UNV Support Officer

Contract

This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.

UNMISS was established in 2011 under the auspices of the UN Department of Peacekeeping Operations (DPKO); subsequently, UNMISS mandate has been renewed through resolutions 2057 (2012), 2109 (2013), 2155 (2014), 2187 (2014), 2223 (2015), 2241 (Dec. 2015), 2304 (2016) and 2327 (2016), 2392 (Dec. 2017), 2406 (Mar. 2018), 2459 (Mar. 2019), 2514 (Mar. 2020), 2567 (Mar. 2021).

Under the direct supervision of the UNV Programme Manager the UN Volunteer will undertake the following tasks:

Recruitment Support • Maintain an up-to-date record of approved posts in mission, vacancy and occupancy rates and provide timely reports on UNV data.
• Liaise with hiring managers/sections submission of recruitment requests and related documentation; • Review and validate Description of Assignment (DoA) to ensure its coherence, accuracy, consistency of tasks and requirements;
• Ensure publishing of UNV assignment opportunities online and contribute to identification and mobilization of candidates if needed; • Coordinate with sections to conduct interviews, review selection documents and submit to UNV HQs for further onboarding process; • Liaise with UNV HQ to arrange travel, pre-departure entitlement and settling-in-grant, shipping allowance etc. • Coordinate onboarding of new arrivals with reception team, camp management unit for transit accommodation reservation; issuance of UNMISS ID card, Index and Business Partner numbers. • Check-in new arrivals in different system such as FSS and Umoja and ensure that they are hired in the system (Atlas); • Maintain and update efficient induction resources and conduct induction for new arrivals prior to joining their sections;

Entitlement Management • Prepare necessary documents and liaise with Section Chiefs/UNV Regional Office and HQs to receive authorizations with respect to contract extensions and terminations, exceptions, and other authorizations in relations to volunteer assignment management; • Validate and consolidate supporting documents and upload them in the system to process payments; • Consolidate payroll earning and deductions and review necessary documentation for payroll verification processes; • Process payroll and non-payroll entitlements for UN Volunteers and enter payroll earnings and deductions in One Time Entry as required; • Provide guidance and client-oriented advice, in consultation with the Programme Manager, to UN Volunteers on Conditions of Service (COS), Internal Circulars and other documents on policies and procedures within the mission area; • Verify and and approve leave management in the system and provide advice to UN Volunteers on leave management; • Track and process documentation related to UNV assignment including but not limited to Volunteer Performance Assessments, training documents and any other volunteer related documentation;

Administrative Support • Ensure all UN Volunteer files and records are complete, updated and consolidated, both online and offline, while maintaining confidentiality; • Plan and organize office meetings, take minutes during the meetings and maintain records of the minutes when needed; • Keep abreast of UNV COS, and different rules within UNMISS regarding Leave Management; • Assist in submitting requests for replenishment of Service Clearing Account. • Perform any other related tasks as may be required or assigned by the supervisor.

Furthermore, UN Volunteers are required to: • Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark IVD); • Be acquainted with and build on traditional and/or local forms of volunteerism in the host country; • Reflect on the type and quality of voluntary action that they are undertaking, including participation in ongoing reflection activities; • Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.; • Assist with the UNV Buddy Programme for newly-arrived UN Volunteers; • Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.

• Integrity and professionalism • Accountability • Commitment to continuous learning • Planning and organizing • Teamwork and respect for diversity

HR and/or administrative field at the national or international level.

Strong client orientation and willingness to serve in a hardship duty station.

Familiarity with UNV and/or UNDP recruitment process is desirable but not mandatory.

Experience in the usage of computers and office software packages (Ms Word, Excel, etc.) and experience in handling of web based management systems.

Good interpersonal communication skills.

Living conditions vary between UNMISS duty stations. Each duty station where UNMISS has a field presence has basic residential camp facilities, which includes running water and electricity. Candidates should be aware that accommodation may be austere with the possibility of water shortages and power blackouts. On arrival in Juba accommodation will be on a share basis. Ablutions will also be shared. As the accommodation situation improves single unit accommodation, with an attached ablution, should become available in all locations. Hard wall accommodation is available in Juba.

All UNMISS duty stations apart from Entebbe, Uganda are considered non - family duty stations. The security level of UNMISS duty stations is classified by the UN Department of Safety and Security (UNDSS) who will brief on arrival. A number of locations in South Sudan are prone to conflict.

Primary health care services (preventive and curative) are provided in 11 United Nations Owned Equipment (UNOE) Level-I clinics, 21 Contingent Owned Equipment (COE) Level-I clinics, 4 COE Level-II medical facilities within the mission area and the establishment of contractual agreements for Level-III and Level-IIII care outside the mission area. The 4 Level-II facilities available in Juba, Bor, Malakal and Wau, run by the Troop Contributing Countries (TCC), take referrals from the Level-I clinics and provide hospital-based care.

The climate is tropical with a rainy season in many areas, which should normally span from around April to October. Ability to live and work in difficult and harsh conditions is essential.