USAID Travel Assistant (Kinshasa) (Cooperating Country National only)
Provide travel assistance and document preparation for USAID employees in Kinshasa
Overview
Provide travel assistance and document preparation for USAID employees in Kinshasa
You have:
- Subject matter expertise on travel, transportation, and automated travel systems (E2).
- Ability to prepare official travel documents for employees and their dependents.
- Knowledge of USAID travel policies and U.S. Government regulations.
- Capability to assist staff with travel-related inquiries and support.
- Experience in liaising with various departments such as Embassy General Services Office.
The Travel Assistant position is located in the Executive Office (EXO) of USAID/ Democratic Republic of the Congo (DRC), Kinshasa. The function of the EXO Office is to provide a full range of administrative management and partner liaison services in support of USAID activities in DRC, and two USAID non-presence countries - Central African Republic (CAR) and Republic of Congo (ROC).
Working under the supervision of the Travel Specialist, the Travel Assistant serves as the subject matter expert on travel, transportation, and the automated travel system (E2). The incumbent prepares official travel documents for all employees and their authorized dependents, ensuring that all Mission travel adheres to Agency and U.S. Government (USG) travel policies and regulations. The incumbent performs the full range of work associated with travel documents; works closely with the Human Resources Section to obtain information on authorized travelers who may need assistance; under eCC program, the incumbent ensures that motor pool and expeditor services, accommodation, welcome kit, and social sponsor are arranged for employees who are arriving to or departing Kinshasa; ensures employees are well informed on all matters related to the post funded travel; and provides guidance to the travelers and mission management on travel rules and regulations. The incumbent advises staff on the travel regulations, recommends innovative solutions to streamline travel procedures and automates processes to provide a high level of customer service. S/he liaises with the Embassy General Services Office (GSO) Travel Section on all related travel matters. The incumbent provides general guidance and instructions to all Mission administrative staff in relation to travel policies and procedures and guides and directs them when processing travel requests and travel vouchers.
File: Solicitation usaid Travel Assistant EXO_HR_forPosting.pdf
Potential interview questions
| Can you describe a time when you had to prepare travel documents under a tight deadline? | This question assesses your time management and organizational skills in handling urgent tasks. | Share a specific instance where you successfully managed your time and ensured accuracy under pressure. |
| How do you ensure compliance with travel policies when assisting employees? | The interviewer wants to understand your approach to policy adherence and attention to detail. | Pro members can see the explanation. |
| What strategies have you implemented to improve travel procedures in your previous roles? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you explain how you would handle a conflict regarding travel arrangements between two departments? | Pro members can see the explanation. | Pro members can see the explanation. |
| What is your experience with automated travel systems? | Pro members can see the explanation. | Pro members can see the explanation. |