Systems and Data Coordinator

Job Description

Job Overview/Summary:

The Systems & Data Coordinator manages client-based support systems and data management for all federal and private grants for the Atlanta, Miami, and Tallahassee offices. The primary responsibilities for this position are training/supporting staff with client systems, managing all client data, and maintaining related systems in accordance with IRC HQ and external donor regulations. The Systems & Data Coordinator will work closely with the HR & Systems team to ensure staff are trained and equipped to provide client services. This position will report directly to the HR & Systems Manager.

Responsibilities:

Data Management

· Prepare and/or review data sets and reports for internal and external stakeholders.

· Assist in maintaining compliance-tracking metrics and databases used for monthly reporting.

· Provide data (inputs, outputs, outcomes, etc.) for grant development and reporting purposes, developing programmatic dashboards, and quality assurance systems.

· Manage the client digital client filing system to ensure all client documents are securely and correctly stored in correct client files.

· Complete quarterly unduplicated client counts by working with Program Managers and Site Leads.

· Assist Compliance Coordinator with data and system request for external monitoring visits and audits.

Systems Management

· Develop onboarding processes for all new staff on client-based systems (IRIS, ETO, WEB-RS, RPGIS) and lead regular refresher trainings based on systematic updates.

· Conduct weekly open office hours to assist staff with all systematic problems.

· Troubleshoot system related problems with staff to ensure they are well equipped to perform their job duties.

· Act as IT focal point for all three offices to assist staff with IT equipment requests, IT issues, and training with new technology.

· Other duties as assigned.

Job requirements:

· Bachelor’s degree is required, preferably with an IT or Business-related degree.

· Minimum 2 years of related experience required, with a demonstrated record of success in maintaining data and assisting with audit preparation preferred.

· Excellent computer skills are required - especially MS office suite, email/internet software

· Experience with IRIS, ETO, RPGIS, and Sun systems is strongly preferred

· Experience with the Reception & Placement grant, Match grant, and Preferred Communities grant preferred.

· Highly organized self-starter with demonstrated problem-solving and follow-through ability, and proven success in managing multiple and diverse priorities/projects under pressure

· Excellent communication skills

· Proven ability to work as a team member in a cross-cultural environment

· Ability to maintain confidentiality as it relates to sensitive employee and client data.

· Ability to prioritize and manage time effectively

· Attention to detail, critical thinking skills, and ability to work independently.

· Good research, data management, and statistical analysis skills.

· Fluent in English, written and spoken.

Working Environment:

· A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.

COVID-19 Vaccination Requirement****: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.

Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Qualifications