Senior Programme Associate (Information Management) SC7 - Maputo

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WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

Female and qualified applicants are especially encouraged to apply.


The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.


Over 1.7 million people in rural and urban areas of Mozambique face high levels of acute food insecurity at the peak of the April to September 2021, all previous districts remained in Crisis (IPC Phase 3) .The key drivers of the food insecurity are conflict (northern), residual effects of the cyclones (northern and central), floods (northern and central), and droughts (southern and central), exacerbated by Covid-19 pandemic. Food insecurity is rising as conflict and repeated displacement, compounded by climatic shocks, have disrupted communities’ agricultural activities and livelihoods. More than 900,000 people in Cabo Delgado, Niassa and Nampula are now facing Crisis or Emergency levels of food insecurity (IPC Phase 3 and 4), while disruption of markets due to insecurity has driven up the cost of food and household items.

Recently, in 23 January 2021, Tropical Cyclone Eloise made landfall 20km south of Beira city, Sofala province as a category 2 Tropical Cyclone where households foods stock, livelihoods were loss, the markets disrupted, and prices of basic commodities increased. Over 261,000 hectares were damaged ahead of the harvest season and over 458,000 people in Sofala and Manica are estimated to be Crisis levels of food insecurity (IPC Phase 3). Zambezia province is receiving IDPs coming from Palma district in Cabo Delgado. The simultaneous and consecutive shocks have left vulnerable affected populations with limited options of coping, 9,500 refugees and asylum seekers in Maratane Refugee Camp (Nampula) are being assisted with food assistance, and strengthen income generation opportunities through a livelihoods project in close collaboration with the Government of Mozambique and other UN agencies. In addition, a third consecutive drought hit southern parts of the country resulting in failure in the main cropping season (2020/21).

The priorities of Food Security Cluster are to provide lifesaving food assistance to vulnerable populations experiencing severe food insecurity and help restore livelihoods to shock affected people. During the month of April, the Food Security Cluster partners assisted more than 115,650 to acutely food insecurity population in the entire Country, the Information Management/ Reporting role is essential to ensure an effective coordination and data analysis of the FSC response.

To support this crucial activity for the Food Security sector and especially for the FSC, the FAO Mozambique office is looking for a Senior Programme Associate Information Management to sustainably support the Food Security Cluster team.


The Senior Programme Associate Information Management fulfills the function of collecting, analyzing and sharing information essential to the Food Security Cluster and its stakeholders. In her/his capacity, the Information Management Officer will be an essential support to the Food Security Cluster and cluster lead agencies (FAO and WFP) in Mozambique, providing all the information needed to guide the response to needs and priorities.

The core competency of the Senior Programme Associate Information Management lies in the ability to convey information in a synthetic and easily understandable form to a wide and varied audience, using the appropriate modes of communication (newsletters, briefing notes, cartographic supports, tables, diagrams.


Education: University degree or equivalent qualification, , preferably in food security, agriculture, geography, science, humanitarian affairs, political science, information technology, information systems, engineering, communication, or related field. Experience: Minimum of 6 years of relevant experience in food security, agriculture, geography, science, humanitarian affairs, political science, information technology, information systems, engineering, or communication.

Essential Knowledge & Skills Required: • Excellent command of data storage and management; • Strong knowledge of spreadsheets and databases (MS Excel and MS Access) or other databases; • Ability to present information in the form of tables, charts and diagrams easily comprehensible; • Knowledge of GIS systems and ability to collect and organize the data needed to produce maps.

Language: Fluency in both Portuguese and English.


