Spring 2024 Health and Wellness Intern

Assist clients with health services, navigate insurance and support systems.

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IRC - The International Rescue Committee

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Overview

Assist clients with health services, navigate insurance and support systems.

You have:

  • Current undergrad, graduate student, or recently graduated student with a focus in Public Health or a related field preferred.
  • Fluent in English, both spoken and written; proficiency in language(s) spoken by client group is desired.
  • Valid driver’s license and access to a personal, insured vehicle.
  • Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
  • Demonstrated success working and communicating effectively in a multi-cultural environment.
  • Attention to detail and accuracy in work product.
  • Flexible, resourceful, and collaborative when working independently and in a team setting.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
  • Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively.
  • Understanding and ability to maintain strict confidentiality regarding client information.

- Ensure any urgent medication needs are resolved and that clients know how to fill and refill prescriptions at an accessible pharmacy. - Assist clients to become self-sufficient in navigating and utilizing transportation resources such as Medicaid taxi and Marta bus system. - Assistance with data entry, analysis, and administrative tasks relevant to health services provided. - Assist the Health Program Coordinator in scheduling and coordinating medical and health appointments for clients. - Assist clients to resolve any issues that arise concerning billing for medical services and coordination between Medicaid or other insurance plans and health providers. - Comply with all policies, procedures, and protocols of the agency, placing importance on client confidentiality. - Refer clients to any other services that may be eligible for or interested in receiving internally at IRC and externally with partnering organizations. - Other duties as assigned.

Qualifications JOB REQUIREMENTS:

Education: Current undergrad, graduate student, or recently graduated student with a focus in Public Health or a related field preferred.

Demonstrated Skills & Competencies:

- Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships. - Demonstrated success working and communicating effectively in a multi-cultural environment. - Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively. - Attention to detail and accuracy in work product. - Understanding and ability to maintain strict confidentiality regarding client information. - Flexible, resourceful, and collaborative when working independently and in a team setting. - Fluent in English, both spoken and written; proficiency in language(s) spoken by client group is desired. - Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes. - Valid driver’s license and access to a personal, insured vehicle. - Submit intern hours on volunteer dashboard.

Working Environment:

- A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities. - May require occasional weekend and/or evening work.

This is a hybrid role. This role will report to the Health & Wellness Supervisor.

Potential interview questions

Can you describe a time when you effectively built a relationship with a client or colleague? This question assesses your relationship-building and communication skills. Provide a specific example of how you established rapport and maintained the relationship.
Tell me about a challenging situation you faced while working in a team and how you handled it. This question evaluates your collaboration and problem-solving abilities. Pro members can see the explanation.
How do you prioritize your tasks when you have multiple deadlines? Pro members can see the explanation. Pro members can see the explanation.
What steps do you take to ensure you maintain confidentiality in your work? Pro members can see the explanation. Pro members can see the explanation.
Have you ever had to navigate a complex system to help someone? Describe the process. Pro members can see the explanation. Pro members can see the explanation.
Added 2 years ago - Updated 1 year ago - Source: rescue.org