Shelter Officer

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UNHCR - UN High Commissioner for Refugees

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Application deadline 6 months ago: Thursday 1 Feb 2024 at 23:59 UTC

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Only candidates who are not nationals of the country of assignment are eligible to apply to this position

Hardship Level

DFamily Type

Non Family with Residential LocationDanger PayResidential location (if applicable)

Budapest, HungaryGrade

PR3Staff Member / Affiliate Type

Professional### * Staff members will not normally serve in International Professional positions in the country of their nationality. In addition, in case of a first appointment upon recruitment, the assignment must be outside the staff member’s country of nationality.

In practical terms this means that you are not eligible to apply for International Professional vacancies advertised in the country where you are national of.

Reason

Regular > Regular AssignmentRemote work accepted

NoTarget Start Date

2024-01-24Job Posting End Date

February 14, 2024Standard Job Description

Shelter Officer

Organizational Setting and Work Relationships The Shelter Officer conducts comprehensive sectoral needs assessments in liaison with other relevant sectors such as protection, programme, community services, public health, WASH, administration and supply. To ensure the most effective response, both quantitative and qualitative data should be gathered on the profile/needs and living conditions of both the displaced population and host community. In first instance, the incumbent ensures that UNHCR Field Operations are supported in carrying out shelter, infrastructure and settlement needs assessments taking into account the current situation, projected population planning figures and the expected scale of returns. Close and regular contact is also maintained with technical and non-technical staff of UN Agencies, Implementing Partners, and shelter sector members, national and international NGOs and Government Authorities. The incumbent also discusses matters relating to shelter and infrastructure coordination and provision. S/he normally reports to a Senior Shelter colleague or Technical Coordinator and maintains a strong collaboration with the Shelter and Settlements Section in HQ. Specialized functions to be dealt with by the incumbent include shelter & infrastructure design, planning, implementation and construction monitoring including remote monitoring (if necessary) throughout all phases of the sheltering cycle, therefore the person should have a strong academic qualification in civil engineering, architecture or a related discipline. The incumbent ensures that shelter responses within the Area of Responsibility (AoR) evolve according to the changing nature of the situation, progressively working towards more durable solutions and drawing from local building practices and materials. Within an urban context, it is essential that shelter responses take into consideration urban planning strategies, including an analysis of residential areas, housing affordability and availability. In addition, regardless of the context, shelter assistance should at all times minimize the risk of eviction, exploitation and abuse, overcrowded living conditions, limited access to services and unhygienic conditions. Special attention must be given to the environment and low carbon approaches, attention to material selection through sustainable means to ensure a green approach to shelter delivery.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties Technical Guidance - Develop and periodically update a suitable shelter approach for the Operation, taking into consideration area-based multi-sectoral approaches, age and gender, culture, climate, environmental protection and the availability of local resources, including materials, capacities and existing infrastructure. - Carry out comprehensive sectoral needs assessments while liaising with other relevant sectors such as protection, programme, community services, WASH, administration and supply. Engage with the relevant stakeholders to ensure that the beneficiary selection process prioritises the shelter needs of the most vulnerable Persons of Concern (POC) are addressed. - Contribute to the development of shelter strategies and periodically review them to reflect evolving situations and ensure alignment with national and global level policies and guidelines including: the Global Compact on Refugees, Sustainable Development Goals, Relevant Global Strategies and Policies. - Provide shelter responses that are developed in line with the Master Planning Principles and designed to adapt to an area-based approach in implementation. - Review, identify and monitor shelter programmes and initiate responses to address the gaps in collaboration and coordination with key UNHCR technical staff, operational partners and authorities as required. - When planning shelter solutions, ensure that due consideration is given to standards in other relevant sectors such as water and sanitation, infrastructure for reception, education and health so that implementation is synchronised and coordinated. - Enforce the adherence of technical elements to standards that reflect UNHCR and other international minimum standards and implementation within budgetary requirements for all shelter and infrastructure works. - Establish clear guidance and detailed standards for coordinated shelter assessments, specific to the operational context in line with emergency standards and long-term durable shelter solutions. - Monitor and follow up the design and construction works to confirm these are approved by the relevant authorities, technically sound, supplemented with accurate drawings, detailed BOQs and specifications. - Provide technical information on the SIP (settlement information portal), and ensure shelter dashboards are populated with relevant data, prepare mission reports and debrief. - Advice UNHCR's implementing partners on sound technical shelter and settlement issues while ensuring compliance with global, national and operational strategies and guidance. - Disseminate and ensure compliance with appropriate internationally accepted shelter standards, best practice and guidelines within UNHCR and among partners to meet quality and oversight expectations.

