Senior Career Development Specialist

Major Responsibilities:

Outreach and Enrollment

- Conduct outreach for the recruitment of eligible refugees skilled in specific sectors for the Refugee Career Pathways Program - Partner with American Job Centers to ensure co-enrollment of eligible participants. - Conduct a thorough and equal assessment of applicants in conjunction with the Refugee Career Pathways team - Complete intake and enrollment administration and case noting - Collaborate to identify and cultivate training provider and employer relationships

Career Coaching and Technical Assistance

- Lead career readiness activities delivered both virtually and in-person at various locations across Sacramento - Manage a client caseload, providing clients with one-on-one career coaching; this includes service planning, goal setting, resource mapping, assisting clients to enter and complete technical skills trainings, and continuous follow-up - Implement technical assessments to gauge client strengths, weaknesses, and proficiencies - Recruit skilled community members and employers to train clients through workshops and trainings on topics such as professional speaking, Email correspondence, and interviewing - Support the Workforce Partnership Specialist in nurturing training provider relationships in all tracks offered, streamlining the application process, progress reporting, and ensuring strong credential attainment outcomes - Actively engage in activities to assist client placement including referring applicable clients to positions, assisting in targeted interview preparation, and providing continued follow-up once clients are placed - Research career industries and local resources to create accessible, applicable career pathways for participants that will reach program outcomes - Document client participation and progress, adhering to grant requirements, and regularly collecting success stories

Service Documentation

- Share progress towards major outcomes and lead weekly case management client review - Use internal databases as assigned to track client services, outcomes, and metrics - Engage with and, as necessary, develop supportive tracking systems for auxiliary information - Comply with all financial and budget-related mechanisms and processes

Other Responsibilities

- Participate in all program meetings, staff development activities, and fully engage as a member of the team - Comply with all policies, procedures and protocols of the agency - Other related duties as assigned

Key Working Relationships:

Position Reports to: Career Development Coordinator

Position directly supervises: Interns and volunteers

Internal and/or external contacts: Coordinates regularly with Sacramento Economic Empowerment team and local partners

Job Requirements:

Education:

- Bachelor’s degree or 4 years of relevant work experience

Work Experience:

- At least 3 years’ experience with client counseling, case management, or coaching strongly preferred. - At least 3 years’ experience working in employment and workforce programs is a plus.

Demonstrated Skills and Competencies:

- Multi-cultural experience and demonstrated ability to communicate well with people of varied backgrounds required - Ability to effectively set service expectations and coach clients towards shared goals - Excellent written and verbal communication skills, including public speaking and presentation creation - Strong interpersonal skills for effective networking and influence. Proven ability to foster and manage client and employer relationships - Proven ability to take initiative, creatively problem solve and collaborate in a fast-paced work environment - Demonstrated experience in system development, case management, and/or sales and marketing - Excellent organizational skills with the ability to track and follow up on dynamic information - Ability to work efficiently across a team to reach specific measured outcomes - Experience using data and fiscal tracking systems strongly preferred - Proficiency in Microsoft Office Suite required - Flexible availability necessary

Language Skills:

- Proficiency in a refugee language such as Dari, Farsi, Pashto, or Arabic, an asset

Working Environment: Standard office environment including regular travel to employer sites.

FLSA Status: Non-Exempt

COVID-19 Vaccination Requirement****: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

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