-end development issues; e. providing front-end support to the ECLAC Divisions throughout the website creation process; f. implementing interaction with client-side JavaScript libraries. g. participating in the process of website deployments to testing and production environment; including definition of infrastructure, modules and functionalities, content types, layouts and basic visual design, workflows, data migration, and custom functionalities

3. Assists with the development and promotion of the ECLAC and UN web branding style guides, using ECLAC and UN established standards for web technologies, web design programming languages and tools.

4. Works with unit developers and in coordination with language units to ensure the multilingual capabilities of CMS platforms are supported by: a) managing assigned projects through the use of online collaboration tools such as wikis for technical documentation, JIRA or alike for issue tracking, and version control tools; b) troubleshooting front end webpage loading and multimedia integration issues; c) researching multilingual CMS solutions that work the two official ECLAC languages, Spanish, English, and Portuguese and French;

5. Assists with website testing and maintenance to meet stringent quality controls and applicable web standards by: a) checking cross-browser, cross-platform and cross-device compatibility and accessibility using appropriate tools. b) developing software architecture for common base code. c) overseeing code maintenance and security updates. d) ensuring images, text, forms, audio, and video content meet accessibility and design requirements; e) checking for usability, functionality and language adaptation across popular devices and platforms, including mobile and tablet devices; f) adjusting designs accordingly by implementing responsive media queries, scripts and other responsive design techniques.

6. Works closely with the content producers to collect and document user requirements by: a) conducting and documenting interviews with users and other interested parties; b) creating wireframes and high-fidelity mockups that meet ECLAC web branding standards.

7. Develops and maintains working relationships with ECLAC staff, producing original content for ECLAC.

Competencies

• PROFESISONALISM: Knowledge of management and configuration of HTML5, CSS3 and of Drupal or similar CMS. Knowledge of SEO (Search Engine Optimization). Knowledge of computer security, organizational information infrastructure, including hardware, software and application systems. General knowledge of computer security. Knowledge of web development languages such as PHP, or others. Familiarity with the work of ECLAC and it ́s objectives. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

• TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

• PLANNING & ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Education

High school diploma or equivalent is required.

NOTE: For positions in the General Service category, candidates are required to clearly indicate in their PHPs relevant information confirming completion of High School.

Job - Specific Qualification

Supplemental coursework/training in web design, systems administration and maintenance, DevOps and/or development is desirable.

Knowledge of web infrastructure and publishing, digital assets management, repositories and metadata is desirable.

Knowledge of Content Management Systems such as Drupal is desirable.

Knowledge of software architecture, web implementation and development of digital platforms, functionalities and services is desirable.

Knowledge of SEO (Search Engine Optimization) analysis and techniques is desirable.

Work Experience

A minimum of seven (7) years of experience in public communications, web design, website production, front end web/usability design, systems administration and maintenance, DevOps, Infrastructure Automation or related area is required. The minimum years of relevant experience is reduced to five (5) for candidates who possess a first-level university degree or higher.

Experience producing multi-platform and multi-device (responsive) web design is desirable.

Experience in web development is required.

Experience in designing and developing interactive web features is desirable.

Experience working with Content Management Systems (CMS) is desirable.

Languages

English and French are the working languages of the United Nations Secretariat and Spanish is a working language of ECLAC. For the post advertised, fluency in Spanish and English is required.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

• This position is temporarily available until 31 Dec 2024. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment.

• This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment.

• While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post.

• Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station.

• This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15.

• Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation.

• Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service.

• At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process.

By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions.

Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.