Summer 2024 Health & Wellness Intern

Assist clients with health care services and navigation.

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IRC - The International Rescue Committee

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Overview

Assist clients with health care services and navigation.

You have:

  • Current undergrad, graduate student, or recently graduated student with a focus in Public Health or a related field preferred.
  • Fluent in English, both spoken and written; proficiency in language(s) spoken by client group is desired.
  • Valid driver's license and access to a personal, insured vehicle.
  • Attention to detail and accuracy in work product.
  • Demonstrated success working and communicating effectively in a multi-cultural environment.
  • Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively.
  • Flexible, resourceful, and collaborative when working independently and in a team setting.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.

- Ensure any urgent medication needs are resolved and that clients know how to fill and refill prescriptions at an accessible pharmacy. - Assist clients to become self-sufficient in navigating and utilizing transportation resources such as Medicaid taxi and Marta bus system. - Assistance with data entry, analysis, and administrative tasks relevant to health services provided. - Assist the Health Program Coordinator in scheduling and coordinating medical and health appointments for clients. - Assist clients to resolve any issues that arise concerning billing for medical services and coordination between Medicaid or other insurance plans and health providers. - Comply with all policies, procedures, and protocols of the agency, placing importance on client confidentiality. - Refer clients to any other services that may be eligible for or interested in receiving internally at IRC and externally with partnering organizations. - Submit intern hours on volunteer dashboard. - Other duties as assigned.

Qualifications Education: Current undergrad, graduate student, or recently graduated student with a focus in Public Health or a related field preferred.

Demonstrated Skills & Competencies:

- Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships. - Demonstrated success working and communicating effectively in a multi-cultural environment. - Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively. - Attention to detail and accuracy in work product. - Understanding and ability to maintain strict confidentiality regarding client information. - Flexible, resourceful, and collaborative when working independently and in a team setting. - Fluent in English, both spoken and written; proficiency in language(s) spoken by client group is desired. - Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes. - Valid driver’s license and access to a personal, insured vehicle. - Submit intern hours on volunteer dashboard.

This is a hybrid role. This role will report to the Health & Wellness Supervisor.

Potential interview questions

Can you describe a time when you had to build a relationship with a challenging client? This assesses your relationship-building skills under pressure. Discuss the strategy you used to connect and resolve conflict.
How do you manage your time when handling multiple responsibilities? The interviewer wants to know your time management strategies. Pro members can see the explanation.
Describe an instance where you had to work with a diverse team. How did you ensure effective communication? Pro members can see the explanation. Pro members can see the explanation.
Give an example of when you identified a problem and came up with a solution. What steps did you take? Pro members can see the explanation. Pro members can see the explanation.
What strategies do you use to ensure detail and accuracy in your work? Pro members can see the explanation. Pro members can see the explanation.
Added 2 years ago - Updated 1 year ago - Source: rescue.org