Coordination and Leadership - Ensure that UNHCR's operation is technically sound in the field of shelter, construction and infrastructure development within the AoR to best meet the needs of POC. - Coordinate and manage UNHCR's shelter and infrastructure interventions in a timely, cost-effective, inter-sectoral manner providing adequate delivery of technical interventions and services to support operational needs. Liaise with the government, line ministries and relevant authorities and counterparts to ensure strong coordination and partnership. - Where activated, ensure a close and operational leading role in the Shelter Cluster so that UNHCR's operational footprint is aligned with the agency goals. In refugee operations, take on the role of the coordination of shelter and settlement activities in line with the Refugee Coordination Model. - Participate, as technical focal point for shelter/infrastructure, in coordination meetings with various stakeholders including Government counterparts to ensure UNHCR's interests and those of the POCs are adequately reflected and disseminate information to all stakeholders in a timely, efficient manner. - Coordinate with partners to assess, analyse and map available information on shelter options in country considering relevant policies, guidelines and plans adopted by the Government.

Collaboration - Collaborate with Programme and emphasise the importance of reviewing technical components of the Project Partnership Agreements that contain any construction and infrastructure projects. Provide advice to Programme during Implementing Partner Selection of shelter sector partners. - Work with Programme as an active member of the Multi-Functional Team in the Operation and regularly participate in multi-sectoral activities to ensure protection and assistance needs of the population are met. - Work with the Supply team to advise on matters related to the procurement of construction, infrastructure and other sector related works and services, including the development of technical specifications, BoQs and drawings for bid documents. - Carry out technical evaluation of the received bids as well as review/inspect the quality of shelter and infrastructure products/works during implementation and at completion. - Work in close collaboration with all relevant stakeholders including local authorities, implementing and operational partners and affected communities on issues related to the shelter and settlement programme, while ensuring the full participation of them in all work in order to achieve optimum levels of adequacy in the shelter response for enhancement of skills development and income generating opportunities.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s). - Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level For P3/NOC - 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree

Field(s) of Education Architecture; Civil Engineering; Structural Engineering; Construction Management; or other relevant field

Certificates and/or Licenses Shelter Coordination Training (Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience Essential Prior experience of implementing shelter and infrastructure projects in humanitarian context and large-scale emergencies coordinating with operational partners governmental technical departments. Prior experience in designing and implementing a shelter strategy, including host family situations, collective shelter and camp settings, in emergency while considering the transition to more sustainable solutions. Project formulation, planning, supervision and management skills. Previous involvement in implementation processes (including development of bill of quantities, analysis of local capacity and local markets, cost estimations, etc.) Experience of construction management (including site supervision, monitoring, quality control, evaluation etc.) including application of participatory approaches to facilitate active participation of communities into the project cycle and into the construction process. Experience in developing shelter and settlement need assessments and undertaking gap analysis for development of shelter programmes. Experience in building on existing local capacity and transfer knowledge as appropriate.

Desirable Knowledge of UNHCR shelter standards, as well as standards related to protection, WASH, environment and land use. Knowledge of a range of shelter assistance options, humanitarian infrastructure, including sensitivity to cultural and gender specific needs to ensure that the social and cultural background of the refugees is taken into account while designing, developing and implementing shelter options. Proficient in basic computer softwares, including engineering (AutoCAD) and basic geo-spatial analysis tools (GPS). Familiarity with and considerable Field exposure to UNHCR programme planning and implementation and on humanitarian operations. Ability making the linkages to rehabilitation and development programmes will be an added advantage.

Functional Skills SP-Environment Planning IT-Computer Literacy SP-Shelter and Site Planning Technical Guidelines and Standards SP-Infrastructure Development/Construction Management/Property Management SP-Design tools such as Global Positioning System (GPS) SP-Autocad for Settlement Planning SP-Global Shelter Cluster Strategy SP-Shelter and Infrastructure Coordination (Functional Skills marked with an asterisk* are essential)

Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

Requirements for the position include:

6 years relevant experience with undergraduate degree; or 5 years relevant experience with graduate degree; or 4 years relevant experience with doctorate degree; Good understanding of the UNHCR footprint in situations of internal displacement and response in complex emergencies; Prior experience of implementing shelter, housing and infrastructure projects in humanitarian context and large-scale emergencies similar in nature to Ukraine where housing solutions are advanced and complex. Prior experience of implementing shelter, housing and infrastructure projects in urban environments; Prior experience of implementing shelter, housing and infrastructure projects in post conflict situations including working with war damaged houses and multi-apartment buildings; Project formulation, planning, supervision and project management skills; Experience in developing shelter needs assessments and undertaking gap analysis for development of shelter programmes; Experience in building on existing local capacity and transfer knowledge as appropriate; Knowledge of UNHCR shelter standards, as well as standards related to protection, WASH, environment and land use.Required languages (expected Overall ability is at least B2 level):

