Senior Change Management Advisor

Contract

This is a P-5 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 10 years of experience, depending on education.

Salary

The salary for this job should be between 208,877 USD and 261,770 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

Org. Setting and Reporting The incumbent reports to the Chief of the Country Business Strategy Branch at DCO HQ. The post does not require physical presence in New York. The post is for 1 year, extendable upon satisfactory performance and availability of budget.

Over the past year, the UNSDG Business Innovations Strategic Results Group has developed additional guidance and business models to advance the SGs efficiency agenda. Business Operations Strategy, Common Back Office and Common Premises are critical instruments to enhance efficiency and effectiveness of the UN System through common operations support to the UN programme implementation.

Responsibilities Within delegated authority, the Senior Programme Officer will be responsible for the following duties: (These duties are generic, and may not be performed by all Senior Programme Officers.) •Takes the lead to develop, implement and evaluate assigned programmes/projects, etc.; directs subordinates in programme/project development, implementation, monitoring and assessment; directs review of relevant documents and reports; identifies priorities, problems and issues to be addressed and proposes corrective actions; liaises with relevant parties; identifies and initiates follow-up actions. •Support the operationalization of the UN Secretary Generals efficiency agenda at global, regional and country level, with particular attention on issues related to UNSDG initiatives (BOS, CBO and Common Premises, Regional Efficiencies); •Ensures implementation of gender mainstreaming guidelines by assessing the implications for men and women of any planned action, including legislation, policies or programmes, in all areas and at all levels. •Directs research and programme evaluation and presents information gathered from diverse sources. •Coordinates policy development; reviews the assessments of issues and trends, preparation of evaluations or research activities and studies, •Lead the development of change management approaches with focus on the development and roll-out of the Common Back Office and Regionalization Efficiencies initiatives. This includes but is not limited to development of engagement and support approaches, capacity development of network of advisors; overall guidance on approaches to staff and stakeholder engagement, communications, leverage of data analytics, business process management, organizational design, communications and preparation of engagement reports/business cases; •Undertakes survey initiatives; guides design of data collection instruments; reviews, analyzes and interprets responses, identifies problems/issues and prepares conclusions. •Supervises preparation of various written outputs, e.g. background papers, analysis, substantial sections of reports and studies, inputs to publications, etc. - Develop and implement guidance based on lessons learned and good practices to UN offices to further guide UN offices globally on change management approaches to BOS, CBO, CP and Regional Efficiencies; - Provide substantive input to drafting of position papers and reports, particularly on Common Back Office and Regional Efficiencies work for presentation to intergovernmental bodies such as the Advisory Committee on Administrative and Budgetary Questions, Committee for Programme Coordination, Economic and Social Council, the General Assembly and other policy-making organs •Directs substantive support to consultative and other meetings, conferences, etc., to include proposing agenda topics, identifying participants, preparation of documents and presentations, etc. •Manages outreach activities; designs and conducts training workshops, seminars, etc., makes presentations on assigned topics/activities. •Oversee and support the Team Leader for the Common Back Office workstreams in the DCO/CBS team with the design and roll-out of the Common Back Office workstream •Leads field missions, including provision of guidance to external consultants, government officials and other parties and drafting mission summaries, etc. •Coordinates activities related to budget and funding (programme/project preparation and submissions, progress reports, financial statements, etc.) and ensures preparation of related documents/reports (pledging, work programme, programme budget, etc.). •Serves as an effective spokesperson and establishes collaboration and partnerships with key officials at all levels inside and outside the organization. •Ensures effective utilization, supervision and development of staff; Guides, evaluates and mentors staff •Oversee and support the Team Leader for the Common Back Office workstreams in the DCO/CBS team with the design and roll-out of the Common Back Office workstream; •May perform other duties as required.

Work implies frequent interaction with the following: Counterparts, senior officers and technical staff in relevant Secretariat units and in UN funds, programmes and other UN specialized agencies. Representatives and officials in national governments, international organizations, consultants - Engage UN entities to support Business Operations strategy (BOS), Common Back offices (CBO), Common Premises, including providing guidance on entity engagement models in support of these initiatives. - Represent Organization at inter-agency meetings, seminars, etc. on issues relevant to DCO/CBS and the Secretariat entities

Results Expected: Develops, implements, monitors and evaluates assigned programme/projects. Provides direction and sound and innovative advice on a wide range of issues, including developing strategies for issues on a long-term and large-scale basis to ensure timely and cost-effective delivery of results that ensure the best interests of the organization, and/or client. Delivers thorough, well reasoned contributions, e.g., policy recommendations, complex papers, analysis, substantive sections of reports and studies, publications, etc. Implements corrective action with respect to operational issues. •High quality design and timely implementation of assigned programme/projects in the area of Common Business Operations, with a focus on the Common Back Office and Regional Efficiencies workstreams within CBS; •Thorough, well-reasoned written contributions to engagement reports/business cases, methodologies and approaches, background papers, and analysis; •Effective working relationships with internal and external stakeholders, including UN entities, member states and other partners; •Efficient use of resources in support of the assigned projects; and Increased mobilization of new and existing internal and external partners enhancing availability of financial, human and political capital in support of CBS projects.

Competencies - Professionalism: Mastery of all aspects of human resource management. In-depth knowledge of United Nations staff regulations and rules, human resource policies and guidelines, and ability to apply them in work situations. Proven conceptual, analytical and communications skills. Ability to identify key strategic issues, opportunities and risks. Proven ability to meet commitments, observe deadlines and achieve results. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

• Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

• Client Orientation: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Managerial Competencies

• Leadership: Serves as a role model that other people want to follow: Empowers others to translate vision into results; Is proactive in developing strategies to accomplish objectives; Establishes and maintains relationships with a broad range of people to understand needs and gain support; Anticipates and resolves conflicts by pursuing mutually agreeable solutions; Drives for change and improvements; does not accept the status quo; Shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; Demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.

• Vision: Identifies strategic issues, opportunities and risks; clearly communicates links between the Organization's strategy and the work unit's goals; generates and communicates broad and compelling organizational direction, inspiring others to pursue that same direction; conveys enthusiasm about future possibilities

  Education Advanced university degree (Master’s degree or equivalent) in business administration, management, economics or a related field. A first-level university degree in combination with two years of additional qualifying experience may be accepted in lieu of the advanced university degree.

  Work Experience A minimum of ten (10) years of progressively responsible experience in designing, implementing and/or managing the provision of operational support to development cooperation at the country, regional or global levels is required. Exposure to the development and implementation of the Common Premises, CBO and/or BOS and common services, including client centric operational delivery models is required. Experience with change management, including the design and implementation of change processes regarding service delivery is a desirable. Experience with inter-agency or inter-organizational collaboration in the development sector is desirable. Experience with strategy development and basic RBM and M&E concepts is desirable. Experience with development and delivering of Training and Capacity Development in support of change management processes is desirable. Experience in the United Nations system or a comparable international organization is desirable. Experience and knowledge of UN Systems policies, practices and procedures is desirable. Experience gathering, analyzing and reporting on business operations data in development cooperation context is desirable.

  Languages Fluency in one of the working languages of the UN Secretariat, English or French, (both oral and written) is required; knowledge of the other is desirable. Knowledge of another UN official language is an advantage.

  Assessment Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

  Special Notice This position is for 364 days from 1st January 2021. Selection is subject to budget availability.

  United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.