With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Employee Contract Type:

Local - Fixed Term Employee (Fixed Term)Job Description:

World Vision Mali is recruiting for the following position

Title : System Administrator

Number: 01

Location : BSC (Bamako)

Type of contract: Local

Report to : IT Manager

Grade level : 14

MAJOR RESPONSIBILITIES

List statements describing the final results of this position and method of accomplishments, and how results/performance are reviewed and measured. Begin with the most important accountabilities

% Time

Major Activities

End Results Expected

PROJECT PLANNING:

Leads short-term project planning efforts with team members.

Project plans and timelines support the achievement of desired short-term results.

TECHNICAL REQUIREMENTS:

Works with systems engineers to understand technical requirements.

Systems meet technical requirements.

DESIGN/DEVELOP:

Integrates solutions with other applications and platforms outside the framework.

System solutions are integrated with other applications and platforms.

MAINTENANCE:

Performs routine maintenance tasks for infrastructure systems such as backups, patch management and hot fixes. Monitors health of systems and provides appropriate recommendations, when required.

Maintenance performed for assigned systems in compliance with defined procedures.

Minimum down time for assigned infrastructure systems.

ADMINISTRATION:

Manages user access to, systems, servers, and files. Administers the setup of new profiles, creates and updates access permissions and maintains user accounts. Installs, configures and maintains system hardware and software components. Maintains tracking and configuration documentation and plans. Determines if inactive accounts should be deleted. Administers Storage Area Network (SAN).

Users have access to systems, servers and files.

Infrastructure systems are maintained for optimal performance.

PERFORMANCE MONITORING:

Prepares performance and control reports. Performs capacity workload modeling and availability analysis for a variety of platforms and environments. Monitors system-operating capacity in terms of disk space, tape storage, memory and CPU utilization. Determines the required course of action to improve performance and escalates when appropriate. Develops, maintains, recommends, documents and supports tools and backend utilities to provide capacity planning management.

Appropriate system-operating capacity is available to meet user demand.

Analysis and recommendations for improved performance.

TESTING:

Develops test cases and files. Conducts testing to ensure requirements are met. Validates test results. Provides feedback on test results.

Systems meet the needs of the business.

CONTINUOUS IMPROVEMENTS:

Analyzes and reports on operational metrics to understand performance and to ensure success in process improvements.

Continual process improvement for optimal system performance.

SYSTEM JOB SCHEDULING:

Performs initial setup and maintenance for job scheduler and tape management devices (silo) for production job scheduling. Translates business and technical requirements to develop automation specifications that span more than one business area. Updates job schedule based on current priorities and special handling requests. Ensures reliability and availability of platforms. Schedules maintenance and repairs.

Job scheduler set up and maintained to meet business priorities and special needs.

COMPUTER OPERATIONS:

Operates computer hardware systems and related peripheral equipment. Monitors systems on a 24x7 schedule. Monitors processing of jobs, loads tapes and performs special handling requests. Analyzes job processes and recommends improvements. Performs maintenance procedures. Validates input and output data for completeness and accuracy. Analyzes job processes and recommends improvements. Reviews historical data for trend analysis. Manages tape library.

Assigned computer hardware systems and related peripheral equipment are maintained to ensure minimal disruption to service.

Analysis and recommendations for performance improvements.

PRODUCTION SUPPORT:

Provides Level 2 production support. Troubleshoots escalated problems by analyzing root causes and evaluating multiple options. Researches, analyzes and implements software or hardware changes to rectify any problems. Seeks technical assistance or escalates problem, when necessary.

Issues resolved efficiently and effectively to minimize disruption to users.

SECURITY:

Works with IT Security, where needed, in investigations and/or audits of systems. Analyzes audit trails to detect systematic security violations. Reports security issues when appropriate. Adheres to security requirements.

Systems security is maintained and issues identified quickly.

BUSINESS CONTINUITY:

Administers archival activities such as installing, upgrading, configuring, and scheduling and monitoring, jobs. Performs data image archiving. Performs off-site storage procedures. Verifies that system backups run successfully.

Recovery procedures are performed as required by established business continuity policies and procedures.

POLICIES, PROCEDURES, AND STANDARDS:

Adheres to policies, procedures and standards.

Compliance to established policies, procedures and standards.

DOCUMENTATION/USER GUIDES:

Documents new or modified functions, modules and test activities/results according to specified guidelines and on selected media.

Required documentation available for analysis and use within IT.

COMMUNICATIONS/CONSULTATION:

Supports and participates in the formal reporting of project status.

Communication of project status.

RESEARCH/EVALUATION:

Assists in the evaluation of future technologies and makes recommendations.

Understanding of future technologies and potential impact to the business and/or IT.

KNOWLEDGE, SKILLS AND ABILITIES

List education, knowledge & skills, licenses preferred, and all experiences required to perform this position in a fully competent manner.

Minimum Education, Training and Experience Requirements to Qualify for the Position:

List academic, technical skills or other knowledge required as a minimum qualification for this position.

Bachelor’s degree or technical institute degree/certificate or equivalent work experience. Requires strong knowledge and experience with multiple system environments, servers, and storage devices.

List additional work experience required as a minimum qualification for this position.

Typically requires 3-5 years of relevant information technology work experience.

2. Willingness and ability to travel domestically and internationally, as necessary.

Attitudes and behaviour:

World Vision reserves the right to disqualify any candidate who has a criminal record relating to child abuse or behaviour opposed to the protection of children, even after employment.

How to apply: https://worldvision.wd1.myworkdayjobs.com/WorldVisionInternational

NB: Don't forget to attach your covering letter addressed to the National Director and your updated CV, filling in the system.

*Deadline for submission of applications: 14 to 24 February 2024.

*Only shortlisted candidates will be contacted.

Female candidates are strongly encouraged to apply.

Applicant Types Accepted:

Local Applicants Only

Apply now

Added 6 months ago - Updated 5 months ago - Source: wvi.org