School Success Caseworker

Major Responsibilities:

Responsibilities include, but are not limited to: Education Case Management

- Receive and respond to referrals from IRC’s internal referral system, collaborating with various staff across IRC’s programs. - Receive and respond to referrals from school partners for families who need additional assistance connecting to school or navigating instructional changes. - Support families with children with complex medical and/or special learning in accessing school accommodations including Individualized Education Plans (IEP), therapeutic services (PT/OT/Speech), hospital homebound, 504 Services, Extended Learning Time supports, counseling, and afterschool programs. - Serve as a point of contact for school staff to help coordinate services for IRC clients. - Utilize interpretation services, conduct family outreach, attend school meetings, and provide systems navigation and support to improve family’s connection to school and student(s) engagement in school. - Facilitate referrals to Health and Wellness Department, Extended Case management, and other internal and external referrals to ensure wrap-around services address the complex needs of students. - Build supportive relationships with refugee youth and families utilizing a trauma informed approach to support student’s academic, and long-term goals.

Program Monitoring and Reporting

- Assist with data collection and tracking to meet funder requirements and for internal program monitoring and evaluation. Help complete necessary program reporting documentation. - Complete case notes and maintain a case record for all clients served. - Gather feedback to improve IRC’s partnership with districts, schools and enrollment processes.

Program Support

- Support the enrollment of all school-aged youth resettled by IRC in Atlanta into local schools, including transporting families in IRC vehicles. - Connect with school district staff on how IRC and improve its partnership with the district and schools. - Meet weekly with IRC School Success Coordinator to discuss work assignment and receive support and feedback on complex cases. - Participate in all program meetings, staff development activities, and fully engage as a member of the IRC team. - Comply with all policies, procedures, and protocols of the agency. - Other duties as assigned.

Job Requirements:

Education: Bachelor’s degree in education, social work or related field of study preferred.

Work Experience:

- Minimum of two years related professional experience working with students and families in an educational or social services setting such as: with family engagement or youth case management. - Experience working with refugee and/or immigrant populations; cross-cultural or overseas experience. - Experience working with multi-lingual learners or supporting families of multi-lingual learners.

Demonstrated Skills & Competencies:

- Experience working in local educational and social service systems for youth. - Strong understanding of accommodations and holistic supports for children/families with complex needs - Flexible and adaptable – able to quickly problem solve and change plans and activities according to student need or unexpected circumstances. - Strong written, verbal, and interpersonal communication skills. - Ability to work well with people of diverse cultural backgrounds. Strong attention to detail. - Ability to work well independently and as part of a team. Ability to work remotely and responsibly self-manage time and tasks. - Ability to maintain responsibility for multiple tasks in the context of a diverse, fast-paced work environment. - Fluent in predominant language of local client a plus but not required (Dari, Pashto, Arabic, Swahili, Kinyarwanda, etc.). - Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes. - Valid driver’s license and access to a personal, insured vehicle. -

Working Environment:

- A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities. - May require occasional weekend and/or evening work.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirement.

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).

Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

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