Telecoms Associate SC6 (Chittagong & Bashan Char/Cox's Bazar) 1

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WFP - World Food Programme

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Application deadline 6 months ago: Sunday 31 Jul 2022 at 23:59 UTC

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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status, physical or mental disability.


The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.


Contract Type : Service Contract

No of positions : 1

Contract Duration : 12 months

Nationality : Bangladeshi only

Monthly Gross Salary : BDT. 114,638

Duty Station : Cox's Bazar


EDUCATION: Bachelor's Degree in Telecommunications o or relevant. Having recognized certificates in Radio Communications, Information Technology, Telecommunication or other related electronic communication field are desired.

EXPERIENCE: A minimum of 5 years experience with telecommunications installations and equipment demonstrating hands-on expertise with HF/VHF radio, PABX, VSAT, wireless, satellite, WAN and LAN technologies in a globally distributed telecommunications operation. Exposure to Windows server operating system, AD, Microsoft Office 365, LAN, WAN, WLAN technologies. Experience of working in an International NGO/organization will be an added advantage.

LANGUAGE: Fluency in both oral and written communication in English and Bangla. Proficiency in local dialect is desirable.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Carry out system and hardware maintenance tasks, such as running specialised network monitoring and system protection, to ensure technology is running effectively. 2. Oversee, install, and maintain effective HF/VHF, satellite, IP/PBX telephone, voice, and data communications infrastructure in support of connectivity to WFP operational locations 3. Receive, test, and install systems and telecommunications hardware. 4. Provide accurate and timely radio, telephone, satellite communications data for updating WFP Cox’s Bazar office and regional information databases. 5. Prepare and maintain a comprehensive inventory of all IT and Telecommunications equipment, I/O devices and software existent in Cox’s Bazar WFP offices and premises. 6. Perform maintenance and minor repairs on hardware equipment. 7. Install security telecommunications infrastructure as defined in the Telecommunications Security Standards {TESS+} in support of staff security 8. Monitor technology reliability, identify user needs, analyse data and statistics, and produce accurate reports in order to recommend IT and Telecommunication solutions to support informative decision-making and implement cost saving measures. 9. Resolve queries independently, escalating if required, to ensure that standard IT and Telecommunication questions are answered, and accurate information is provided to staff. 10. Provide standard technical training to end users of commonly used technology and telecommunication systems, to assist WFP staff in conducting their work including all hardware, software, files management/maintenance, LAN/WAN and Telecommunication systems also providing guidance and training to junior colleagues in the delivery of IT and Telecommunication support services to support the capability building of staff. 11. Manage and maintain the HF/VHF callsign and HF sel-call system in coordination with ETS/UNDSS. 12. Draft standard material such as end-user and technical documentation to ensure staff have access to required information about IT and Telecommunication services and products. 13. Implement improvements to methods and processes within the IT division to support the continuous improvement of IT and Telecommunication services provided. 14. Coordinate installation and maintenance of telecommunications systems and equipment, to ensure optimal services in compliance with standard operations procedures. 15. Coordinate a team of IT staff to ensure individual and team objectives are met in compliance with all relevant regulations and policies. 16. Follow set emergency response processes and procedures as required to provide support in enabling emergency food assistance needs to be met.


To coordinate and guide Information Technology maintenance and support activities to enable the effective delivery of IT services.


In October 2021, UNHCR (on behalf of the UN) signed a Memorandum of Understanding with the Ministry of Disaster Management and Relief (MoDMR) to set the policy framework based on humanitarian and protection principles and the Government’s priorities and policies. The MoU will guide the UN’s humanitarian response on the island. UN engagement on Bhasan Char is to support and complement the work of the Government. WFP began technical assessments in November 2021 and has begun launching operations in early 2022. WFP’s operations will involve General Food Assistance, Nutrition, Livelihoods, School Feeding, and Common Logistics and ICT Services.

During 2022, while administrative procedures for designating duty stations, establishing appropriate accommodation on the island, etc. are ongoing, all staff dedicated for the Bhasan Char response will be based in Chittagong on their contracts. However, there is a clear expectation that most of the staff member’s time will be spent on Bhasan Char, as required. Presence in Bhasan Char will be considered mission time and eligible for Daily Subsistence Allowance (DSA) as approved by WFP. Travel to and from the island (approximately 3 hours via Navy vessel), on the island, and accommodation on the island will be provided by WFP. There are no options for private accommodation rentals in Bhasan Char.


This is an opportunity for an exciting and challenging position in a multi-cultural and interdisciplinary team, based in a unique location, Cox's bazar on a topic with high relevance****. In addition, we offer:
  • Meaningful and impactful careers: Our day-to-day work makes a difference in the lives of the people we serve
  • Continuous learning and training: We provide learning tools for our staff to continually develop their careers
  • Multicultural and stimulating work environment: We encourage gender and cultural diversity to make our teams stronger

Join our amazing team of vibrant women and men saving lives and changing lives in Bangladesh, watch this video to know more about us!!

Please visit learn more about WFP's operations in Bangladesh.


31 July 2022 (Sunday).


All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

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