Senior Operational Information Management & Reporting Associate (SC7)
Support Operational Information Management and Reporting activities to enhance decision-making.
Overview
Support Operational Information Management and Reporting activities to enhance decision-making.
You have:
- Bachelor's degree in Communications, Journalism, Political Science, Information Management, International Relations, Social Sciences or another relevant field.
- Minimum of 3 years of postgraduate professional experience in a national or an international organization.
- Excellent oral and written communication skills in the English language.
- Proficiency in MS Office and familiarity with data visualization tools (e.g. Tableau, PowerBI, R, etc.).
- Proven writing, design, information synthesis, and communication skills for external products.
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The World Food Programme (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience.
In Sri Lanka, WFP works every day to help improve the nutrition status and food security amongst vulnerable communities, particularly women and children. We take pride in knowing that our day-to-day work makes a difference in the lives of the people we serve.
WFP is on the lookout for multifaceted individuals to join our dynamic team in pursuing our mission in changing lives and saving lives.
Applications are invited from Sri Lankan candidates to fill the following position
BACKGROUND
The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
In emergencies, WFP gets food to where it is needed, saving the lives of victims of war, civil conflict and natural disasters. After an emergency, WFP uses food to help communities rebuild their shattered lives. Present in nearly 80 countries, the organization has the global footprint, deep field presence and local knowledge and relationships necessary to provide access to nutritious food and contribute to the lasting solutions, especially in many of the world’s most remote and fragile areas. In Sri Lanka. a lower-middle-income country, WFP is committed to achieving the Sustainable Development Goals (SDGs) in tandem with sister UN Agencies and the government, and in particular, SDG 2, Zero Hunger.
Despite sound health indicators in Sri Lanka, in comparison to its South Asian neighbours, maternal, new born and child malnutrition continue to pose major challenges for the country, which is characterized by a high level of acute malnutrition, mild to moderate level of chronic malnutrition and widespread micronutrient deficiencies. Further compounding the issue is the increased prevalence of overweight and obesity, as the country undergoes a dramatic nutritional transition influenced by economic growth, urbanization and shifts in the quality and quantity of diets.
A WFP five-year Country Strategic Plan (CSP 2018-2022) was developed in consultation with the Government and other stakeholders and informed by contextual, gender and gap analyses, and recommendations from the 2017 National Strategic Review of Food Security and Nutrition towards Zero Hunger. It supports Sri Lanka’s national development vision with four major Strategic Outcomes:.
➢ Strategic outcome 1: Crisis-affected people have access to food all year round; ➢ Strategic outcome 2: School-age children in food-insecure areas have access to food all year round; ➢ Strategic outcome 3: Children under 5, adolescent girls and women of reproductive age have improved nutrition by 2025; and ➢ Strategic outcome 4: Vulnerable communities and smallholder farmers have strengthened livelihoods and resilience to shocks and stresses all year round.
WFP is seeking a qualified and experienced candidate for the position of Senior Operational Information Management & Reporting Associate (SC7) to support all Operational Information Management and Performance Reporting (OIM) activities and contribute to the establishment and presentation of standard operating picture of WFP programme portfolio.
JOB PURPOSE
The purpose of the job is to support all Operational Information Management and Performance Reporting (OIM) activities and contribute to the establishment and presentation of a standard operating picture of WFP programme portfolio and associated results that facilitate informed and timely decision-making at all levels throughout the organization.
The Operational Information Management & Performance Reporting (OIM) Senior Associate will work under the direct supervision of the Head of Research, Assessment and Monitoring (RAM) Unit with technical guidance from the Deputy Country Director and strategic guidance by the Country Director. He/she will liaise closely with the RAM team, Programme and Communication teams to ensure synergy, accuracy and coherence in information management on strategic and aligned information outreach approaches.
KEY ACCOUNTABILITIES (not all-inclusive)
- Lead the preparation of Annual Corporate Report (ACR) for the Annual Reporting Exercise in collaboration with the country office programme, monitoring & evaluation, logistics and resource management functions by coordinating to ensure coherence and quality of performance information.
- Responsible fort he review, publication, and technical support for drafting of regular operational information management products such as Country Briefs, Situation Reports, input to Daily Operation Brief for senior management, Dashboards or Topic Briefs, in line with established review and approval workflows.
