SENIOR INFORMATION TECHNOLOGY ASSISTANT

Contract

This is a G-7 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 7 years of experience, depending on education. More about G-7 contracts.

Org. Setting and Reporting This position is located in the Global Technical Team (GTT) in the Department of General Assembly and Conference Management (DGACM) in Vienna. The incumbent reports to the Computational Linguist leading gText Project Technical Team.

Responsibilities Within delegated authority, the gText Technical Team Leader Assistant (Senior .Net Software Engineer) will be responsible for the following duties:

•Participates in the architecture design, implementation planning, solution development, programming, testing in Dev/QAT/UAT/Production environments, debugging, production roll-outs and troubleshooting and implementation of new and existing application systems releases, modules and functionalities for of the translation tools. •Designs architecture, develops, tests, debugs, and implements complex computer application systems and programmes using GTT established IT standards for IT technologies, programming languages and tools, namely: .Net, C#, Visual Studio, Scrum, Agile, Azure DevOps, Octopus, Seq, Azure Cloud, Elastic Search. •Designs architecture, develops, tests, debugs, implements and maintains applications using UN standard web based and client server development frameworks and technologies ASP.NET, MVC, C#, WCF, MS SQL Server, XML; •Develops applications optimized code within .NET framework using Code First technology to carry out database transactions efficiently, data processing logic using stored procedures; - Develops and implements databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality; •Serves as team member in the planning, specification clarification, architecture design, development, implementation and support of computers application systems; independently liaises with users to define and specify requirements. •Monitors computer applications systems using appropriate monitoring tools and produces monitoring and incident reports. •Prepares technical documentation for deployed and new computer application systems and conducts technical presentations. •Maintains functional and architecture specifications for computer application systems, programs and procedures developed and/or modified. •Provides support for deployed computer application systems including version management, data recovery and deployment; •Provides guidance to new/junior staff and external experts. •Performs administrative other functions, such as capacity planning, recruitment tasks and budgeting. •Rotates on daytime, after-hours and weekend work shifts, as needed. •Stays available for overtime and on-call assignments, depending on the needs of service. •Performs functions of Team Lead (Officer in Charge) in his/her absence. •Guides, trains and supervises other general service staff and individual contractors. •Facilitates delivery of gText and related language support services in order to ensure efficient processing of multilingual documentation; •Provides support for gText users and related services and helps to expand and improve the effectiveness of these services; •Assists the Computational Linguist in implementing the Division's workplan and overall Departmental policy relating to gText services;

Competencies •Professionalism: Knowledge of organizational information infrastructure, including hardware, software and application systems. Knowledge of relevant programming language(s) and ability to use programming skills to develop information systems. Knowledge of system development workflow and document flow processes, ability to conduct research and gather information from a wide variety of standard and non-standard sources. Ability to respond to changing requirements and assignments, ability to apply good judgment in the context of assignments given. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

•Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

•Client Orientation: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

•Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.

Education High school diploma or equivalent is required.

Work Experience 10 years of experience in programming or software development is required.

5 years of experience in designing and developing applications using ASP. NET and C# is required.

5 years of experience with MVC, JavaScript, jQuery is required.

5 years of experience with MS SQL Server and Object Relational Mapping (ORM) is required.

1 year of experience with production systems using Azure Cloud Services such as Azure Service Bus, Functions and App Services is required.

Experience in team lead role including release and team management is required.

Experience with production deployment, maintenance and troubleshooting of Elastic Search clusters is required.

Experience in production support of complex multi-layer systems is required.

1 year of experience with XML is desirable.

Experience in tools managing version control such as Azure DevOps Services or GIT is desirable.

Languages English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another official United Nations language is desirable.

Assessment Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment. Applicants for positions subject to local recruitment are required to be authorized to work in the country regardless of where they live at the time of applying for the job opening. Selected candidates/staff members will be responsible for any costs related to their travel and relocation in the context of onboarding to report for duty.

Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application. Having passed the Administrative Support Assessment Test [in English] at the United Nations headquarters, Economic Commission for Africa, Economic and Social Commission for Western Asia, United Nations Office at Geneva, United Nations Office at Vienna, International criminal tribunal for Rwanda or International Criminal Tribunal for the former Yugoslavia may be accepted in lieu of the GGST.

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.