Senior Operational Information Management & Reporting Associate (SC7)

Crisis & Emergency Response

Overview

Support WFP's Operational Information Management and facilitate decision-making.

You have:

• Bachelor's degree in relevant field with minimum 3 years of experience in a national or international organization.
• Excellent oral and written communication skills in English and fluency in local languages.
• Minimum of 3 years of relevant work experience in preparing and designing reports, templates and infographics.
• Proficiency in MS Office and data visualization tools like Tableau or PowerBI.
• Knowledge of information management best practices and processes.

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WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

BACKGROUND

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

In emergencies, WFP gets food to where it is needed, saving the lives of victims of war, civil conflict and natural disasters. After an emergency, WFP uses food to help communities rebuild their shattered lives. Present in nearly 80 countries, the organization has the global footprint, deep field presence and local knowledge and relationships necessary to provide access to nutritious food and contribute to the lasting solutions, especially in many of the world’s most remote and fragile areas. In Sri Lanka. a lower-middle-income country, WFP is committed to achieving the Sustainable Development Goals (SDGs) in tandem with sister UN Agencies and the government, and in particular, SDG 2, Zero Hunger.

Despite sound health indicators in Sri Lanka, in comparison to its South Asian neighbours, maternal, new born and child malnutrition continue to pose major challenges for the country, which is characterized by a high level of acute malnutrition, mild to moderate level of chronic malnutrition and widespread micronutrient deficiencies. Further compounding the issue is the increased prevalence of overweight and obesity, as the country undergoes a dramatic nutritional transition influenced by economic growth, urbanization and shifts in the quality and quantity of diets.

A WFP five-year Country Strategic Plan (CSP 2018-2022) was developed in consultation with the Government and other stakeholders and informed by contextual, gender and gap analyses, and recommendations from the 2017 National Strategic Review of Food Security and Nutrition towards Zero Hunger. It supports Sri Lanka’s national development vision with four major Strategic Outcomes:.

➢ Strategic outcome 1: Crisis-affected people have access to food all year round; ➢ Strategic outcome 2: School-age children in food-insecure areas have access to food all year round; ➢ Strategic outcome 3: Children under 5, adolescent girls and women of reproductive age have improved nutrition by 2025; and ➢ Strategic outcome 4: Vulnerable communities and smallholder farmers have strengthened livelihoods and resilience to shocks and stresses all year round.

WFP is seeking a qualified and experienced candidate for the position of Senior Operational Information Management & Reporting Associate (SC7) to support all Operational Information Management and Performance Reporting (OIM) activities and contribute to the establishment and presentation of standard operating picture of WFP programme portfolio.

JOB PURPOSE

The purpose of the job is to support all Operational Information Management and Performance Reporting (OIM) activities and contribute to the establishment and presentation of a standard operating picture of WFP programme portfolio and associated results that facilitate informed and timely decision-making at all levels throughout the organization.

The Operational Information Management & Performance Reporting (OIM) Senior Associate will work under the direct supervision of the Head of Research, Assessment and Monitoring (RAM) Unit with technical guidance from the Deputy Country Director and strategic guidance by the Country Director. He/she will liaise closely with the RAM team, Programme and Communication teams to ensure synergy, accuracy and coherence in information management on strategic and aligned information outreach approaches.

KEY ACCOUNTABILITIES (not all-inclusive)

• Lead the preparation of Annual Corporate Report (ACR) for the Annual Reporting Exercise in collaboration with the country office programme, monitoring & evaluation, logistics and resource management functions by coordinating to ensure coherence and quality of performance information.
• Responsible fort he review, publication, and technical support for drafting of regular operational information management products such as Country Briefs, Situation Reports, input to Daily Operation Brief for senior management, Dashboards or Topic Briefs, in line with established review and approval workflows.
• Support the collation and dissemination of political and humanitarian analysis pertaining to WFP current or future responses and donor policies, trends and preferences to ensure country specific input to WFP's operational reporting.
• Support the collation, analysis and communication of the 'Essential Elements of Information' pertaining to the operational environment and available human, financial and physical assets in order to facilitate access to timely and accurate information used at country, regional and corporate level.
• Support the preparation and development of evidence products (e.g. monitoring findings briefs, market reports, info products on programme activities) for programme and RAM using a range of data visualisation tools that are tailored to particular audiences. Coordinate with HQ and ensure that products are uploaded to the country page of the corporate web site as required.
• Provide support on copyediting, design and information synthesis particularly for external products, including preparation of donor reports.
• Support Management with coordination of the Food Security Cluster working with RAM team, to compile and showcase assessment results, agenda setting, coordinating with the RCO and HCT, minute taking, and dissemination as required.
• Collaborate with UN counterparts to ensure consistency in humanitarian information and to complement WFP analysis and information; compile and report on RCO managed monitoring reports and results and populating the UNINFO Platform.
• Support in strengthening the accessibility, flow and quality of products to communicate essential operational information, data and evidence for internal use and decision making. This can include setting up, expanding and maintaining existing interactive dashboards, online platforms and static products to map out the information; and engaging with various business units to optimize the data flow liaising with RBB RAM unit and other units.
• Support onboarding of new staff with information and guidance on required OIM processes in the CO.

STANDARD MINIMUM QUALIFICATIONS

Education: Bachelor's degree in Political Science, Economics, Statistics, Information Management or Journalism, Business Management, International Relations, Social Sciences or another relevant field with a minimum of 3 years of postgraduate professional experience in a national or an international organization or, an advance diploma/HND with 5 years of postgraduate professional experience in a national or an international organization.

Language: Excellent oral and written communication skills in the English language. Fluency in local language/s.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

Minimum of 3 years relevant work experience in preparing and designing reports, templates and infographics, collating and analysing information

KNOWLEDGE

• Proven analytical, writing, design, information synthesis and communication skills, including for external products
• Proficiency in MS Office. Proficiency with data visualization tools (e.g. Tableau, PowerBI, R, etc.) would be an asset
• General knowledge of information management best practices, techniques and processes with some understanding of the basic theoretical background
• Strong written and oral communication skills, including substantive analysis and report writing skills
• Knowledge of, or the ability to quickly assimilate, UN/WFP specific processes and systems

COMPETENCIES

• Communication
• Reporting
• Planning and Organizing
• Cognitive capacity
• Interpersonal relations

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

• Understand and communicate the Strategic Objectives: Coaches team in the most effective ways to communicate WFP’s Strategic Objectives to WFP team and partners in the field.
• Be a force for positive change: Implements new methods or tools to improve team’s work processes and productivity.
• Make the mission inspiring to our team: Maps team’s activities and tasks to specific successes in beneficiary communities to showcase positive impact.
• Make our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission.

People

• Look for ways to strengthen people's skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports.
• Create an inclusive culture: Facilitates team building activities to build rapport in own unit.
• Be a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team.
• Create an “I will”/”We will” spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets.

Performance

• Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work.
• Focus on getting results: Monitors team’s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately.
• Make commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team.
• Be Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field.

Partnership

• Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field.
• Build strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners.
• Be politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP’s goals and objectives.
• Be clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team’s efforts to ensure that they will fulfill the needs of internal and external partners.

TERMS AND CONDITIONS

The initial contract will be for a period of 12 months

DEADLINE FOR APPLICATIONS

COB Sunday, 1 May 2022

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QUALIFIED FEMALE APPLICANTS ARE ESPECIALLY ENCOURAGED TO APPLY.

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

Apply now

Potential interview questions

Added 4 years ago - Updated 1 year ago - Source: wfp.org