Technology for development Officer, (NO-B) FT, Chisinau, Moldova (For Moldova nationals only)

Contract

This is a NO-2 contract. This kind of contract is known as National Professional Officers. It is normally only for nationals. It's a staff contract. More about NO-2 contracts.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a champion...

The war in Ukraine has triggered the fastest growing refugee crisis since World War II. The overwhelming majority of refugees are women and children, often separated from husbands and fathers who remained in Ukraine; older people; and significant numbers of unaccompanied children, including those from state care facilities.

Local and national authorities have established reception facilities at border crossing points to receive new arrivals and are providing life-saving assistance, including accommodation, food, and other basic needs, as well as onward transport for those moving to urban centers. In the reception centers, information is also provided on the asylum process and temporary protection, as well as on the risks of trafficking. Access to basic rights and services, such as health, has been facilitated. Steps have already been taken to foster protection and inclusion into national systems, such as for health and education. Referral services are being scaled up, focusing especially on case management and protection of unaccompanied children and those evacuated from boarding schools, institutions and other alternative care arrangements, survivors of gender-based violence (GBV), victims of trafficking, persons with disabilities and other vulnerable groups.

https://www.unicef.org/moldova/en/contact-us

How can you make a difference?

The T4D function supports UNICEF’s mission and strategic plan by enabling programme and operational effectiveness and efficiency through innovation, partnerships and providing T4Dsolutions and services in a timely, secure and safe manner.

The T4D/****ICT Officer, NO-B reports to the Deputy Representative in Moldova Country Office.

Based on the established policies, guidelines and service level agreements (SLAs), the purpose of the incumbent role is to carry out broad ICT functions and enable the provision of ICT solutions and services and assist in the delivery of results in a small size office.

1. Enable continuous operation of ICT infrastructure and accessibility to ICT services as related to UNICEF T4D solutions:

• Ensure physical and logical security and safety of ICT environment and infrastructure;
• Operate ICT infrastructure –environment, hardware, network and telecommunications;
• Assist in the management of contracts for ICT for services and products;
• Implement corporate solutions, services and keep systems and applications up and running;
• Manage changes and apply upgrades, security updates and patches;
• Conduct or supervise the provision of preventive and corrective maintenance;
• Manage emergency telecommunication operations and equipment;
• Manage ICT disaster recovery plans;
• Monitor, assess and verify the use of ICT resources to ensure compliance;
• Escalate compliance exceptions (proactive) and deviations (reactive).

2. Provide help, support and assist with capacity building and knowledge management in all UNICEF T4D projects and solutions:

• Provide technical and operational support to end-users;
• Distribute T4D/ICT -related communication materials from NYHQ, GSSC or regional office;
• Prepare and circulate internal T4D-related communications –emails, manuals, newsletters, flyers, best practices, FAQs…
• Offer or coordinate training workshops or clinics to build end-users capacity or to introduce new solutions and services;
• Share local experience and lessons learned with regional office, GSSC or ITSS for the collective benefit;
• Support the planning, organization and implementation of capacity building and knowledge management initiatives to enhance staff and partners competencies.
• Support opportunities to improve productively, efficiency, effectiveness and foster innovation.
• Participate in-person or remotely in country, regional or global events, discussions setting the future of T4D evolution to achieve UNICEF mission.
• Stay abreast of ICT trends, developments and best practices through professional development –journals, training, certification, etc….

3. Support operational and administrative tasks:

• Monitor risks and threats to ICT environment or infrastructure. Take appropriate action and inform management;
• Confirm the compliance with the host government regulatory requirements vis-à-vis the Basic Cooperation Agreement (BCA), i.e., data collection of sensitive information or personally identifiable information (PII), telecommunications licenses, use of specialized equipment, such as HF/VHF radios, high-gain antennae, satellite phones, VSATs, VOIP, etc…
• Participate in inter-agency events, meetings or discussions to present UNICEF ICT interests, priorities and position;
• Support the ICT Associate in his role as ICT focal point for Emergency preparedness, Delivering as One, One UN or other initiatives.
• Assist in providing information for reports, reviews or audits;
• Prepare documentations for programme, planning and budgeting exercises – CPD, CPAP, IBR, MTR, AWP, etc…
• Liaise with regional office, GSSC and ITSS to keep abreast of new initiatives and opportunities to innovate and modernize office operations and to contribute to the collective ICT evolution.

4. Assist in the delivery of results:

• Spearhead approved innovation initiatives and work closely with programme staff to facilitate proper implementation;
• Support technical and operational knowledge transfer to programme staff, implementing partners and beneficiaries;
• Study and understand the business requirements, i.e., PPP, RBM, HACT, etc… to improve the delivery of results;
• Advise programme staff to build an expert team to build better relationships with counterparts and implementing partners;
• Support counterparts and implementing partners to build capacity and nurture independence;
• Assist in the selection of training providers and the development of training materials;
• Collaborate with C4D and use their advocacy, outreach and dissemination tools for better utilization of technology to advance the delivery of results;
• Support Supply and programme staff to establish local LTAs for ICT-related programme contracts for services and products;
• Provide oversight of providers and third-parties of ICT-related services and products to programme;
• Assist in the facilitation of project management methodologies trainings and support the application by staff, counterparts and implementing partners;
• In cooperation with programme colleagues, conceptualize, develop, support the implementation, monitoring and reporting on project management aspects of T4D projects, including supporting new opportunities to use technological solutions to address social issues addressed through UNICEF programmes
• Product, community and project management support to deployment of digital solutions, such as, for example, RapidPro, U-Report, Primero, Open MRS, Open EMIS, HMIS, Learning Passport, Parenting app, data visualization/data analytics, geospatial and GIS solutions etc.

To qualify as an advocate for every child you will have…

• A university degree in computer science, software engineering, information technology management, business administration or related social science field is required.
• A minimum of two years of professional experience in information technology management technology solution and business operations in a large international organization and/or corporation is required. Experience in a UN organization is an asset
• Certification and/or proven experience in one of these ICT technical competencies: ICT Project Management, Business Analytics, Information Security, ICT Audit and Risk Management, Telecommunications, Networks Information Security and Software Engineering and Programming
• Fluency in Romanian and working knowledge of English is required. Knowledge of Russian, another official UN language or a language relevant for Moldova is an asset.

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust, Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: https://uni.cf/UNICEFValues

UNICEF competencies required for this post are...

(1) Builds and maintains partnerships(2) Demonstrates self-awareness and ethical awareness(3)Drive to achieve results for impact(4)Innovates and embraces change(5) Manages ambiguity and complexity(6)Thinks and acts strategically(7)Works collaboratively with others.

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Additional vetting and assessment for elevated risk roles in child safeguarding (potentially including additional criminal background checks) applies.

UNICEF’s active commitment towards diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable male are encouraged to apply.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

UNICEF appointments are subject to medical clearance. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.