Shelter Team Leader Ukraine Lviv

Contract

This is a Professional contract, Grade 6 (NRC) contract. More about Professional contract, Grade 6 (NRC) contracts.

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All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity, and accountability. These attitudes and believes shall guide our actions and relationships.

Role and responsibilities

The following is a brief description of the role.

Generic responsibilities

• Monitor and report on the project activities and ensure compliance with plans and NRC standards
• Implement projects in line with existing NRC guidance on process and procedures
• Suggest new methods and approaches in order to improve the quality of the activities
• Administrate payment requests for rent
• Report all technical related concerns
• Carry out data collection as required
• Prepare and file relevant documents according to procedures

Specific responsibilities

• Work with the Shelter team and Shelter Project Manager on the implementation of projects including properties selection, meeting with refugee and host communities, assessments, monitoring, distribution, etc.
• Maintain accurate records of beneficiaries, transactions, and properties selected
• Support, guide, and lead the Technical Assistants in their daily tasks
• Act responsibly and communicate respectfully with home owners to give a clear and accurate picture of the households’ past, current and future situation.
• Explain the NRC assessment and selection process well to owners who do not fall within the project criteria.
• Ensure the appropriate documentation is in order for beneficiary contracts and subsequent payments.
• Plan the daily and weekly activities in relation to:
• Rapid technical assessments and all technical annexes
• Supervision of work
• Follow-up of troublesome cases
• Ensuring closure of work by the anticipated date
• Response to and follow up on referred cases
• Management of assigned caseloads, including keeping up-to-date records of numbers of housing units, shelter, and landlords contracted
• Be the focal point for technical related database management of the assigned area.
• Submit weekly reports to the Shelter Project Manager on the activities and action points assigned to the TFO.
• Coordinate with various NRC staff at field level on planning and implementing program activities
• Ensure and promote efficient and cost-effective use of NRC’s assets and resources to maximize benefit to beneficiaries.
• Perform any other duties as assigned by the supervisor.
• Coordinate respectfully and positively with local authorities.
• Participate in the design of tools to be used by the Shelter team
• Provide regular reports relating to analysis of assessment findings, as well as progress and situation reports on challenges identified in the field.
• Systematically follow up on referrals and troublesome cases.

Critical interfaces

• By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:
• Cooperation with Shelter Project coordinator, Shelter Technical Officers / Project Officers and management
• Cooperation with support functions (e.g. administration, finances, logistics)
• Cooperation with other programmes staff

Competencies

1. Professional competencies

Generic professional competencies:

• Minimum of 3 years of relevant work experience with NGOs, charities, humanitarian work or similar organisations
• Knowledge of the NGO operations and the dynamics of the humanitarian sector is a plus
• Engineering, finance, or property development degree preferred but not essential

Context/ Specific skills, knowledge and experience:

• Good communication and interpersonal skills
• Strong organizational and team work skills
• Very good English language proficiency
• Solid experience in assessments, surveying and reporting
• Excellent communication and report writing skills (oral and written)
• Strong computer skills (Excel, Word, Power point, ideally Kobo and PowerBi)

2. Behavioral competencies

• Good cultural awareness and sensitivity
• Highly approachable, trustworthy and confidential
• Delivering working tasks in a structured and professional manner, according to a daily activity plan
• Meeting deadlines
• Adhering to the NRC standards, policies and guidelines
• Adapting and coping to change
• Communicate effectively and respectfully
• To act respectfully and guide building owners to give clear and accurate description of the household’s current and past situation
• Make sure that NRC criteria is well communicated to all landlords and beneficiaries

Key Information - Please Take Note When Applying

• Learn more about NRC here
• To apply as an internal candidate, please click on the suitcase icon “I am an employee” on the top right of the page to be redirected to NRC’s internal career site.
• Apply by completing all the system-required fields of your experience, employment history, and education in your application.
• Ensure to attach your latest CV.
• Submit your application and CV in English.
• When creating your profile, include your full name as per your passport.
• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered.
• Unsolicited applications not related to this specific job advertisement will not be considered.
• Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.