ICT intern

Support ICT team with technology and network tasks

This opening expired 1 year ago. Do not try to apply for this job.

UNOCHA - Office for the Coordination of Humanitarian Affairs

Open positions at UNOCHA
Logo of UNOCHA

Application deadline 1 year ago: Wednesday 31 Jul 2024 at 03:59 UTC

Open application form

Overview

Support ICT team with technology and network tasks

You have:

  • Completed or enrolled in a graduate school programme or final academic year of a first university degree.
  • Good knowledge of standard software applications like MS Word, MS PowerPoint, and MS Teams.
  • Basic knowledge of hardware and software systems.
  • Fluency in English is required; knowledge of Arabic is desirable.

Contract

This is a I-1 contract. It usually requires 0 years of experience, depending on education. More about I-1 contracts.

Work Location

In-Person Full-time 08:30 to 16:30 or 09:00 to 17:00 (Sun-Wed), and 08:30 - 14:30 (Thu).

Expected duration

The internship is expected to last for 3 months with the possibility for an extension up to 6 months.

Duties and Responsibilities

The Office for the Coordination of Humanitarian Affairs (OCHA) is a department of the United Nations Secretariat. Its mission is to mobilize and coordinate humanitarian action effectively in partnership with national and international actors, to alleviate human suffering, advocate for the rights of populations in need, promote preparedness and prevention of disasters and facilitate the establishment of durable solutions. The internship is in the ICT section within the Administration Unit which provides support to OCHA’s Regional Office for the Middle East and North Africa (ROMENA). The Intern reports to the ICT Officer. The intern will support the ICT team and tasks will include: • Provide first-level support to end-users, troubleshoot issues, and escalate problems as needed. • Assisting in the installation, configuration, and maintenance of hardware and software systems. • Assisting in the development and implementation of IT procedures. • Work closely with the network team to understand and contribute to the administration of the organization's network infrastructure, help in monitoring network performance and addressing connectivity issues. • Support the ICT team in conducting regular audits to ensure compliance with IT standards. • Assist in optimizing cloud resources for efficiency. • Contribute to the IT assets and equipment records in the inventory system. • Keeping abreast of the latest IT trends and technologies.

Qualifications/special skills

The basic education required is ICT, Computer Science, Engineering or in a related field. Applicants must meet one of the following requirements: (a) be enrolled in, or have completed, a graduate school programme (second university degree or equivalent, or higher); (b) be enrolled in, or have completed, the final academic year of a first university degree programme (minimum bachelor’s degree or equivalent). Applicants to the UN Internship Programme are not required to have professional work. experience. However, a field of study that is closely related to the type of internship that you are applying for is required. Applicants must be a student in the final year of the first university degree (bachelor or equivalent), Master’s or Ph.D. Programme or equivalent, or have completed a Bachelor’s, Master’s or PH.D. Programme. Do you meet any of the above criteria? If yes, please indicate which one and attach proof to the application. Please note that you will have to provide an official certificate at a later stage. Applicants must have good knowledge of standard software applications, especially MS Word, MS PowerPoint, Basic knowledge of hardware and software systems and MS Teams.

Languages

English and French are the working languages of the United Nations Secretariat. For this internship fluency in English is required. Knowledge of Arabic is desirable.

Additional Information

Not available.

Intern Specific text

Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

Potential interview questions

Can you describe a time when you provided technical support to someone? This question helps assess your ability to communicate and assist users effectively. Provide a specific example, mentioning your approach and the outcome.
What steps would you take to troubleshoot a network connectivity issue? The interviewer is looking for your problem-solving process and technical knowledge. Pro members can see the explanation.
How do you stay updated with the latest IT trends? Pro members can see the explanation. Pro members can see the explanation.
Describe a project where you had to work with a team. What was your role? Pro members can see the explanation. Pro members can see the explanation.
Have you ever developed or implemented a procedure in a previous role? What did you learn? Pro members can see the explanation. Pro members can see the explanation.
Added 1 year ago - Updated 1 year ago - Source: careers.un.org