NDMV Healthcare Associate

Join the IRC as an NDMV Healthcare Assistant to support refugees in navigating healthcare.

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IRC - The International Rescue Committee

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Overview

Join the IRC as an NDMV Healthcare Assistant to support refugees in navigating healthcare.

You have:

  • Fluent spoken and written English; additional languages spoken a plus
  • Background in public health, nursing or social work, a plus
  • Demonstrated ability to take initiative, attentive-to-detail and work independently
  • Demonstrated experience working in a cross-cultural environment with vulnerable populations
  • Proficiency in Microsoft Office applications: Word, Excel, Outlook
  • Valid driver’s license and reliable vehicle with current insurance a plus

Why This Opportunity? This position is ideal for individuals passionate about public health, social work, international affairs, or community outreach. As an Notre Dame Mission Volunteers (NDMV) service member, you will gain real-world experience, develop critical skills in healthcare advocacy, and contribute to a meaningful cause—helping refugees and immigrants navigate the complexities of the U.S. healthcare system.

Join the International Rescue Committee (IRC) in Atlanta as an NDMV Healthcare Assistant, gaining hands-on experience in public health, community outreach, and refugee services. This position offers a unique educational opportunity to develop skills in healthcare navigation, health education, and client advocacy while supporting newly arrived refugees and immigrants in accessing essential medical services.

Key Learning Objectives & Responsibilities:

- Community Engagement & Orientation: Learn to introduce IRC Atlanta’s health-related services to newly arrived clients during Cultural Orientation sessions. - Healthcare Navigation: Gain experience teaching clients how to schedule medical appointments, access local healthcare providers, utilize medical transportation services, and actively participate in their healthcare. - Client Support & Case Management: Work alongside the health team to identify and track high-alert clients who require urgent medical attention, ensuring they receive culturally appropriate services. - Health Education Development: Research, design, and implement culturally relevant health education materials to empower clients in managing their healthcare. - Transportation Coordination: Develop skills in logistics by utilizing IRC’s Uber account to coordinate transportation for client medical appointments. - Data Management & Monitoring: Assist in developing and implementing a high-alert tracking system for client primary care and specialist appointments. - Interdepartmental Collaboration: Build professional communication skills by maintaining open and effective collaboration across IRC programs. - Team Participation: Engage in team-building and learning experiences by actively participating in regularly scheduled staff meetings.

Qualifications - Fluent spoken and written English; additional languages spoken a plus - Background in public health, nursing or social work, a plus - Demonstrated ability to take initiative, attentive-to-detail and work independently - Demonstrated experience working in a cross-cultural environment with vulnerable populations Proficiency in Microsoft - Office applications: Word, Excel, Outlook - Valid driver’s license and reliable vehicle with current insurance a plus

Additional Information Please apply to this role on the Notre Dame Mission Volunteers (NDMV) website: https://www.ndmv.org/apply-ndmv

Potential interview questions

Can you describe your experience working with refugees or immigrants in a healthcare setting? This question assesses your direct experience with vulnerable populations and your ability to relate to their unique challenges. Detail any specific roles, responsibilities, or projects you completed that involved working with refugees or immigrants.
How do you approach healthcare navigation for clients who are unfamiliar with the U.S. system? The interviewer wants to understand your strategies for supporting clients in accessing healthcare services. Pro members can see the explanation.
Give an example of how you took initiative in a previous role. What was the outcome? Pro members can see the explanation. Pro members can see the explanation.
What strategies would you use to ensure culturally appropriate health education for diverse client populations? Pro members can see the explanation. Pro members can see the explanation.
Describe a time when you had to work independently. How did you prioritize your tasks? Pro members can see the explanation. Pro members can see the explanation.
How do you ensure effective communication within a team, especially across different programs? Pro members can see the explanation. Pro members can see the explanation.
Can you give an example of a challenging case you managed and how you supported the client? Pro members can see the explanation. Pro members can see the explanation.
What methods would you implement to track client appointments and ensure follow-up? Pro members can see the explanation. Pro members can see the explanation.
Added 9 months ago - Updated 9 months ago - Source: rescue.org