Senior HR Associate (Payroll QA), GS-7, Global Shared Services Centre, Budapest, Hungary

Contract

This is a G-7 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 7 years of experience, depending on education. More about G-7 contracts.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, results.

UNICEF's Global Shared Services Centre (GSSC) in Budapest, Hungary provides services to UNICEF offices globally in the areas of Finance, Human Resources, Payroll and Information Technology.

GSSC has won the 2019 Business Services Firm of the Year in Hungary, one of 26 regional awards announced at the Central and Eastern European Business Services Summit & Awards held in Warsaw, Poland.

How can you make a difference?

The Senior Human Resources Associate (Payroll Quality Assurance) will report to the Chief Human Resources (Payroll), who is at the P-5 level.

The Senior Human Resources Associate (Payroll Quality Assurance) will be responsible for strengthening oversight over the internal processing at the GSSC, including a new component of service quality assurance, to ensure payroll services are performed efficiently in compliance with UNICEF policies, procedures and internal SOPs.

In addition to the role of compliance, the incumbent will also monitor processes, follow up on suspicious transactions, issue reports on trends from data analysis and raise awareness of potential fraud risk.

This role will complement the work done by the Subject Matter Expert (SME) function.

Summary of key functions:

Compliance

• Define Quality Assurance (QA) program and quality guidelines.
• Perform quality audits and statistical sampling for quality control testing including the compensation tables.
• Conduct QA reviews on the monthly payroll process, transaction Processing, ensuring compliance with SOPs and, consistency in application of HR rules and process across teams.
• Complete SOP risk analysis.
• Ensure that comprehensive documentation is in place on which to base compliance review.
• Ensure that the risk framework is updated and representative.
• Prepare and present compliance reports, that highlight issues identified or unresolved.
• Evaluating process and system improvements.

Detective reporting:

• Review Risk Frameworks.
• Conduct Risk Assessment and Fraud Prevention Analysis.
• Utilize data analytics methods (detective control analysis – see such as variance analysis, verification procedures (completeness and accuracy) to validate fluctuation in data is reasonable and highlight unexpected anomalies requiring further investigation.
• Generate and review reports to identify and validate data inputs entered by users against their own record.
• Produce detective control reports. Facilitate discussion with WSM regarding report results and follow-up actions required.

Coordination with key partners and stakeholders:

• Work closely with work process owners and stakeholders keeping them informed of findings and follow up actions required.
• Liaise with Service Quality Management focal points to ensure service quality assurance.
• Coordinate with audit focal points to conduct proof audit.

Provide overall support to HR Payroll Section and Chief as required, including special projects.

To qualify as an advocate for every child you will have…

• Completion of secondary education (i.e. high school diploma) is a minimum requirement.
• University level courses in human resources, finance or business administration are desirable.
• Minimum of seven years of relevant work experience in payroll and related areas is required. A completed university degree from an accredited institution will be counted toward the minimum work experience requirements.
• Solid knowledge of payroll processes and entitlements is required.
• Strong knowledge of HR and Payroll systems, including SAP is required.
• Strong data analytical skills are required.
• Proven initiative, proactivity and ability to work independently.
• Strong interpersonal and communication skills.
• Work experience with a development organization is an asset.
• Work experience in shared service centre context is an asset.
• Fluency in English (verbal and written) is required.
• Knowledge of an additional UN Language (Arabic, Chinese, French, Russian, Spanish) is a strong asset.

A hybrid selection approach may be applied during the assessment process, depending on the nature of the eligible applications.

Applicants must be nationals of EU countries or in possession of a valid work permit. Please attach a copy of your work permit to your application submission.

General Service (GS) staff are locally recruited staff and therefore, candidates are personally responsible for any travel and accommodation arrangements. UNICEF does not facilitate MFA accreditation for locally recruited staff.

For every Child, you demonstrate…

UNICEF’s core values of Care, Respect, Integrity, Trust and Accountability and the following core competencies:

• Builds and maintains partnerships
• Demonstrates self-awareness and ethical awareness
• Drive to achieve results for impact
• Innovates and embraces change
• Manages ambiguity and complexity
• Works collaboratively with others

View our competency framework at:

https://www.unicef.org/careers/media/1041/file/UNICEF%27s_Competency_Framework.pdf

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

UNICEF is committed to promote the protection and safeguarding of all children.