Volunteer & Donations Specialist
Job Description
Job Overview:
The Volunteer and Donations Specialist is the community engagement focal point for the Resettlement Department. This role coordinates volunteer & intern support, financial & in-kind donations, as well as communications and outreach. The Specialist will recruit volunteers & interns and design effective volunteer opportunities to support Resettlement programming while maintaining donations through procurement, management, and distribution of in-kind contributions from our community of supporters.
Major Responsibilities:
Volunteer Recruitment & Management:
- Recruit, screen, orient, train and supervise volunteer and intern placements. - Collaborate with staff to develop and maintain accurate, up-to-date service descriptions for all volunteer & internship opportunities. - Present on-boarding orientations and assist with administrative needs for all new recruits.
- Responsible for developing and running effective programs for volunteer support of IRC programs by collaborating with direct service staff and offering logistical support in alignment with IRC program objectives. - Manage the Salesforce volunteer database and regularly report on data tracking systems. - Record and report all volunteer time and keep accurate, appropriately documented electronic and paper records of service time. - Maintain individual files on all volunteer and intern placements, ensuring required documentation is complete, accurate and on file. - Recognize volunteers and their service through appreciation events and communications. - Provide ongoing support to volunteers/interns throughout their service period. - Other related duties as assigned.
Donations Coordination & Development Support:
- Pursue, track, and report monthly on in-kind contributions. - Oversee storage and inventory of in-kind donations on- and off-site. Maintains all CIK items for Resettlement program in the El Cajon office. - Responsible for developing donation allocation strategy and coordinating distribution to support office-wide needs and ensure match is generated & tracked for grant compliance. - Collaborate with staff in match generating programs to allocate and distribute in-kind donations. - Responsible for monthly CIK Reports tracking the value of volunteer hours and in-kind donations. - Responsible for ensuring integration of activities into IRC’s new business database Integra which will include system development/adaption. - Other related duties as assigned.
Staff Support:
- Work in tandem with the Program Manager and Program Supervisors to identify needs and develop intern and volunteer recruitment plans to support achievement of program goals. - Train and support staff to work effectively as volunteer managers and interact cooperatively with volunteers. - Participate in leadership team meetings and represent the Resettlement department in all Community Engagement efforts. - Participate in IRC Communities of Practice and other networking and professional development opportunities in the network. - Other related duties as assigned.
Key Working Relationships:
- Position reports to Resettlement Program Manager - Collaborates closely and liaison with Resettlement Team, Development Coordinator, Volunteer Coordinator, Operations Supervisor and Inventory Specialist
Job Requirements:
- Undergraduate degree preferred, with an emphasis in communication, non-profit management, human resources, international development or a relevant field of study; or education can be substituted by work experience. - 2+ years of experience in volunteer services and/or volunteer management/coordination preferred. - Excellent Microsoft Office skills and ability to learn new computer applications rapidly. - Expertise in program management and human resource management principles and experience managing diverse teams preferred. - Demonstrated success working and communicating effectively in a multi-cultural environment. - Strong communication skills, both written and verbal. - Flexible and able to handle pressure and competing priorities well. - Experience developing and providing orientations and trainings including comfort with public speaking and facilitating meetings. - Strong organizational skills in a complex, multi-tasking environment and the ability to manage multiple projects and deadlines. - Excellent interpersonal communication skills; ability to communicate effectively and diplomatically with current and prospective donors and volunteers, partner agencies, multi-cultural clients and colleagues on all levels.
Working Environment:
- A combination of standard office environment and ‘field’ time in and around the service delivery area. - May require occasional weekend and/or evening work. - Work schedule is Monday-Friday 8:30am-5pm.
COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).
Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles
Qualifications