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Desired languages

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Operational context

Nature of Position:

As the emergency shelter and housing programme enters its third operational year, the programme has expanded significantly in complexity and depth. Activities span the whole range of technologies from low-cost emergency shelter support in the east and south to high cost, highly technical housing solutions in the centre and west of the country. Supported by an extremely skilled and motivated Ukrainian workforce (majority with Masters in Engineering or Architecture) the Shelter Officer will be expected to provide leadership in defining the strategy, ensuring targets are met, standards are upheld and innovation is at the forefront of the programme. The role demands a combination of technical skills and experience which matches the Ukrainian context with the ability to lead and inspire a talented and extremely capable team and represent the programme to external stakeholders.

General:

The United Nations High Commissioner for Refugees (UNHCR) has been present in Ukraine since 1994 and substantially increased its presence and response after the full-scale invasion of Ukraine in February 2022. The geographical presence within Ukraine has significatively expanded to deliver the emergency response. The country office is located in the capital, Kyiv, and sub- and field offices, as well as field units, are located in Chernivtsi, Dnipro, Kyiv, L’viv, Odesa, Poltava, Uzhhorod and Vinnytsia. The current set-up is the foundation for the 2024 structure, which, however, may need to be continuously reviewed and adjusted in response to the evolving operational environment.

The war in Ukraine has caused death and suffering on a dramatic scale and left at least 17.6 million people in urgent need of humanitarian assistance and protection. At the end of September 2023, some 5 million people are estimated to be internally displaced, while around 6 million refugees from Ukraine have been recorded across Europe, most of them women and children. Ukraine also hosts a few thousand asylum-seekers and refugees and is home to more than 35,000 people who are stateless or at risk of statelessness.

The massive destruction of civilian infrastructure, with the energy sector being particularly targeted has made life unbearable for millions of people who have lost their homes and livelihoods, and has severely disrupted access to electricity, water, heating as well as critical services, including healthcare, education and social protection services. Humanitarian access continues to be hampered, particularly in areas in the East under the temporary military control of the Russian Federation.

Civilians remain exposed to serious risks to their physical security and integrity, particularly in eastern and southern regions of Ukraine. The risk of GBV, including sexual violence, is high particularly in areas of active hostilities. The separation of families is one of the problems most reported by protection actors, particularly following displacement. Populations displaced or affected by the war live in situations of deprivation, following the loss or damage of their housing, loss of incomes, and the lack of access to essential services, such as health care or education.

The Government of Ukraine maintains a strong lead role in responding to the needs of its population and UNHCR supports the Government and its central and local institutions to provide protection, shelter/housing, cash and in-kind assistance to people impacted by the war. Currently, UNHCR has MOUs with three line ministries, 17 regional state administrations and agreements with 29 partners, mainly local NGOs. Under the leadership of the UN Humanitarian Coordinator, UNHCR operates as part of the inter-agency humanitarian response, working in close coordination with local authorities and humanitarian partners. UNHCR is leading three clusters - Protection, Shelter and NFIs, and CCCM and is part of the Durable Solutions Steering Committee.

The strategic orientation of UNHCR’s response is to reach people with specific vulnerabilities who remain in frontline and heavily affected areas with immediate relief while supporting displaced people and those who have remained in their homes, or returned, with protection advice, housing support and cash assistance to enable their recovery and attainment of durable solutions.

Protection is truly at the centre of this response, as the highest critical needs of the population caused by the international armed conflict are in the area of protection, and UNHCR leads this sector through the Protection Cluster. The Assistant Representative (protection) is therefore not only a key member of the senior management team in the Operation, s/he also regularly represents UNHCR in meetings/conferences, before donors and on the Humanitarian Country Team and in other fora where protection strategies and programmatic responses are developed. Since Ukraine is a highly sophisticated country with a strong government leadership and well-established administrative, social protection and digital systems, it is essential to design and deliver UNHCR’s protection programs in a way which simultaneously addresses immediate needs and supports the further development of sustainable and inclusive national protection systems.

As an EU candidate country, Ukraine will also embark on substantial reforms in numerous sectors, including justice and home affairs, which presents an opportunity to contribute to strengthened and more inclusive protection, asylum and statelessness reduction systems. Working closely with government authorities, local community representatives and partners from the embassies, UN, civil society and international financial institutions, amongst others, is thus key to ensuring that UNHCR’s response is closely aligned with and complementary of national and local strategies and recovery plans.

