Senior Technical Lead Consultant – HQA (International)

Contract

This is a Consultancy contract. More about Consultancy contracts.

Result of Service

UNRWA is an equal opportunity employer and welcomes applications from both women and men. UNRWA encourages applications from qualified women. Only those applicants shortlisted for interview will be contacted. UNRWA is a non-smoking environment.

Work Location

HQA

Expected duration

11 Months

Duties and Responsibilities

DUTIES AND RESPONSIBILITIES: The Senior Technical Lead Consultant plays a crucial role in leading the implementation of various projects in the Digital Transformation of the Education Department at UNRWA. Under the direct supervision of the Chief Digital Officer, The Consultant will be responsible for translating business requirements into practical, functional, and technical solutions. The consultant will work closely with a team of software developers, business analysts, solution architects, analyst programmers, and quality assurance officers to ensure the successful delivery of these solutions. The emphasis will be on developing user requirements, coordinating technical requirements with the project team, and fostering collaboration to ensure the successful delivery of IT solutions for the Education Department: • Oversees the project team consisting of internal DITID staff, external service providers and other stakeholders as required; empower and motivate the team and encourage a sustainable pace with high levels of quality; monitor and evaluate team performance against plans. • Leads the process of analyzing user requirements received from the Education Department, and based on this analysis, recommends technical solutions, proposes system architecture and design, and provides cost and effort estimates for the implementation of approved solutions. • Lead the design and implementation of various Education Department solutions under the KfW Digital Transformation Program, and ensure relevant modifications are made to enhance scalability and integration with other UNRWA technologies. • As part of a Fusion Team, they are accountable for the development of solutions in his/her assigned domain(s). In this capacity, acts as the Product Lead and will work closely with the Head of the Application Development Team to determine the deliverables. Follow up with the Scrum Master on progress made and changes needed to the application development work assignments. Facilitates communications and interactions between the Scrum Team and other Education Department stakeholders. • Ensures the provision of regular maintenance and support for assigned software applications by the Application Development team through preventive maintenance, resolution of incidents and development of change requests and enhancements. Contributes to the sustainment and enhancement of non-functional aspects of running applications, especially performance. • Organizes unit, integration, and other testing for Education Department systems; oversees the development and implementation of test cases; assists team members in conducting testing; and helps conduct the user acceptance testing. • Plan, execute, and oversee all phases of assigned projects. It includes defining project scope, creating detailed project schedules, managing resources and budgets, and identifying and mitigating project risks. • Serve as the primary point of contact for stakeholders, ensuring effective communication and fostering collaboration among cross-functional teams. Ensure effective coordination with third-party vendors, consultants, and internal teams while emphasizing change management and facilitating user training, ensuring the successful implementation of the assigned project. • Collaborate seamlessly with internal teams, field teams, subject matter experts, business stakeholders, and external partners to translate business requirements into practical, functional and technical solutions. • Coordinates with internal and external development teams, ensuring a seamless alignment with business requirements and technical solutions as may be required. • Oversees and contributes to the production of systems documentation, especially design and technical specifications documents, as well as other artifacts produced during the project, such as test cases, software builds, operational guidelines, etc. • Carry out other duties related to systems development and delivery of projects as assigned by your supervisor(s).

Qualifications/special skills

MINIMUM QUALIFICATIONS AND EXPERIENCE

• An advanced university degree from an accredited educational institution in Computer Science, Information Systems, Software Engineering, Software Architecture, Computer Science, Business Analysis, or related disciplines • A minimum of five years of progressively responsible and relevant professional experience as a Software Developer, Systems Analyst, Business Analyst, or Project Manager • At least two continuous years of relevant international experience outside the country of which the candidate is a national or holds citizenship, a passport or national identity card. • Professional Application Development Certification (desirable) • Project Management Certification (desirable) • Certification in the use of automated SDLC tools or platforms such as DevOps (desirable) • A strong understanding of system development life cycle methodologies (e.g. agile), including practical experience in implementing and overseeing these methodologies across diverse teams. • Experience in cloud-based technologies and platforms, such as Azure or AWS, reflecting the emphasis on designing and implementing cloud-native solutions. • Knowledge of Microsoft Azure stack with a strong understanding of Dynamics 365, React Native

COMPETENCIES • Analyzing • Planning and Organizing • Learning and Researching • Coping with Pressure and Setbacks • Creating and Innovating • Excellent written and spoken English. Knowledge of Arabic is an advantage.

CONDITIONS OF SERVICE

• The consultant will be based in UNRWA HQA Amman - Jordan. • The duration of the consultancy is 11 months with the possibility of extension subject to the availability of funds and continuing need and satisfactory performance. • The selected consultant will receive monthly fees of $6,647 at P3 level of the international staff salary scale.

Languages

Excellent written and spoken English. Knowledge of Arabic is an advantage.

Additional Information

Not available.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.