Summer 2024 Health & Wellness Intern
Assist clients with health care services and navigation.
Overview
Assist clients with health care services and navigation.
You have:
- Current undergrad, graduate student, or recently graduated student with a focus in Public Health or a related field preferred.
- Fluent in English, both spoken and written; proficiency in language(s) spoken by client group is desired.
- Valid driver's license and access to a personal, insured vehicle.
- Attention to detail and accuracy in work product.
- Demonstrated success working and communicating effectively in a multi-cultural environment.
- Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively.
- Flexible, resourceful, and collaborative when working independently and in a team setting.
- Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
- Ensure any urgent medication needs are resolved and that clients know how to fill and refill prescriptions at an accessible pharmacy. - Assist clients to become self-sufficient in navigating and utilizing transportation resources such as Medicaid taxi and Marta bus system. - Assistance with data entry, analysis, and administrative tasks relevant to health services provided. - Assist the Health Program Coordinator in scheduling and coordinating medical and health appointments for clients. - Assist clients to resolve any issues that arise concerning billing for medical services and coordination between Medicaid or other insurance plans and health providers. - Comply with all policies, procedures, and protocols of the agency, placing importance on client confidentiality. - Refer clients to any other services that may be eligible for or interested in receiving internally at IRC and externally with partnering organizations. - Submit intern hours on volunteer dashboard. - Other duties as assigned.
Qualifications Education: Current undergrad, graduate student, or recently graduated student with a focus in Public Health or a related field preferred.
Demonstrated Skills & Competencies:
- Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships. - Demonstrated success working and communicating effectively in a multi-cultural environment. - Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively. - Attention to detail and accuracy in work product. - Understanding and ability to maintain strict confidentiality regarding client information. - Flexible, resourceful, and collaborative when working independently and in a team setting. - Fluent in English, both spoken and written; proficiency in language(s) spoken by client group is desired. - Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes. - Valid driver’s license and access to a personal, insured vehicle. - Submit intern hours on volunteer dashboard.
This is a hybrid role. This role will report to the Health & Wellness Supervisor.
Potential interview questions
| Can you describe a time when you had to build a relationship with a challenging client? | This assesses your relationship-building skills under pressure. | Discuss the strategy you used to connect and resolve conflict. |
| How do you manage your time when handling multiple responsibilities? | The interviewer wants to know your time management strategies. | Pro members can see the explanation. |
| Describe an instance where you had to work with a diverse team. How did you ensure effective communication? | Pro members can see the explanation. | Pro members can see the explanation. |
| Give an example of when you identified a problem and came up with a solution. What steps did you take? | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you use to ensure detail and accuracy in your work? | Pro members can see the explanation. | Pro members can see the explanation. |