Support Services Assistant
Assist with administration, HR, logistics, and finance support.
Overview
Assist with administration, HR, logistics, and finance support.
You have:
- Minimum 2 years relevant professional experience in the management of support services with NGO.
- Experience of working in a support services role with an I-NGO for at least 1 year.
- University degree in economics, finance, or other degree deemed similar.
- English, speaking and writing (work knowledge).
- Pashto language skills.
- Dari language skills.
- Strong organizational and multitasking skills.
- Good communication and interpersonal abilities.
- Attention to detail.
- Ability to work independently and as part of a team.
Contract
This is a DRC - National contract. More about DRC - National contracts.
WHO ARE WE?
The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home. The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced. All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.
ABOUT THE JOB
Under the direct supervision of the Team Leader-Support Services, the Support Services Assistant of the South Area Office is in charge of the support services composed of administration, HR, logistics and finance and procurement He / She ensures that the organization's standard policies and internal procedures are in place, understood and adhered to by all DRC staff in the area.
- Responsibilities:
- Administrative Responsibilities
- Assist with general office management (filing, photocopying, scanning, printing).
- Maintain office supplies, stationery, and inventory levels.
- Support meeting coordination and preparation of materials.
- Manage incoming/outgoing correspondence and distribute as required.
- Maintain organized physical and electronic filing systems.
- Assist with managing the DRC Kandahar guesthouses, ensure the guesthouses are neat and clean.
- HR Responsibilities
- Assist with preparing HR documentation (attendance sheets, leave forms, staff lists).
- Support onboarding processes (preparing orientation materials, arranging workstations).
- Maintain and update HR filing systems, both digital and hard copy.
- Support recruitment logistics such as scheduling interviews and preparing interview materials.
- Assist with staff training logistics (venue setup, materials, attendance tracking).
- Logistics & Procurement Responsibilities
- Support procurement processes (collecting quotations, preparing comparison tables, following up with vendors) in different areas of South.
- Fleet management and fuel report preparation.
- Maintain updated records of procurement activities and vendor information.
- Support asset management (tagging, tracking, updating inventory lists).
- Monitor and report on office equipment needs, maintenance, and repairs.
- Assist with coordinating deliveries, shipments, and distribution of materials.
- Assist with Procurement tracker and E-filling on regular basis.
- Finance Responsibilities
- Assist with petty cash handling, documentation, and reconciliation.
- Support the preparation of payment requests, scanning documents, and organizing financial documents.
- Help collect and verify supporting documents from supply chain and staff.
Maintain proper filing of financial documents in compliance with internal procedures.
ABOUT YOU
To be successful in this role you must have:
Experience and technical competencies:
- Experience: (include years of experience)
- Minimum 2 years relevant professional in the management of support services with NGO.
- Experience of working in a support services role with an I-NGO for at least 1 year.
Education/qualifications:
- University degree in economics, finance, or other degree deemed similar.
Languages:
- English, speaking and writing (work knowledge).
- Pashto
- Dari
Other skills:
- Strong organizational and multitasking skills
- Good communication and interpersonal abilities
- Attention to detail
- Ability to work independently and as part of a team
- Proficiency with MS Office and standard office equipment
We Offer:
- Salary and conditions will be in accordance with DRC salary scale
Application process:
Application process: Interested? Then apply for this position by clicking on the below link. All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in the same language.
Potential interview questions
| Describe a situation where you had to manage multiple tasks simultaneously. How did you prioritize? | This question evaluates your multitasking abilities and time management skills. | Provide an example that illustrates your ability to prioritize tasks effectively. |
| How do you ensure accuracy when handling financial documents and petty cash? | This question assesses your attention to detail and financial management skills. | Pro members can see the explanation. |
| Can you describe your experience with procurement processes? What steps do you follow? | Pro members can see the explanation. | Pro members can see the explanation. |
| Tell me about a time you had to adapt to a new administrative process. How did you handle it? | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you use to ensure effective communication with team members and stakeholders? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe your experience in supporting recruitment processes. What tasks were you responsible for? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you manage office supplies and ensure inventory levels are maintained? | Pro members can see the explanation. | Pro members can see the explanation. |
| In your opinion, what are the key qualities of a successful Support Services Assistant? | Pro members can see the explanation. | Pro members can see the explanation. |