As the war continues, new urgent humanitarian needs are created every day, alongside protracted ones and peoples’ and communities’ efforts to recover and rebuild their lives in war-torn communities. Among the some 5 million IDPs and 6 million refugees from Ukraine, the majority express a hope and desire to return to their homes as soon as the security situation allows. The protection needs of the population thus need to be analysed and addressed both from a humanitarian as well as from an early recovery and durable solutions perspective, with UNHCR playing a leading role in this work.

Working and Living conditions:

The United Nations High Commissioner for Refugees (UNHCR) has been present in Ukraine since 1994 but has increased its presence by a substantially larger scale up in the operation’s structure, staffing and response after the invasion of Ukraine in February 2022. The geographical presence within Ukraine has significatively expanded to deliver the emergency response. The Country Office is based in Kyiv and new operational offices have been established in the central and western regions. UNHCR now has direct operational presence in Chernivtsi, Dnipro, Kyiv, L’viv, Odesa, Poltava, Uzhhorod and Vinnytsia. The current structure will be continuously reviewed and adjusted in response to the evolving operational environment.

International and national staff live in private apartments in the cities of their duty stations. The quality of life is high, as Ukraine is a developed country with functioning infrastructure. However, the volatile security situation, which includes frequent missile and drone attacks that trigger air raid alarms, affects the living and working environment on a more or less daily basis, including during the winter when energy infrastructure has been attacked.

Security:

There is an ongoing armed conflict in Ukraine and parts of some oblasts, including Donetska, Luhanska, Khersonska, and Zaporizka oblasts, are temporarily controlled by the Russian Federation Armed Forces. The Line of Contact (LoC) is the primary area of kinetic military operations, particularly in the east (Donbas) and southeast regions. Cruise missiles, ballistic missiles, aero-ballistic missiles, and unmanned aerial vehicles (UAVs) have been targeting vital civilian and military sites, including airports, since the start of the invasion. As a result, commercial air travel is suspended, and vehicles and trains are the only modes of transportation.

Critical energy and transportation infrastructure have also been targeted in large-scale aerial attacks since October 2022, resulting in frequent power outages and connectivity issues. These conditions may lead to additional challenges during the upcoming winter season, affecting staff safety and well-being. The UN has not been targeted and retains its impartiality and neutrality when delivering its mandate. However, the danger cannot be fully ruled out, and risks to personnel and dependents, assets, and programmatic activities remain extant.

UN Security Management System (UNSMS) is using comprehensive Security Risk Management (SRM) processes to identify and evaluate security threats and risk levels, which are regularly reviewed. Currently, the most significant threats and hazards are associated with armed conflict, with current risk levels ranging from “high” to “very high” or “unacceptable” in areas with ongoing hostilities. This has resulted in a reduction of humanitarian space, making it difficult and sometimes impossible to access beneficiaries in contested areas. When assessing risk levels, the security personnel and the UNHCR Representative, as part of the country’s Security Management Team, adhere to the SRM process as defined by the UNSMS. However, it's important to note that, in general, the projected risk levels in all three SRM areas where the UN/HCR operates are “high”.

Therefore, those applying for positions in Ukraine should be prepared to work in a highly dynamic security environment where unexpected events occur frequently. Air raids are common, and staff may be required to work from bunkers or underground carparks, metro stations, and other locations for extended periods. Power and water outages could be expected during the winter months and disruptions to public services such as shops and restaurants may occur. Curfews are in place throughout the country, and mission travel must be authorized by the Representative or designated managers, subject to the completion of mandatory BSAFE, SSAFE, and IFAK training and security clearance procedures.

The security unit works closely with UNDSS to ensure that program activities can be implemented within the acceptable level of risk by following the required measures and procedures set up and approved by the Designated Official. Due to the evolving operational and security environment in the country, UNHCR is flexible and may relocate its offices to better serve its mandate of providing protection and assistance to those in need.

Additional Qualifications

Skills

Education

Bachelor of Arts (BA): Architecture, Bachelor of Arts (BA): Civil EngineeringCertifications

Shelter Coordination Training - UNHCRWork Experience

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Judgement & decision making, Organizational awareness, Stakeholder management, Teamwork & collaboration, Technological awarenessUNHCR Salary Calculator

https://icsc.un.org/Home/SalaryScales

Compendium

Add. 3 to Bi-annual Compendium 2023 - Part BAdditional Information

Functional clearance

This position requires Functional Clearance

Added 6 months ago - Updated 6 months ago - Source: unhcr.org