Senior Innovation and Digital Transformation Officer

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UNOV - United Nations Office at Vienna

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Application deadline 9 months ago: Saturday 9 Sep 2023 at 23:59 UTC

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This is a P-5 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 10 years of experience, depending on education.


The salary for this job should be between 110,869 USD and 138,944 USD.

Salary for a P-5 contract in Vienna

The international rate of 110,869 USD, with an additional 0% (post adjustment) at this the location, applies. Please note that depending on the location, a higher post adjustment might still result in a lower purchasing power.

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Org. Setting and Reporting The position is located in the Information Technology Service (ITS), Division for Management (DM), United Nations Office at Vienna (UNOV) / United Nations Office on Drugs and Crime (UNODC). The Senior Innovation and Digital Transformation Officer reports to the Chief of the Information Technology Service ITS/DM/UNOV-UNODC.

For more information on UNOV-UNODC, please visit the following websites: and

Responsibilities Within delegated authority, the Senior Innovation and Digital Transformation Officer will be responsible for the following specific duties:

  • Manage the UNOV/UNODC technology innovation portfolio and related support for UNOV/UNODC Digital Transformation initiatives, seeking to add value to UNODC global, regional, and national projects and supported Secretariat entities. Track benefits, including financial performance, efficiency and effectiveness committed in the portfolio. Provide substantive input in the preparation of the ITS budget plans and submissions.
  • Advise the Chief of ITS on, and co-lead on the elaboration of, the ITS Strategy, particularly on innovative approaches for ITS to ensure a right fit approach to sourcing of digital transformation activities. Advise the Chief of ITS on any organizational aspects as they may be relevant, including structures, roles, or governance.
  • Represent and deputize Chief during periods of absence or as assigned.
  • Lead the ITS Enterprise Architecture initiative. Oversee architecture as it relates to technologies and technological solutions. Take the role of alternate chair on the existing governance board. As an output to enterprise architecture work, determine legacy, prioritize initiatives to eliminate legacy, as well as recommend the overcoming of technological debt.
  • Ensure that innovation happens in alignment with UN policy, the Office of Information and Communications Technology (OICT) strategy, and mandated directions. Liaise, as required, with global UN architecture-related forums to ensure compliance of all UNOV/UNODC solutions. Advise the Chief of ITS on complex innovation-related compliance issues.
  • Review and recommend uses of new technologies, as shared internally, or escalated by ITS governance bodies, or after requirements from the UNOV/UNODC organization.
  • Make recommendations so innovation is a core component of projects, including adequate governance arrangements. Support UNOV, UNODC global, regional, and national projects in field offices on proposals for ICT solutions to support project objectives.
  • Connect regularly with internal and external clients, using multilingualism due to expansion of services in Francophone speaking countries, to ensure that innovation plans and delivery go in line with client hopes and wishes. Build rapport and promote UNOV/UNODC innovation-related activities.
  • Establish and leverage partnerships to deliver more value through collaborative innovation.
  • Lead some projects (as assigned by the Chief of ITS) including those with high complexity, some of which may impact existing ICT operations and thus require advising infrastructure managers.
  • Lead team members efforts to collect and analyze data and provide insight to identify trends or patterns for data-driven planning, decision-making, presentation and reporting. Ensure that everyone can discover, access, integrate and share the data they need.
  • Participate in various committees and inter-governmental Governance bodies as a representative of ITS as required.
  • Perform other work-related duties, as required.

    Competencies Professionalism: Has broad knowledge of all aspects of systems design, development, management and implementation of highly complex information systems, including state-of-the-art knowledge of enterprise resource planning systems, applications and techniques, gained through wide seasoning and long experience in the field; has demonstrated capacity for intellectual leadership and ability to integrate knowledge with broader strategic, policy and operational objectives. Has ability to advise senior management on complex systems development and related matters of significant importance to the institution; conceptual and strategic analytical capacity to understand information systems and business operational issues so as to thoroughly analyze and evaluate critical systems matters. Has demonstrated ability to assess complex user information requirements and develop IT solutions to address business needs. Has demonstrated adaptability to changing priorities; strong negotiation skills and ability to influence others to reach agreement on difficult issues. Has ability to analyze and interpret data in support of decision-making and convey resulting information to management. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.

Building Trust: Provides an environment in which others can talk and act without fear of repercussion; manages in a deliberate and predictable way; operates with transparency; has no hidden agenda; places confidences in colleagues, staff members and clients; gives proper credit to theirs; follows through on agreed upon actions; treats sensitive or confidential information appropriately.

Judgement/Decision-Making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye to the impact on others and on the Organization; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines the actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.

Education Advanced university degree (Master’s degree or equivalent) in computer or information systems, management, mathematics, statistics or related area is required. A first level university degree in similar fields in combination with two additional years of qualifying experience may be accepted in lieu of advanced university degree. ITIL4 certification is required. Prince2 certification is desirable. Additional certification in computer and information systems and/or project management is desirable. Successful completion of both degree and non-degree programmes in data analytics, business analytics or data science programmes is desirable.

Job - Specific Qualification ITIL4 certification is required

Prince2 certification is desirable.

Certification in computer and information systems and/or project management is desirable.

Completion of both degree and non-degree programmes in data analytics, business analytics or data science programmes is desirable.

Work Experience A minimum of ten years of progressively responsible professional experience in information management systems and enterprise resource planning systems is required.

Experience in managing innovative initiatives requiring internal and external partnerships in complex institutional environments is required.

Experience in managing complex ICT operations including multilayered infrastructure settings and data centers, and service desk services, is required.

Experience in leading and delivering projects with important Artificial Intelligence or Blockchain components is required.

Experience in managing business relationships management teams is required.

Work experience on software development life cycles for complex enterprise-wide systems and applications and related methodologies / industry best practices is desirable.

Experience of leadership in complex environments without formal authority is desirable.

Experience in data analytics or related area is desirable.

Languages English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English and French is required. Knowledge of Spanish is desirable. Knowledge of another United Nations official language is an advantage.

Assessment Evaluation of qualified candidates may include a technical test and a competency-based interview.

Special Notice This is an extra-budgetary post. Filling of this position is subject to funding availability and the initial appointment will be for a period of one year. Extension of the appointment is subject to extension of the mandate and/or the availability of the funds.

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

The United Nations is Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

Staff members of the United Nations Secretariat must fulfil the lateral move(s) or geographical requirements as set out in ST/AI/2016/1 to be eligible to apply for this job opening. Staff members are requested to indicate all qualifying lateral or geographical move(s) in their Candidate Profile (CP) and Motivation Statement.

Applicants, who successfully go through a competitive recruitment process and are recommended for selection and/or inclusion in the roster of pre-approved candidates for subsequent job openings at the same level and with similar functions, may have their application information and roster status shared with other UN Organizations. Such applicants may be contacted by other UN Organizations for similar job openings, subject to the confirmation of their interest. Placement on the roster is no guarantee of a future selection.

Vienna is classified as a H and a family duty station.

United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.


Added 10 months ago - Updated 9 months ago - Source: