Senior Financial Information Assistant
Application deadline 2 months ago: Tuesday 2 Aug 2022 at 23:59 UTCOpen application form
This is a G-7 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 7 years of experience, depending on education. More about G-7 contracts.
Org. Setting and Reporting The position is the local team leader of the Master Data Management (MDM) Section located in Brindisi which reports to the Finance Policy and Internal Controls (FPIC), Office of Programme Planning, Finance and Budget, Department of Management Strategy, Policy and Compliance. The incumbent reports to the Financial Information Officer, Master Data Team in New York.
Responsibilities - Provide leadership and work direction to assigned project team, and/or mentor and supervise the work of new/junior officers, contract staff, and other personnel. - Gathers and reviews requirements for development of financial, performance and monitoring reports and provides relevant support to finance users. Participates in the development, programming, testing, debugging and implementation of financial application system servicing OPPFB . - Liaises with users to define and specify requirements, develops tests and implements simple computer application systems and programs using UN established standards for IT technologies, programming languages and tools. - Prepares technical and user documentation for deployed computer application systems, as well as training materials and conducts technical presentations. - Provides support for deployed computer application systems including version management, data recovery and deployment to users' offices; performs ongoing reviews with users and developers and responds to user requests. - Supervise team members as well as performs daily operational tasks of creating and maintaining all types of Business Partner information for SAP. - Monitor and address requests received according to pre-set Customer Relationship Management (CRM) workflow. - Monitor request statistics and provide reports to the Chief of Master Data in UN Headquarters New York - Maintains the integrity of business partner data, undertakes data cleansing, enhances the quality of data and provides accurate reports and ensures adherence to Service Level Agreements. - Escalate problems encountered to the Central Master Data Service Desk in UNHQ-NY. - Provides support in maintaining Financial Master Data. Coordinates the overall operations related to the Master Data Maintenance - Assists in the development as well as maintains and enhances procedures, Standard Operating Procedures (SOPs), reference documents, work status posted in the collaboration space and keep them updated for the use of MDM team members and management. - Provides training and guidance to team members and peers. - Consults/Coordinates with the Office of Programme Planning Finance and Budget (OPPFB), Procurement Division, Travel Office, and Office of Human Resource Management (OHRM) MDM Teams, Umoja (SAP) Technical Support Staff, Office of Information Communication and Technology (OICT) help desk and other concerned parties to resolve issues encountered. - Acts as liaison with main stakeholders to effectively process requests and to optimize working practices. - Performs other duties as required.
Competencies Professionalism Knowledge of organizational software and application systems. Advanced knowledge of Microsoft Office applications including Excel, Access, Word and PowerPoint; ability to respond to changing requirements and assignments. Knowledge of system development workflow and document flow processes, ability to conduct research and gather information from a wide variety of standard and non-standard sources. Ability to respond to changing requirements and assignments, ability to apply good judgment in the context of assignments given. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.
Teamwork Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Client Orientation Considers all those to whom services are provided to be "clients " and seeks to see things from clients' point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients' needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.
Education High school diploma or equivalent is required.
Work Experience A minimum of ten years of experience in finance, accounting, budget or business administration, information systems management or a related area is required.
Experience working with an Enterprise Resource Planning (ERP) such as SAP is required.
Experience in Master Data Management is required.
Experience in information systems support, customer service management or related area is required.
Experience with a Customer Relationship Management (CRM) system such as Siebel is desirable.
Experience managing a team is desirable.
Languages English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required.
Assessment Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
Special Notice This position is temporarily available until 31 January 2023.
If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment.
While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post.
Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station.
This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15.
Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation.
Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service.
This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.
Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application. Having passed the Administrative Assessment Support Test (ASAT) in English at Headquarters, ECA, ESCWA, UNOG, UNOV, ICTR, or ICTY or the United Nations Examination for Accounting Assistants (AACE) at UN Headquarters or passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration for this post.
At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.
The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position.
United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
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