TELECOMMUNICATIONS OFFICER

Contract

This is a FS-6 contract. This kind of contract is known as Field Service. It usually requires 10 years of experience, depending on education. More about FS-6 contracts and their salaries.

Org. Setting and Reporting The United Nations Regional Centre for Preventive Diplomacy in Central Asia (UNRCCA) was established at the initiative of the five Central Asian states in December 2007. The goal of the UNRCCA is to assist the governments of the region in building their conflict prevention capacities through enhanced dialogue, confidence building measures and establishing partnerships in order to respond to existing threats and emerging challenges.

For more information, please visit https://unrcca.unmissions.org/

This position is located in the Mission Support pillar of UNRCCA in Ashgabat, Turkmenistan. The incumbent is responsible for managing day to day operation of the ICT unit responsible for the provision of a wide range of ICT support services in support of the UNRCCA activities and personnel stationed across the Central Asian region, including planning and executing long-term strategic projects. The incumbent should have a wide range of technical skills and experience in Telecommunications and IT. The Telecommunication Officer reports to the Administrative Officer and to the Special Representative of the UN Secretary-General, Head of UNRCCA.

Responsibilities Within delegated authority, the Telecommunications Officer will be responsible for the following duties: - Designs, installs tests and commissions various telecommunications systems such as local area networks, metro-area network, or country-wide or regional networks. - Drafts specifications and standards for ICT such as hubs, routers, switching systems, and prepares and makes presentations on ICT solutions, technological enablers, networks and equipment to staff - Identifies appropriate standards to procure ICT equipment at the least cost and in the most expeditious manner and provides support for the development of technical specifications for procurement of equipment; evaluates vendor proposals, performs tests and recommends selection of telecommunications equipment. - Establishes performance standards for ICT equipment and services and recommends corrective measures to improve service quality and operational performance. - Provides engineering services related to planning, implementation and maintenance of local and wide area telecommunications networks and associated IT infrastructures. - Provides emergency communications capabilities in support of staff security, including providing a focal point for inter-agency emergency field security communications liaison. - Collaborates with HR in the preparation of training modules and other training activities in all aspects of ICT technology usage. - Ensures effective coordination with other UN agencies to maximize possibilities of inter-agency collaboration in the field of telecommunications. - Coordinates setting up, installation, configuration, upgrade, and regular maintenance of required systems and software, establishing of redundancies, rollovers, and recovery plans, including backup and disaster recovery. - Responsible for ensuring adherence to UN/OICT standards, user access control to various systems or sub-systems, monitors, detects, and rectifies any incidents that occur, including server logs, maintaining user and technical documentation, including hardware and software inventory and licenses. - Leads and coordinates the provision of the IT infrastructure and service during conferences including online registration, logistics, WiFi access, security aspects, network infrastructure, side-events registration, videoconferences, paperless and virtual meetings services. - Assists Political Affairs pillar of the Centre with information/correspondence management aspects of the programmatic activities, including transmittal and receiving the UN official correspondences, as/if necessary, ensuring compliance with sensitive data/information handling, management and associated cyber security standards, requirements and policies. - Carries out administrative tasks necessary for the functioning of the Unit, including preparation of budgets, assigning and monitoring of performance parameters, reporting on budget/programme performance and evaluation of staff performance, strategic and operational plans, enabling a collaborative approach between different areas of expertise within the team, foster innovation, stimulate early adoption of tools and technologies, and support team building and capacity development through continuous coaching and training of team members. - Performs other related duties, including deputizing for the Administrative Officer, as required.

Competencies PROFESSIONALISM: Ability to provide support of the continuous improvement of RSCE service delivery, improvement of quality of services, increase in process efficiencies, drive towards standardization, and support to enable management to make informed decisions through regular performance monitoring and accurate and timely performance reporting. Ability to support the re-engineering of businesses processes and their continuous improvement; Ability to proactively manage access to an enterprise resource planning system, such as SAP, ensuring compliance with established rules and regulations; Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations; Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

ACCOUNTABILITY: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

PLANING & ORGANIZING: Develops clear goals that are consistent with agreed strategies; Identifies priority activities and assignments; adjusts priorities as required; Allocates appropriate amount of time and resources for completing work; Foresees risks and allows for contingencies when planning; Monitors and adjusts plans and actions as necessary; Uses time efficiently

CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

CREATIVITY: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.

Education High school or equivalent diploma is required. Technical training and certification in telecommunication, computer science, information systems and programming is desirable.

Job - Specific Qualification Studies and certification in "Prince2" Project Management (Foundation plus Practitioner) is desirable

Training and certification in Microsoft Office 365 applications including Flow and Power Application is desirable

Certification in CompTIA Security+ desirable

Work Experience A minimum of ten (10) years or (five (5) years with a first level university degree) of progressively responsible experience in the field of communications including telecommunications, electronic data transmission, network design, information systems, data management and experience in developing and overseeing centralized and globally distributed institutional systems is required.

Experience in managing small to medium teams is required.

Experience in monitoring and reporting on the implementation of projects is desirable.

Experience in Umoja SAP; requisitioning and asset management is required

Experience in budget, staffing, and performance management and reporting is desirable.

Experience in designing, coordinating and delivering training and capacity building activities related to new and innovative technologies is desirable.

Languages English and French are the working languages of the United Nations Secretariat. For the position(s) advertised, fluency in English is required; Knowledge of Russian is desirable.

Assessment Previously rostered candidates are not subject to any further assessment and as such, will not be invited for such an assessment.

Special Notice This "Recruit from Roster" job opening is only open to roster applicants who are already placed on pre-approved rosters, following a review by a United Nations Central Review Body. Only roster applicants who were placed on rosters with similar functions at the same level are considered to be eligible candidates. Eligible applicants receive an email inviting them to apply. Rostered applicants are encouraged to apply only if they are interested and available to take up the position at the duty station/s specified in the Job Opening. Applying to this job opening carries an expectation to accept the offer, if selected.

United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.