Senior ICM Housing Casworker

Job Description

Job Overview/Summary:

The Senior ICM Housing Caseworker will support the ICM team by providing comprehensive, culturally appropriate, and trauma informed client-centered housing case management services for program participants, according to the grant guidelines. This position will have a focus on expanding and supporting the ICM Housing programing (i.e. low income housing, community partners, resource gathering, volunteer coordinator) and will provide administrative support to the ICM Program Coordinator. The staff member will have a working knowledge of all housing direct service programs and refer clients and support teammates as appropriate.

Major Responsibilities

- Provide comprehensive housing case management services to all identified ICM clients.

- Guide/assist participants to establish and receive housing support services in the community, based off the individual service plan.

- Ensure all services are linguistically appropriate and help advocate for mainstream housing and low income housing service providers to assist in providing culturally and linguistically appropriate services.

- Conduct outreach to external and internal housing partners and keep track of referrals to community partners for follow-up.

- Work with Economic Development team to keep track of monthly client rental assistance and ICM housing direct assistance funds.

- Provide feedback and suggestions to improve client services.

- Develop thorough tracking tools, keep Box files up to date, and train necessary staff on their usage.

- Offer informal support and leadership to colleagues.

- Participate in all program meetings, staff development activities, and fully engage as a member of the team.

Key Working Relationships:

Position Reports to: ICM Program Coordinator Other Internal and/or external contacts: The ICM Senior Housing Caseworker will be responsible for developing relationships within the IRC ICM network and external relations with housing service agencies, resettlement agencies, and government entities to expand the role of IRC ICM housing programs.

Job Requirements:

- 2+ years of case management experience in a social services environment.

- Undergraduate degree in Human Services, Social Work, or similar field strongly preferred; comparable related work experience may be substituted.

- Fluency in written and spoken English; bilingual ability in a prominent client language preferred.

- Comprehensive knowledge of local community services

- Demonstrated ability to work independently.

- Strong problem-solving skills.

- Experience working in a multicultural environment.

- Ability to manage time effectively.

- Some supervisory/staff oversight experience preferred.

- Good computer skills, including Microsoft office and use of databases.

- Ability to prepare accurate and timely reports.

- Ability to document client interactions and services provided and maintain updated and accurate case files.

- Ability and willingness to drive 15 passenger van.

- Must have a valid driver’s license, active insurance policy and access to reliable personal transportation.

COVID-19 Vaccination Requirement****: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).

Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

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