- Support the collation and dissemination of political and humanitarian analysis pertaining to WFP current or future responses and donor policies, trends and preferences to ensure country specific input to WFP's operational reporting.
- Support the collation, analysis and communication of the 'Essential Elements of Information' pertaining to the operational environment and available human, financial and physical assets in order to facilitate access to timely and accurate information used at country, regional and corporate level.
- Support the preparation and development of evidence products (e.g. monitoring findings briefs, market reports, info products on programme activities) for programme and RAM using a range of data visualisation tools that are tailored to particular audiences. Coordinate with HQ and ensure that products are uploaded to the country page of the corporate web site as required.
- Provide support on copyediting, design and information synthesis particularly for external products, including preparation of donor reports.
- Support Management with coordination of the Food Security Cluster working with RAM team, to compile and showcase assessment results, agenda setting, coordinating with the RCO and HCT, minute taking, and dissemination as required.
- Collaborate with UN counterparts to ensure consistency in humanitarian information and to complement WFP analysis and information; compile and report on RCO managed monitoring reports and results and populating the UNINFO Platform.
- Support in strengthening the accessibility, flow and quality of products to communicate essential operational information, data and evidence for internal use and decision making. This can include setting up, expanding and maintaining existing interactive dashboards, online platforms and static products to map out the information; and engaging with various business units to optimize the data flow liaising with RBB RAM unit and other units.
- Support onboarding of new staff with information and guidance on required OIM processes in the CO.
STANDARD MINIMUM QUALIFICATIONS
Education: Bachelor's degree in Communications, Journalism, Political Science, Information Management, international Relations, Social Sciences or another relevant field with a minimum of 3 years of postgraduate professional experience in a national or an international organization or, an advance diploma/HND with 5 years of postgraduate professional experience in a national or an international organization.
Language: Excellent oral and written communication skills in the English language. Fluency in local language/s.
DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE
Minimum of 3 years relevant work experience in writing and designing reports, templates and infographics, collating and analysing information.
KNOWLEDGE
- Proven writing, design, information synthesis and communication skills, including for external products
- Proficiency in MS Office. Proficiency with data visualization tools (e.g. Tableau, PowerBI, R, etc.) would be an asset
- General knowledge of information management best practices, techniques and processes with some understanding of the basic theoretical background
- Strong written and oral communication skills, including substantive analysis and report writing skills
- Knowledge of, or the ability to quickly assimilate, UN/WFP specific processes and systems
COMPETENCIES
- Communication
- Reporting
- Planning and Organizing
- Cognitive capacity
- Interpersonal relations
4Ps CORE ORGANISATIONAL CAPABILITIES
Purpose
- Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
- Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
- Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
- Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.
People
- Look for ways to strengthen people's skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
- Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
- Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
- Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.
Performance
- Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
- Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
- Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
- Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.
Partnership
- Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
- Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
- Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
- Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.
TERMS AND CONDITIONS
*Initial contract will be for a period of one year which is renewable, depending on the performance of the post incumbent, financial feasibility and the organizational requirements.
DEADLINE FOR APPLICATIONS
Friday, 15 July 2022
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WFP encourages female candidates and people with disabilities to apply.
WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis. We are committed to promoting diversity and the principle of equal employment opportunity for all our employees and encourages qualified candidates to apply irrespective of religion or belief, ethnic or social background, gender, gender identity and disability.
WFP is committed to diversity and inclusion within its workforce. WFP has zero tolerance for sexual exploitation and abuse, any kind of harassment, including sexual harassment, abuse of authority or discrimination. All selected candidates will, undergo rigorous reference and background checks. No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
Potential interview questions
| Describe a time when you had to manage multiple projects simultaneously. | This question assesses your multitasking and prioritization skills. | Highlight your organizational strategies and how you ensured timely completion of all projects. |
| How do you ensure the accuracy of reports you prepare? | The interviewer wants to know your approach to verifying information before publication. | Pro members can see the explanation. |
| Can you give an example of how you used data visualization tools to convey complex information? | Pro members can see the explanation. | Pro members can see the explanation. |
| What challenges have you faced in information management, and how did you overcome them? | Pro members can see the explanation. | Pro members can see the explanation. |
| In your opinion, why is effective communication important in humanitarian work? | Pro members can see the explanation. | Pro members can see the explanation. |