Knowledge of sectoral and inter-sectoral monitoring and evaluations; Communication skills and editorial/graphic design capacity; Knowledge of Information Technology and Networking; Experience in web design and computer programming; Expertise of GIS software: ArcGIS preferably or other mapping software would be an asset; Knowledge of Visual Basic/macros; Willingness and ability to work in challenging environments and often critical conditions; Ability to work in a multicultural environment.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Create, manage, and analyze the 5W database (Who does What-Where-When) and develop related IM products, including maps; 2. Collect, consolidate, and analyze the data and information needed to identify and analyze the needs and gaps of the sector, as well as the definition of priorities; 3. Collect proactively from other clusters, organizations, and actors - including state actors - the information needed to analyze the food security situation, needs, response and gaps; 4. Conduct secondary data review, compile an inventory of available assessments and provide FSC partners (and IPC where applicable) with a list of available information/data with respective sources on a regular basis (e.g. common Cluster /Sector data sets, including population data disaggregated by age and sex, assessments and other surveys such as EFSA /CFSAM/SMART, IPC); 5. Develop and maintain database about FSC partners’ activities, analyze and process the data, and share final information and products (dashboards, maps, etc.) with FSC partners. Ensure that data is collected and presented in a way consistent with the FSC objectives; 6. Support the organization and conduct of sectoral and inter-sectoral assessments, according to information needs and guidance from OCHA; 7. Support the Humanitarian needs Overview (HNO) preparation for 2023 and the revision exercise of the HNO / HRP 2022: provide data for FS indicators; together with FSC- Cluster Coordinator (CC), and along with Information Management Working Group (IMWG), analyze the severity of needs and define People in Need (PiN); 8. Support the development, together with the FSC CC and in consultation with sector partners, of the coordination of FSC response plans, strategy and logframe (e.g. HRP); 9. Develop IM services and products to inform decision-making mechanisms, using the appropriate dissemination methods for each target audience; 10. Conduct capacity building for FSC partners on IM (e.g. on monitoring / reporting formats, project submission, excel use) and field monitoring activities; 11. Support the organization of cluster coordination meetings (dissemination of invitations, agendas, logistical organization, etc.), participate in the facilitation of discussions related to IM issues, and contribute to the preparation of minutes of meetings; 12. Create and maintain contacts directories and mailing lists; 13. Maintain updated gFSC country and the FSC Humanitarian Response webpages with all relevant material; 14. Liaise with OCHA and IM Focal Points in other clusters, and attend IM Working Group meetings or other relevant WG meetings – share information as appropriate; 15. Ensure financial monitoring for cluster response activities (e.g. check OCHA FTS); 16. Respond effectively to any request for information from the cluster partners; 17. Other duties as needed.



  • Understand and communicate the Strategic Objectives: Coaches team in the most effective ways to communicate WFP’s Strategic Objectives to WFP team and partners in the field.
  • Be a force for positive change: Implements new methods or tools to improve team’s work processes and productivity.
  • Make the mission inspiring to our team: Maps team’s activities and tasks to specific successes in beneficiary communities to showcase positive impact.
  • Make our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission.


  • Look for ways to strengthen people's skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports.
  • Create an inclusive culture: Facilitates team building activities to build rapport in own unit.
  • Be a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team.
  • Create an “I will”/”We will” spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets.


  • Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work.
  • Focus on getting results: Monitors team’s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately.
  • Make commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team.
  • Be Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field.


  • Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field.
  • Build strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners.
  • Be politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP’s goals and objectives.
  • Be clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team’s efforts to ensure that they will fulfil the needs of internal and external partners.


Capability Name Description of the behaviour expected for the proficiency level Programme Lifecycle & Food Assistance Demonstrates ability to identify key variables and contextual factors that affect food assistance problems and programmes throughout the lifecycle to inform quality programme design or re-design. Transfer Modalities (Food, Cash, Vouchers) Demonstrates ability to analyse and consolidate quantitative and qualitative information from different sources (e.g., market studies) to inform transfer modality selection and programme development. Broad Knowledge of Specialized Areas Demonstrates the ability to interpret basic data in the context of WFP specialised fields to contribute to technical programme design, implementation and monitoring. Emergency Programming Displays capacity to provide inputs into the development, implementation and realignment of high quality emergency programmes. Strategic Policy Engagement w/Government Understands and applies basic principles of engagement with government counterparts at the national or local level.


This position is applicable only to Mozambican Nationals.

Position Title: Senior Programme Associate (Information Management) SC7

Number of positions: 1

Contract Type: Service Contract

Contract Duration: 12 Months

Duty Station: Maputo


10th December 2021


WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

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